Paradise Services Llc

No show for 2 appointment. Poor customer service. Even left work early for last appointment... no show. Would not recommend.

Phyllis, the owner of paradise made an appointment with me to come and talk to me about beginning to clean my condo. She was 1 hour late and would not take my calls. She finally took my call, I informed her that I was running late for work my self and to please be sensitive to that, she informed me that she was running late and will be there soon. She never showed up for the appontment. 2.5 hours later she calls me back and when I tried to inquire about her future dependability, she got very annoyed and stated that she has 100 people working for her and does not really need my business and I can go elsewhere. So, Word to the Wise! If you are looking for good service... look for someone that CARES!

The person who took my message advised that my call would be returned FIRST THING this morning. She tried to give me some information by reading from a script, then admitted that she was not doing a very good job. I did not receive a call until LATE AFTERNOON. She stated that she had been out of town. I advised her that the lack or correct communication is an interal problem, not a customer problem. I advised her that I had made a decision on another company since she FAILED to call back as promised by the other person. She felt that I was being unreasonable. I felt that they FAILED to keep their commitment.

As a Massage Therapist, I go through a ton of linens. I was having to spend entire weekends just cleaning linens. Not only was that taking away from my family, but it was costing extra on the home electric bill, water bill, and detergent usage and adding stress to my family as well as my family. I can not stress how much time, money, and stress having Paradise Services has saved me since I started having them clean and fold my linens. They are courteous, timely, professional and economical. I wish I had started using their services a LONG time ago! Very much worth every dime spent! I will continue using them as long as I possibly can.

I spent less than a $100 on their services. They're just real responsive and nice. They're good people. I will continue to use them in the future.

They have been cleaning my house weekly for about six months; and the service has been very good. There was a problem when the crew that was cleaning my house resigned and they switched to a new crew, but they came through and got the problem fixed right away. They are very thorough. They resolve issues with the cleaning. They come around and inspect after a crew as been here to make sure they do a good job. I think the price is a little on the high end, but it is worth it.