Peck Ace Hardware Co

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They are wonderful!!!!! They checked out my mower top to bottom provided tune up and repaired a problem. All the employees are customer focused and you are greeted within seconds of opening the door. Someone is always there to help and educate you in whatever you need. I have not seen this type of customer service since the early 1960`s.

After visiting 6 hardware, lawn equipment companies (including Lowes and Home Depot) I telephoned Peck Hardware. The gentleman answered the phone and without putting me on hold was able to tell me about the mowers they sold and the different models and specifications. When I arrived 2 men waited on me and asked me about my lawn requirements. Their questions covered things like thickness of turf, uphill or level, etc. They narrowed down to two choices they recommended...neither the most expensive model they carried. Each man went through the differences of the two and had me start each model so show me the difference. I asked them how much for delivery and when could it be delivered. Let me insert here that not one of the other stores was cheaper than $70 even though I am .3 miles from Lowe's. Peck's offered free delivery and I was mowing two hours later (delivered on a Saturday!!!). The derlivery man was one of the men that had waited on me and had me start and run the mower on the lawn. He told me that for $30 they would pick up the mower, service it at the end of the mowing season by changing oil, sharpen twin blades, and change air filter and delivery it back. WOW! I was so impressed with the Honda mower and the professionalism of Peck that I went back the next week and bought a Stihl edger/trimmer and attachments. So long Lowe's and Home Depot...I have a new hardware store!