Young Pittman Company

They informed me that they would come after lunch. I thought that would between 12pm-1pm. I still have not heard anything from them and I called them around 430pm. The receptionist promised me that they will come out but they are busy. They informed me that they will come and complete the work tonight. I do not think this fair I wish there was more communication available. I scheduled this appointment yesterday and still have not had this work completed.

Called and said he was on the way. About 20 minutes later he arrived. Introduced himself and got right to work. He let me know when he finished. Explained everything extra on the ticket and I signed and paid him.

On time, listened to my problem - explained trouble. Polite. Brief. Friendly.

Young Pittman was very courteous. Serviceman was prompt, courteous & efficient. Very friendly.

Great services from start to finish.

The service technician was on time, careful, clean and worked efficiently. He was very careful and attentive to detail. I am very satisfied since my gas logs work perfectly.

Excellent. Rickman's was on time, and performed a cleaning, checked motors, burners, gas valves and tested the furnace unit.

I was able to reach someone immediately on their main number, and they scheduled a technician to come out that same day. The technician, Ricky, arrived in the early afternoon and was amazing. He was very knowledgeable of our unit and freely shared with us all the details about what he felt was wrong with the unit, why he felt this was the case, what he recommended be done, and why he felt this was our best course of action. I was at work when he arrived, so he left his cell number with my wife and I was able to call him when I got home instead of her having to remember all the details and relay them to me later. In our case, Ricky recommended replacing the unit. However, he didn't just recommend replacing it; he explained in great detail the various specifications of our unit and how it was a poor match for the house (the unit came with the house when we bought it. It's grossly oversized, poorly installed, and not suitable for this area. Again, he didn't just tell us this - he gave us the facts and figures associated with the unit and its installation so that we were able to agree with his assessment). Ricky repaired the unit enough to keep it running until we are able to replace it; he did not recommend any extensive repairs due to the horrible condition and poor install of the unit, so there was no additional cost on the service call.

Ricky, the technician, called to give me an estimated time of arrival. He was on time, very knowledgeable, explained options, etc. Also he was very nice and professional.

The representative called to say when he would arrive. He did the work and reset the controls. He remembered me from the last time.

Every one on Y-P is very nice, especially the lady that answers the telephone and schedules. Johnie Capley was on time did a professional job and reasonably priced. I have an annual maintenance contract with Y-P to do twice yearly check ups on my AC and heating units. Excellent service, if I had to have a new unit would purchase from Young Pittman. Excellent.

Very professional and prompt

Outstanding. A great company by any yard-stick of measure. Technicians are professionally competent and personable.

Service man was very professional and friendly. Explained everything to me very clearly. Good experience.

Friendly serviceman. Did the service call efficiently. GPS confused the address - required phone calls.

Ricky did a good job, was on time, was friendly but not chatting, very nice worker.

Company was contacted at 9am on 2/26/14 and repairman arrived at 12:30pm on same day. Service was excellent. "Ricky" was very thorough and professional.

Repairman came as soon as he could. He was very friendly - nice man. Found problem and completed repair. Very efficient.

Jeff was on time and provided a thorough inspection. Our whole family from our parents, us and our son uses this company.

Was on time, finish in a timely matter, explained everything in detail, well satisfied.

Young Pittman responded and gave me a quote that was twice as high as the buying the same product and having it installed by a company out of Huntsville. The Huntsville price also included a charge for mileage and drive time, but even with the additional add on, the price was half the cost and the Huntsville store had the gas logs installed the next day. I was going to have to wait for the logs to be ordered if I used Young Pittman.

Went well. Showed up, asked us questions, performed the service, we discussed it, they left.

The heat pump went out during the coldest day of the winter. I called You Pittman and they repaired the heat strip circuit the next day.

Heat pump went out during coldest day of the winter. Called Young Pittman; they repaired next day the strip heat circuit.

Prompt, courteous, professional, but pricey.