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BamaClean - Florence & Russellville, AL

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Once you have experienced the cleaning power of the BAmaclean patented Vortex Cleaning system you will not settle for anything less. Experience: We have been in the cleaning business for 22 years. In that time we have cleaned tens of thousands of square feet of carpet, and area rugs, not to mention thousands of chairs, sofas, auto, boat, and RV interiors. Our combined experience and training means that not only will we be able to get your carpet, and upholstery as clean as possible, we will be able to perform the work at a fair price and without risk of damage to your valuable furnishings. 100% Money-Back Satisfaction Policy: When you schedule your cleaning with us, we will come to your home or business, assess your cleaning needs, and provide you with a firm cleaning quote. Then we will connect our cleaning tools and show you how we clean and what the results will be. Then, once you've seen how well your furnishings will clean up, with your approval we will clean the rest of the areas you agree to. That way, you'll know what to expect of our cleaning, how much it will cost, and how it is done with no surprises. After we have finished cleaning, if you feel that any areas need to be gone over again, we will happily re-clean them for you. Finally, after we are done if you are dissatisfied, I will refund you the cost of your cleaning job IN FULL. Even after I'm and gone I'll give you 2 days to call back for a free re-cleaning if any spots that we cleaned reappear. If for any reason you are still dissatisfied, I'll refund you the cost of your cleaning job IN FULL. Not a pro-rated amount, not a portion of your cleaning invoice- We will refund every penny you paid us to clean for you. “Satisfaction Guaranteed or it’s FREE”!!! What could be fairer? Visit our web site fore coupons www.bamaclean.com.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile and grout cleaning, upholstery and sofa cleaning, flood water damage clean up & drying, fire and smoke damage clean up.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
5.0
Showing 1-11 of 11 reviews

lloyd D.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Cleaned my living room it was in need light tan noticeably dirty. After bama clean Im amazed how great it looks. Since they were there I asked if they can clean a couch they told me since it was just a love seat it be under $75 with a stain protection . Great prices great service
Description of Work: Cleaned carpets and couch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from BamaClean - Florence & Russellville, AL
Thank you for your review its always a pleasure to work with such a great group.

Alexander H.
12/2014
5.0
carpet cleaners
  + -1 more
After scheduling over the phone for my carpets to be cleaned the company showed up on time and we went over what I wanted to be cleaned and my concerns about some stains my carpets had. They then helped me move some things around prior to cleaning and then they cleaned the carpets and removed the stains that I addressed to them, to my surprise they noticed 2 other stains I had no idea I had and they also removed those as well. After they were done which I am very satisfied with, they cleaned up and left no mess outside. I had once another company I used before and they left a huge puddle of dirty water on my driveway. So I am happy to say great job and great clean up.
Description of Work: Cleaned 3 rooms of carpet, and removed 4 stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim M.
11/2014
1.0
carpet cleaners
  + -1 more
Bama Carpet Clean came to our home to confirm their phone estimate to clean our carpet. When we did not agree to pay an additional cost to clean an area rug, they left abruptly, putting my wife in a bind, without time to get some other company prior to thanksgiving. These people are rude and inconsiderate.
Description of Work: Bama Carpet Clean left without cleaning our carpet.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from BamaClean - Florence & Russellville, AL
Dear [member name removed], I am sorry that your experience with Bamaclean did not go well. We have been in business for over 20 years and have a pretty good track record of meeting our customers cleaning needs. I will say in all honesty after our several phone conversations leading up to your service date I am not surprised that this was the outcome of this service call. As I explained from our initial contact we can not clean a wool rug that is setting on top of wall to wall carpeting as you requested. I believe we were clear in that transition of rug dyes and possible mold growth were concerns and we would not be able to clean the rug in that manner. The options offered to you on that initial call were: Provide a place for us to clean the rug onsite or have us take the rug back to our shop for cleaning and an estimate was provided for both options. You decided to not clean the rug and it was agreed that your rug was to be rolled up and placed elsewhere until your carpets were cleaned and dry. On the date of service our office received a call from our technician informing us that you were insisting that the rug cleaning was supposed to be included in the work order and cleaned in place, the exact opposite of our agreed upon work order. After we spoke to you and explained again, that we could not clean the rug in place and offered the available options and cost you expressed you would like to go ahead and clean the rug by having us take it with us. I explained this service has a two week turnaround but we offered to have the rug ready the next day to accommodate you. At this point you advised that you would have to confirm with your husband and would call back. Onsite we get another call from our service tech informing us that you refused to pay the price already quoted to you several times for the rug cleaning and that we were also $10 dollars higher on the wall to wall carpet cleaning than the original phone quote and you refused to pay a penny more than our phone quote. At this time my 20 plus years in business told me this was not a good situation and I saw little chance of making you happy and I expressed so when you called us back. I am truly sorry this did not turn out as you expected and wish you the best.

Jeff W.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned all rooms. Smelled great for a couple of days. Old dog odors came back. I guess my carpets were too far gone. Good people. Good job over all

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Amanda B.
08/2013
5.0
He has complete manners. He goes over 100%, always above and beyond what he should.
Description of Work: We had a fire and he saved what could be saved. He cleaned the smoke out of the house and off the walls. He cleaned all the water as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from BamaClean - Florence & Russellville, AL
Thank you. Customer satisfaction is our #1 goal.

Denée S.
04/2013
4.0
carpet installation, carpet cleaners, upholstery cleaning
  + 1 more
Called them yesterday after getting referral on Angi's list and was able to arrange an appointment for today. During my phone call I specifically stated that prior to cleaning the carpets I had one small area (about 2 inches) that needed to be re-stretched. I was assured on the phone that this would be no problem and that it would be taken care of the next day. I also asked if they took VISA and was assured they did. The technicians called and showed up on time, they were very professional and explained the processes used and the prices and why they were different than those stated on the phone. They also said they knew NOTHING about fixing carpet and that was usually their boses' responsibility and they were unable to do this part. They stated that I would have to call the company back and request this service again...not good customer service.... Carpet cleaning went well and my white master bedroom carpet looks amazing! My couch too looks great. At completion of services they requested payment and I brought out my VISA card.... They were unable to run it due to weather and said that their boss would call me later to get the number....I got a call about 30 minutes after the service crew had left stating that their boss required a check and that they would be back in a few minutes to pick it up. Needless to say this was not our agreed upon method of payment, not to mention that the charge went up from a little over $200 (quoted price) to over $500! Needless to say, I find this to be very poor customer relations, not to mention a potential financial hardship for some people. UPDATE: They did try and contact me about changing my payment method after the fact (and this review).... HOWEVER>>>> After looking at the white master bedroom carpet on a sunny day as well as looking at the couch....NEITHER were clean! We paid ALOT extra for "urine" removal and all the spots on the white carpet re-appeared the following day. We paid over $200 to get a microfiber couch cleaned and it too still looked dirty in daylight... Use this expensive service at your own risk....
Description of Work: Requested services- clean carpet in 4 rooms, one with many stains, clean sectional couch and re-stretch 2 inches of carpet.... Completed services-Carpets and couch were cleaned

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$502.5

Response from BamaClean - Florence & Russellville, AL
Dear Mrs. [member name removed], I am sorry to hear that we fell short of your expectations. When our techs came in yesterday they advised that we had a few misunderstandings with your job. I tried to contact you by email as well by phone just a few hours after you had your work done I am sorry that we were not able to reach you. As for your concerns: Carpet repairs are not always possible and our service techs did not feel the repairs would yield a satisfactory result. As I had mentioned in my email I would be happy to take a look and see if my 22 years of experience in the field may be of further help. We are sorry for the problem with the Visa payment as you mentioned bad weather is sometime a problem with wireless equipment. I was trying to contact you yesterday to take your payment over the phone but could not get a hold of you. Please call if you would like to proceed with that form of payment. Pricing over the phone without actually seeing the work can some time be difficult. We never quote a price on pet stain and odor removal over the phone. We can give an accurate estimate as to what the cost of cleaning will be but not pet stains. We always give a full estimate before we begin work and advise that the customer is not obligated in anyway to have the services performed. I am happy to know that you were happy with the cleaning services because after all that is the main goal, however I am truly sorry that your experience was not 100%. Please contact me at my personal number listed in the email I sent so that we can make you a 100% satisfied customer. Sincerely AJ Ruiz Owner / Operator BamaClean

Jennie R.
01/2013
5.0
carpet cleaners
  + -1 more
We needed to have our carpet cleaned before our Christmas party. We have 4 kids (all under 8) and 2 dogs...so we REALLY needed to have clean carpets! We called this company and they were very professional on the phone. They gave us a very accurate quote over the phone. When they got here, they looked very professional...I instantly felt good about my choice of carpet cleaner. When they were done with my carpet, they looked and smelled wonderful. Since they were already here, I also had them clean the tiles in my kitchen and dining room...what a difference! I would definitely call them again and recommend them to family and friends (which I have already).
Description of Work: Professional and Friendly
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Gerald H.
01/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used Allmaintenance and Mr. Ruiz many times in the last several years. Work is always done in a timely and professional fashion. I would recommend him and his company very highly.
Description of Work: cleaned carpets, steam cleaned vinyl flooring, cleaned counter tops in kitchen and bathrooms, cleaned windows and blinds, cleaned refrigerator and stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mary S.
08/2012
5.0
carpet installation
  + -1 more
All Maintenance Carpet and Floor Cleaning were great. I would definitely recommend them.
Description of Work: All Maintenance Carpet and Floor Cleaning shred carpets for me. I would definitely recommend them. They were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from BamaClean - Florence & Russellville, AL
Thank you for your kind review. Besides cleaning carpet, upholstery and tile we also enjoy carpet repairs like re-stretching.

Adolfo R.
08/2011
5.0
carpet cleaners
  + -1 more
Excellent service! Professional and courteous.
Description of Work: Carpet Cleaning and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennie R.
03/2010
5.0
carpet installation, carpet cleaners, upholstery cleaning
  + 1 more
They did super.
Description of Work: They cleaned my carpets and sofa. Did a great job. Thank you very much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

    Contact information


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    Ceramic Tile

    FAQ

    BamaClean - Florence & Russellville, AL is currently rated 4.8 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    BamaClean - Florence & Russellville, AL accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, BamaClean - Florence & Russellville, AL offers free project estimates.
    Yes, BamaClean - Florence & Russellville, AL offers eco-friendly accreditations.
    No, BamaClean - Florence & Russellville, AL does not offer a senior discount.
    Yes, BamaClean - Florence & Russellville, AL offers emergency services.
    Yes, BamaClean - Florence & Russellville, AL offers warranties.
    BamaClean - Florence & Russellville, AL offers the following services: Carpet cleaning, tile and grout cleaning, upholstery and sofa cleaning, flood water damage clean up & drying, fire and smoke damage clean up.

    Contact information


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM