Our house has been destroyed under the (mis)management of this company twice. 2018 we paid $35,000 to repair damages and now, in 2020, it will cost another $5,000-$6,000. This does not include the months of rent we are owed. The "manager" has never checked on the home nor have the attempted to collect past due rents. The house, which was 2 years old when we turned it over to them is now dilapidated and infested with mice and roaches. The head of the agency is shady and refuses to accept responsibility for his neglect as the person being paid to manage the property. The neighbor's dog could have done a better job of managing my house and I regret ever entrusting our home to this agency.
Description of Work: Property Management
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Louis L.
08/2011
1.0
real estate agents
+ -1 more
Since: They never sent any current receipts for paid services. They paid money from my account without my knowledge. They never check on my property. They let me be ripped off with their negligence. They are rude and self serving.
Description of Work: Property Management Walt Wyatt, Since you have no one that can do roof repairs, I contacted your representative stating that I have hired a roofer on Craigslist to do some repairs to my home in Enterprise, Alabama. I would hope that the company I hired to manage my property (Realty World) would have some minimal responsibilities in doing their job. I did not authorize half of those payments they made from my account. In addition, I did not authorize any payments to go to anyone but Bobby Wells. Why I wasn't notified before they were made to a third party is unbelievable. It is in inconceivable that Bobby Wells would sit in your office as you witnessed him calling Lowes to place an order for materials and then make a check out to a third party when you should have called me for authorization for the amount and purposed supplies first. Even if I did authorized, which I didn't, you should have made the check out to Lowes and required a receipt! In addition, all the materials were already at my home in Enterprise, Alabama. I was told by Jaime that you were going to my home in Enterprise, Alabama to verify the completeness of some work. Jamie informed me that Bobby was doing good work and you used him for another job. That would lead me to believe that he was honest and you seen his work. In fact, you nor any of your employees went to the job and verified that his work was adequate or even completed before issuing final payments or recommending him to someone else. You contributed in letting him continue to fraud. Leading to a loss of over $1200. 00 to me, and inconvenience and thief to the tenants, and major inconvenience to me. Conclusion, I can't think of anything, or any conditions more negligent in operating a property management business then this. Therefore, I demand that you relinquish said rights to the contract we have, return the tenant's contract and deposits back to my control immediately . They never sent any current receipts for paid services. They paid money from my account without my knowledge. They never check on my property. They are rude and self serving.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from Southern Homes & Properties Management, LLC
If you read (Member Name)’s Description of Work you will find that HE contracted a roofer off of Craigslist. He did not check his credentials, licenses, or references as his intentions was to hire someone for the cheapest price as possible. Our company does have two roofers that are licensed and insured and do not required their money up front. We are a license and insured company and are not willing to supervise any unlicensed, uninsured contractor that competes without proper credentials. Nor were we asked to supervise this individual, (Member Name) got himself into this mess and the predictable happened. I will supply some attachments with this explanation. As a matter of fact, (Member Name) put my company at risk for a liability lawsuit by asking us to JUST WRITE CHECKS to the contractor. (Member Name) even bailed his “contractor” out of JAIL to get him to do the work. We have never used this contractor before and would not use him again without proper credentials. Furthermore, (Member Name) has contacted the current tenant and told them to not pay their rent at our property management company. We have a legal and binding contract with these individuals and (Member Name) has interfered with this contracting putting them in danger of being taken to court. Torturous interference with a legal contract puts (Member Name) at risk of being taken to court also. (Member Name) came to my office after this individual allegedly cost him money. He was not only given the entire file to copy (at my expense) but was given an office to work in, now he files a complaint with Angie’s List? I find it interesting that (Member Name) admits to using Craigslist to find his “contractor” but uses Angie’s List to try to blame my company for his stupidity. I suggest that if (Member Name) had used Angie’s List to find his vendors that he might not have allegedly lost money. Sincerely, Walt Wyatt
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Service Categories
Real Estate Agents,
Property Management,
Insurance Agencies
FAQ
Southern Homes & Properties Management, LLC is currently rated 1 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Southern Homes & Properties Management, LLC accepts the following forms of payment: Check
No, Southern Homes & Properties Management, LLC does not offer free project estimates.
No, Southern Homes & Properties Management, LLC does not offer eco-friendly accreditations.
No, Southern Homes & Properties Management, LLC does not offer a senior discount.
Yes, Southern Homes & Properties Management, LLC offers emergency services.
No, Southern Homes & Properties Management, LLC does not offer warranties.
Southern Homes & Properties Management, LLC offers the following services: Rentals and sales. Property management