Technician showed up on time, diagnosed the issue, communicated with me very clearly. Ended up needing more work than planned, talked through options and agreed on a plan. Their team worked through a driving rain storm, cleaned up, and delivered high quality work.
Description of Work: A/C froze up during August, never a good thing in lower Alabama. Called Gulf Coast HVAC and had someone out within 4-5 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Gulf Coast HVAC LLC
Thank you so much for the nice review. If we can ever be of any help don't hesitate to call.
paulette z H.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
First the pricing- I received the lowest price for the best product from the start, I just didn't know it at the time. Three quotes later and we knew what we wanted, we had agreed on the brand, size, seer rating and price. The next business day, it was installed. The crew sent for the job was excellent- very courteous, professional, capable and friendly. Chris that sold the unit also came. We could not be happier. Very pleasant experience and would definitely do business with this company again.
Description of Work: Replaced a failed heat pump with a new high efficiency Amana heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Response from Gulf Coast HVAC LLC
Thank you so much, please don't hesitate to call us with any future problems. I hope you don't have any.
mark M.
07/2015
3.0
heating & air conditioning/hvac
+ -1 more
Top quality unit. Left a huge mess in the attic. Left exterior roof-to-attic access door partially closed (it rains like the dickens here, so I may have water damage) Left electrical junction box (220/240v) cover on roof OFF and open to exposure/elements. Fast install and on schedule, thank you. Very courteous knowledgeable and good communication during the install.
Description of Work: diagnosed and installed new HVAC system (air handler and condensing unit, heat pump) in rental townhouse
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$4,827
Response from Gulf Coast HVAC LLC
I'm sorry for your bad experience and I hope our guys do better in the future.
William D.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
The technician arrived at the time agreed. He was very friendly and professional. He took time to explain how the system worked and what he would be doing to ensure a thorough cleaning of the unit. The technician was considerate of my home and was careful in performing his work. Honestly, I was extremely impressed with the technician and the company. I wish all companies conducted themselves as well as Gulf Coast HVAC did,
Description of Work: Completely cleaned mini-split heat pump system, cleaned drain and checked system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Gulf Coast HVAC LLC
Thank you sir.
Robert B.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
prompt, courteous, and reasonable.
Description of Work: inspected and charged system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Gulf Coast HVAC LLC
Thank you sir.
Rebecca V A.
08/2013
5.0
I've been dealing with him for 15 years. He is really good. They do excellent work. If they give you a time that one of their people will be here, they're actually on time. The quality of work is excellent. He is very professional.
Description of Work: When our original air conditioner went out, Gulf Coast AC made me a really good deal on a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
James F.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
They come out twice a year. They installed my heating and cooling system. They're pretty thorough. They don't just look at the stuff. They take it apart and clean it. They check the inside and outside of the units. They clean it out so there's no clogs. They've been very prompt. They come when they say they're coming. I think the pricing is reasonable. They've always explained everything they're doing, and answered any questions I had.
Description of Work: They service my heating and cooling system twice a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Gulf Coast HVAC LLC
Thank you Member, we always want our customers to be happy with our work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Gulf Coast HVAC LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Gulf Coast HVAC LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Gulf Coast HVAC LLC does not offer free project estimates.