J Fielding Masonry and Concrete

unknown

The room and retaining walls seemed to be well built but after the first rain we found the walls of the room had not been properly waterproofed and water would seep through the walls and pool on the floor. After this rain one of the retaining walls started to sink down. I contacted the contractor and after a few weeks he came back and took the wall down and rebuilt it. Unfortunately, he did not do anything to improve the wall so the next time it rained the wall started to sink again. Then the other two retaining walls started to sink. From 12/12/13 until 1/14/14 I tried to get the contractor to come back to discuss the problems but after 1/14/14 he stopped answering my calls and texts. I finally had to hire another contractor to repair the retaining walls and he found that the walls had not been built to the manufactures specifications.

They poured too quickly on a hot day and couldn't keep up with the hand/detail work. This work was performed in mid-May. They left trash in the finished concrete. The concrete cracked within two days even though it was cut. They returned and tried to patch the concrete where there where large holes in the finish but the concrete patches don't match. They scuffed the white edge of pool trying to sand off the edges after they were finished. They actually spilled liquid concrete into the pool while they were pouring it. It was a mess. Now we will have to resurface the concrete or stain it to cover up the color differences. We will also have to paint the white edging around the pool to repair where they scuffed it to the metal. This is a no no with a salt water pool. Truly a mess.