Lowe's Of Graysville

Hardware & Home Improvement Stores, Doors, Countertops and Backsplashes

About us

Store number - 3039. Additional DBA - Lowe's Companies Inc.

Business highlights

14 years of trusted experience

Services we offer

Doors sales & repair.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Roxanne M.
12/2012
1.0
home improvement stores
  + -1 more
unknown
Description of Work: The WORST customer service I have ever experienced! We hired Lowes to install carpet in our new home. During the purchase, we were given a date and time of installation (about 4 days later) but no one showed up. When i called back I was told by Kim that the installer would have to be the one to call us to schedule installation. After explaining that we had a house full of furniture being delivered the next day based on what I was told by their salesperson, Kim rudely informed me there was nothing they could do and hung up on me. We had to find another company to do the work and was able to get it done the next day. She called back to tell me they could do the installation 10 days later but i advised her we hired someone else. Our money was refunded by management.
Rating CategoryRating out of 5
Yes, I recommend this pro

David F.
12/2012
2.0
home improvement stores
  + -1 more
Customer service was abysmal and not helpful at all. The store manager did call and offer me a discount, but by then it was too little too late. The people who work there are just punching a time clock and not really trying to help customers.
Description of Work: I went in to buy some shelving for our bathroom, but the only item they had was the display unit. I asked if I could buy that one and they wouldn't let me. Then I asked if they had the item at another store, and they did, so instead of having someone bring the item to the store closest to me, I had to drive to the other store and find it myself.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$100

Sandra B.
08/2012
5.0
home improvement stores
  + -1 more
I go in there often and they always recognize us when we go. They are always nice and helpful.
Description of Work: I went in to buy a hand rail for a bath tub and rocks for edging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra B.
02/2012
5.0
countertops
  + -1 more
.Everything was fine and I didn't have any problems with this company. I would definitely use them again.
Description of Work: .I hired Lowe's to install counter tops in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sandra B.
09/2011
5.0
doors
  + -1 more
I was very pleased with the installation. The installer was very professional and did a very good job. I was very pleased with the overall experience and plan on getting another door from them.
Description of Work: On August 3, 2011 I purchased a security storm door from Lowes in Graysville, Al. I was told when I purchased it that someone would be in touch with me in a few days to set up a time for installation. They called me that afternoon and came the next day and installed the door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

    Contact information


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Countertops and Backsplashes

    FAQ

    Lowe's Of Graysville is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 9:00 PM

    Tuesday: 6:00 AM - 9:00 PM

    Wednesday: 6:00 AM - 9:00 PM

    Thursday: 6:00 AM - 9:00 PM

    Friday: 6:00 AM - 9:00 PM

    Saturday: 6:00 AM - 9:00 PM

    Lowe's Of Graysville accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Lowe's Of Graysville offers free project estimates.
    No, Lowe's Of Graysville does not offer eco-friendly accreditations.
    No, Lowe's Of Graysville does not offer a senior discount.
    No, Lowe's Of Graysville does not offer emergency services.
    No, Lowe's Of Graysville does not offer warranties.
    Lowe's Of Graysville offers the following services: Doors sales & repair.

    Contact information


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 9:00 PM