Last couple of times that they came for annual servicing they didn't crawl under the house as needed. They only opened the crawl space access door and sprayed from outside so that I would smell the poison and think that the job was done. I know this because It would take more than 10 minutes time to check the crawl space. And the last time, it had rained the night before which left my crawlspace very muddy. I told the technician that he can come back later after it dries which he responded that he already worked it. ?? His clothes & boots where dry and clean. After that second time I called and cancelled my annual service with them.
Description of Work: They had the termite bond on my house when I bought it new. They came annually to check and spray for termites.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
$180
sharon H.
12/2014
2.0
pest control
 + -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
$168
j S.
11/2013
1.0
pest control
 + -1 more
They always show up when they say they will. They don't go into my house. They don't go into my garage. They only look into 1 of my crawl spaces. I just found out this is an incompetent way to check for termites. Will be looking elsewhere for my pest control now.
Description of Work: They are supposed to come yearly and update my termite bond.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$85
Clifford A.
11/2012
2.0
pest control
 + -1 more
http://campbelllitigation.com/index.php/component/content/article/1-latest-news/131-a-1-exterminating-trial-ends-favorably-for-a-victim-of-fraud The following are some of the comments that you will find on the clickthru. A-1 Exterminating Co. Inc. of Gadsden, Alabama found itself in hot water for cheating a cancer-stricken widow and school teacher. After two days of preliminary work and three days of testimony its insurance companies finally knuckled under and agreed to a settlement which requires keeping the amount paid a secret. They paid the price for covering up $61,000 of termite problems. Like other A-1 customers, Wynelle Robinson was tricked into paying A-1 for twenty years of termite prevention service. A-1 claimed to be performing annual treatments. The company confessed the annual sprays were useless for termite prevention, criminal violations of Alabama's Termite Code but the routine practice for this major East-Alabama pest control company. During jury selection 18 of 48 potential jurors identified themselves as victims of the same scam. Each one testified that they thought the annual renewal was for a termite treatment. Potential jurors hammered A-1 lawyers when the lawyers admitted in the jury selection process that the annual sprays ?were not for termites.?
Description of Work: They drilled holes all around the foundation and put in termite killer. However I later found out that they lost a lawsuit .
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$600
Breonna A.
03/2012
5.0
pest control
 + -1 more
They have done a wonderful job. It turns out that our dogs had fleas and they were able to take care of it. You never have to call them, they just show up when they are supposed to in honor of their bond.
Description of Work: We accumulated a bond with this company since we moved in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Wayne P.
03/2012
5.0
pest control
 + -1 more
We have been using their services for the past 20 years. We have never had any problems with this company, they have always been very good for us. They even have a key to our home so we don't have to even be home when they come.
Description of Work: We are on a contract, they come to our home monthly to spray for pests and bugs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
A-1 EXTERMINATING CO INC is currently rated 2.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
A-1 EXTERMINATING CO INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 EXTERMINATING CO INC offers free project estimates.
No, A-1 EXTERMINATING CO INC does not offer eco-friendly accreditations.
No, A-1 EXTERMINATING CO INC does not offer a senior discount.
No, A-1 EXTERMINATING CO INC does not offer emergency services.
No, A-1 EXTERMINATING CO INC does not offer warranties.
A-1 EXTERMINATING CO INC offers the following services: Termite yearly renewals, pest control services and odd jobs(ants, fleas, roaches, Etc.)