Description of Work: Came out to do regular maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Gary L.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
I felt like he did a very good job. That is why I let them come a second time. They did a very good job. The second and third time, they kept finding stuff that needed repaired. They came out the next day, it was pretty fast.
Description of Work: They did a check on my unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$69
Gary L.
07/2017
1.0
drain pipe
+ -1 more
They came out and serviced it. I had a drain pipe that was stopped up. They said that I needed to replace it. So I let them do it. The price that they charged was kinda high. I guess they have done a good job. I have used them three times. It runs from the inside to outside. It drains condensation. They did okay I guess. They did not show me. I took their word for it. I did not do that again. I don't think it was needed. They did good but I just felt at that time I did not look at it. I took their word for it. Then I got the bill and it was a lot higher than I thought it would be. They should have showed me what was wrong. I thought I could trust them but found out, I couldn't. The quality was okay.
Description of Work: They worked on my drain pipe.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Gary L.
07/2017
2.0
heating & air conditioning/hvac
+ -1 more
I guess they did okay. What they do, they come in and look at it. They look at your heat pump. When they check it, they will see if they can find anything else that is wrong or might need service. I told them no, I did not need that. They kinda got offended by me having someone else to do it. I just quit using them. They do a good service on it. What they do, they talk you into getting the service then they go through everything and finds something else that needs attention. They could be a little more truthful.
Description of Work: They did a tuneup on my heat pump.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$69
Tom M.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: date of service: 01/18/2016
Rating Category
Rating out of 5
Yes, I recommend this pro
Tom M.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: date of service 05/18/2011
Rating Category
Rating out of 5
Yes, I recommend this pro
Berdia P.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Check my heating unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clarence P.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I have a service contract with this company. Interaction with them has been satisfactory. Cost of HVAC has been disturbing, but I do not think it is more than others charge. I have no reason to rate them other than satisfactory.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosenell D.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
Service was prompt, efficient and effective. Provider very courteous.
Description of Work: fall check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
SANDRA M.
09/2012
4.0
heating & air conditioning/hvac
+ -1 more
The job was done promptly and efficiently. We were/are quite pleased with the completed work.
Description of Work: Removed the old and replaced one of the Heating & AC units in our home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$7,000
Dana A.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
I like that they are close and their service is flexible but I do not like the technician that came out. He talked down on all the other companies and made me feel stupid for having another company install my unit. They fit me in to their schedule on a day that I was home sick with my son so I didn't have to leave work early on a different day.
Description of Work: Alatech came out to evaluate my furnace.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Alatec Heating & Cooling
This inspection must have been done by a heating and air conditioning company with the name Alatec Heating and Air Conditioning. Alatech Home Inspection Service has no knowledge of this person. Alatech Home Inspection Service does not work on heating and air conditioning equipment.
DON B.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
There were no problems with the service at all
Description of Work: Fall check up for my furnaces . . . the tech explained existing and potential problems and serviced both units. Fast, friendly, and competent service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Paul W A.
08/2011
1.0
heating & air conditioning/hvac
+ -1 more
The technician tried to fraudulently sell my wife thousands of dollars worth of repairs to the a/c system. I called another company for a second opinion, and they told me my a/c was in perfect condition. They agreed with me, Alatec was committing fraud.
Description of Work: Yearly heating system checkup.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$86
Response from Alatec Heating & Cooling
We were out on a service and found leaks in the evap coil and offered customer an option of eather repair or replace. It is our job to let the customer know what we have found or otherwise if they have problems after we leave them we caused it in there point of view. We offered to send a superviser back to make sure we were proper in our findings and offered to give there money back if we were wrong. The customer did not want us back at all only belived what the other company said. We did all that could be done to make it wright just because someone else says something different does not make us wrong. Other companys is not our peers but our competition and not there to make us look good.
Kevin R.
05/2010
5.0
heating & air conditioning/hvac
+ -1 more
A/C stopped working on Friday afternoon. Called Mike at Alatec and explained that our 16 yr old Goodman had finally thrown in the towel. Mike stated that he would send someone out. Within 30 minutes, a technician was out, confirmed my diagnosis, gave me an estimate and stated that they could get it installed on Saturday morning. I've had such good results with Alatec on prior work that I went ahead and paid knowing that the job would be done right. Sure enough, two installation professionals were there right when they said they would be and had everything installed by lunch time.
Description of Work: Installation of new air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Bonnie M.
10/2009
5.0
heating & air conditioning/hvac
+ -1 more
Called to alert us when they were on their way. Courteous. Efficient.
Description of Work: Performed fall heater maintenance check.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
TERRY C.
09/2009
4.0
heating & air conditioning/hvac
+ -1 more
They did the job in one day and their people skills were excellent. Their technicians answered all my questions subsequently. They gave me a good price and warranty, the performance has been good.
Description of Work: They put in a new heating and cooling system.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Rob H.
07/2009
5.0
heating & air conditioning/hvac
+ -1 more
The service call itself was $59, so the capacitor was $160. I thought that was a little high, but i got over it quick. I call them again for sure.
Description of Work: A/C in the house had stopped working. Tech. came out in 30 min. and figured out the problem immediately. He replaced the capacitor in the Heat pump. Five minute repair. My A/C started working so well that the water in the fridge started to ice over. Wham-Bam, Thank you Ma'am.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Marianne V.
06/2009
5.0
heating & air conditioning/hvac
+ -1 more
Called for a diagnostic evaluation and the service team was at my house with 20 minutes (without extra charge). Within 30 minutes the problem was identified (a cracked coil and mismatched units). The sales rep had a very honest conversation with me regarding all the options (repair and replace) and made several phone call to different dealers for price quotes on replacement parts. Ultimately, I decided to replace the unit and the sales rep along with the owner were able to fit my needs and price range with a system. They installed the next day. Great team, very professional, willing to work with your needs, and very punctual.
Description of Work: Replace 3.5 ton inside (attic) air handler and air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Kelly Q.
01/2009
1.0
heating & air conditioning/hvac
+ -1 more
I scheduled a visit with Alatec to come give me an estimate to replace my heating and AC unit. I had to reschedule my original appointment from Monday to today, Thursday. The 2 people I spoke with at the company were very nice. The appointment was set for Thurs between 12 - 1 and they were to give me a call on my cell phone 30 minutes prior to arrival to give me time to put my dogs up. I had not from them by noon but I went ahead and left work, since that was the time we had agreed upon. I waited at home until after 1 but never heard from them until 1:40. By then I was back at work for meetings I had rescheduled so I could be there between our arranged time of 12- 1. I would have been ok even if I had heard from them prior to 12 telling me that they were running late, but that didn't happen.
Description of Work: Going to give me an estimate to replace my heating and A/C unit.
Rating Category
Rating out of 5
Response from Alatec Heating & Cooling
.
Scott S.
11/2008
5.0
heating & air conditioning/hvac
+ -1 more
But, here is where they are great. When checking my upstairs AC unit a leak was found (I can't remember where). The unit is a Carrier brand. The technician took it upon himself to call Carrier to see if it was under warranty. It was. Then he called me to tell me the problem, but, he told me they were not authorized to perform Carrier warranty work. He recommended a company for me to use. Net result, the warranty work had a value of over $2,000, which Alatec did not value from at all, but, they did what was right by the customer. Alatec is extremely professional and honest!
Description of Work: The condenser pump in my main AC unit broke. Alatec came out and serviced both AC units (lower and upper). All, normal service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ELLEN K.
09/2008
5.0
heating & air conditioning/hvac
+ -1 more
I thought they were very good. They came when they said they would. It took three guys over a day to do the job. They did excellent work. They were friendly and courteous.
Description of Work: I bought a new furnace from them after they discovered something when they came to clean it. It was an older furnace. They took out and hauled away the old furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
JOHN M.
10/2006
5.0
heating & air conditioning/hvac
+ -1 more
Employees were very courteous and professional. All stages of the work performed were explained to my satisfaction. Price charged was deemed reasonable compared to other local companies. I would hire them again.
Description of Work: Performed scheduled maintenance check. Discovered leak in the coil. Replace coil.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,360
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
I purchased two, 3 ton units by American Standard. I was given estimates for other companies that were as much as $4,000 more than I paid. I was going to go with the Trane brand, but they said these were just as good. I am happy the install went smoothly. They have been working as they should since day one. I really got a fair deal and expert installation. The company will also do all the service, and if need be, handle warranty work.
Description of Work: I had to replace two air conditioning units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
07/2006
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
I am very pleased with this company. They really saved my families life! I would refer them to everyone. They are reliable and do a great job in their line of work. They took the time to find problems and fixed them. The workers are very friendly and really care about what they are doing. There are two routine cleanings that this company comes to my home for. They clean the filters and actual realized that there was a crack in my unit that would have caused us to have carbon monoxide poisoning.
Description of Work: They come and clean out the ducts and clean the air conditioner in the fall and the heater in the spring.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Drain Pipe Installation,
Air Duct Cleaning,
Home inspection
FAQ
Alatec Heating & Cooling is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: Closed
Alatec Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa