Description of Work: We needed timers installed on the hot water heaters. They found a leaky pipe and fixed at the same time. A few weeks later there was a small problem and it was fixed at no cost.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kenneth N.
10/2015
5.0
plumbing
 + -1 more
unknown
Description of Work: Checked and cleaned disposal and drain line for kitchen sink. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Pat S.
04/2015
5.0
plumbing
 + -1 more
.
Description of Work: Installed new kitchen sink and faucet on one date. Installed 3 ceiling fans/lights on another date. Put in outlet under bathroom sink for water heat pump had previously installed and reset to work again. Third time servicing of this heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$454
Gary S.
02/2015
1.0
electrician
 + -1 more
The person who answered the phone was obviously preoccupied and couldn't care less what my electrical problem was. They also said that they don't service my area. What's up with that, Angie's List? This was the first contractor on your list! An obvious BUTTCRACK! Very dissapointing for a first try with Angie's List!
Description of Work: NOTHING!!! They didn't seem interested in my business.
Rating Category
Rating out of 5
professionalism
1.0
Response from Miller-Humphrey Plumbing & Electric Inc
We apologize for the mistake, but there seems to be two listings for our company. One of them doesn't seem to have our service area information. We do service some of Geneva County, but not Samson specifically. This information is on our other listing. As for the conversation you had with our office personnel, when asked if we serviced your area we answered as we would anyone. Then we were asked if we knew of a company that could perform the work you needed in your area, which we do not. We are sorry for the inconvenience.
Julie & Matthew T.
06/2014
5.0
plumbing
 + -1 more
They did a good job. They came out cleared it up and cleaned it out for us. They've always done a good job and given us honest advice.
Description of Work: I used Miller-Humphrey Plumbing and Electric to do plumbing about a couple of months ago. We ha them clean out a drainage pipe in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James S.
05/2014
5.0
plumbing
 + -1 more
He prompt and nice. He did all that work within an hour and half. Also he kept me informed of issues and gave me enough information to make good decisions.Wish all service personnel could be this good. James
Description of Work: Fixed leaking toilet, another toilet that wouldn't flush, leak under the sink and fixed a repair that was temp by me during freeze outside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Miller-Humphrey Plumbing & Electric Inc
Thanks so much for your positive review of our company. It is our desire that our technicians are informative and professional until they complete a service for our customers. We will be glad to do service for you again.
Julie & Matthew T.
03/2014
5.0
plumbing
 + -1 more
They are always dependable and quick and without a doubt professional.
Description of Work: We've had several things done with this company over the years. The last service we had done was having our water heater repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you so much for your positive review of our company and your loyalty as a customer. It is our desire that our technicians work efficiently and remain professional until the job is complete. We will be glad to continue to do your service work.
Melba M.
09/2013
5.0
plumbing
 + -1 more
Did a great job, will use them again, although a bit pricy
Description of Work: repaired leak and GFCI plugs
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for taking the time to post a review for our business. We are glad you were pleased with the work that we did for you. We believe our service call pricing is comparible to other companies in our area. We would be happy to do service for you again.
Bobbie M.
07/2013
5.0
electrician
 + -1 more
Several outlets on the outside and inside bathrooms were not working. A main switch that we did not know about had gone out and they found the switch and fixed it.
Description of Work: Several outlets were not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for being a loyal customer and for the superior rating of our company. Our policy is to be as efficient as possible when on a service call and we appreciate your business. Please let us know when we can be of service in the future.
Mary S.
07/2013
5.0
electrician
 + -1 more
They've always been very professional and very ethical. I've always been satisfied with their work.
Description of Work: They replaced two burnt out light sockets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Randy P.
05/2013
5.0
electrician, plumbing
 + 0 more
Showed up on time with all required equipment. While installing the sub panel they discovered a potentially dangerous wiring situation installed by the former homeowner's father( we had just purchased the house). They stopped work and contacted me before proceeding. I came to the house and they showed me the problem, explained possible ways to correct it and all the costs involved. I had them correct the problem which they did for a reasonable cost. They completed the required work in a short time, the installation was neat and they cleaned up thoroughly after themselves . Very satisfied with their work. Would and have recommended them to friends.
Description of Work: Added sub panel to power a new pool installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$935
Saundra P.
12/2012
5.0
electrician, heating & air conditioning/hvac
 + 0 more
fMiller & Humphrey arrived on time & started work immediately. They removed the old unit and proceeded to put in the new one. We were so happy because for the last 2-3 years, at the hottest part of the summer, the unit would freeze up & not cool at all. The men finished & went on to the 2nd work order; fixing our very loose electric outlets.. They repaired those, and were finished. Very personable & friendly men! We were super pleased with their work.
Description of Work: Miller & Humphrey installed a new heating unit. We had used them before, so they checked our record & brought a replacement unit with them. We were very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Carla V.
11/2012
3.0
plumbing
 + -1 more
The job was fairly simple. Replaced the PVC pipe and closed it up.
Description of Work: My outside water meter had a leak and the city informed me that I had to have it repaired. The company came out the same day and repaired it.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Bobbie M.
11/2012
5.0
plumbing
 + -1 more
We were on vacation when we got a call from a friend that said she could hear water running but could not find the source. We had her call Miller/Humphrey and they came right out and found the leak. The had to cut a hole in the wall to repair the leak. Then they make sure everything was dry and working properly before leaving.
Description of Work: Fixed a small water leak in the wall behind the hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gary K.
07/2012
5.0
plumbing
 + -1 more
. I would highly recommend them for any plumbing repairs needed in the home.
Description of Work: The drain in the master bathroom would not close. They had to cut a hole in the wall to get to the pipes. When that was done, they repaired the problem quickly. A plastic cover was installed over the hole and it was barely visible after they finished. I have used Miller-Humphrey for over 25 years and every time, they have responded quickly, the workers have been very courteous and professional in performing the work and I will continue to use them for any future services. In the past, they have replaced two comodes, replaced washers and seals in sink and shower faucets, and other home repairs as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for being a loyal customer to Miller/Humphrey Plumbing & Electric and for allowing us to serve you. Please let us know when we can help you in the future.
Donald P.
07/2012
5.0
plumbing
 + -1 more
I have used them for 30 years and I've had good results with them. They have always done a good job for me.
Description of Work: I used Miller-Humphrey Plumbing and Electric to repair a broken water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for being a loyal customer. We let us know when we can help you with your plumbing & electrical needs in the future.
Charles B.
05/2012
5.0
electrician, plumbing
 + 0 more
Showed up on time. Did a good job and cleaned up. Only way it would have been better if it was free. ;)
Description of Work: Installed a new water heater and removed old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for your kind remarks about our company. We always do our best to work efficiently and clean up when the job is complete. Please let us know if we can help you in the future.
Allene M.
04/2012
5.0
electrician, plumbing
 + 0 more
They were initially going to install a new fan and found out that all that was needed was a switch. They did a good job and I've used them before, but they're pricing is pretty high in my opinion.
Description of Work: They installed an electrical switch in the house that was attached to my ceiling fan.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Gregory D.
03/2012
5.0
plumbing
 + -1 more
It was friendly, good service. The job went well.
Description of Work: They did some plumbing work at my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for your kind remarks regarding our company. We look forward to providing your plumbing or electrical services in the future.
richard K.
02/2012
5.0
electrician, plumbing
 + 0 more
They were outstanding, and the pricing was very fair. I have no complaints. They were real good. Everything was nice and need. They did what they said they were going to do. Everything was cleaned up. I have used them three times and I will use them again.
Description of Work: When we were remodeling the kitchen, we gutted it. They came in and re-did the plumbing because we reconfigured it. They did the final hook-up after the cabinets were installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for your kind remarks regarding our company. We are glad the work was completed to your satisfaction and look forward to doing business with you again.
Eric E.
09/2011
1.0
electrician
 + -1 more
These guys came out when they said they would and got to work (here is where the good ends) They spent most of their time reading the install instructions that came with the oven. They removed the old oven and informed me acording to the instructions the new one would not fit. They told me I would need to cut my countertops so the new oven would fit. They said they would come back after I widened the space and I would not be charged the call fee again the time would just continue. They were at my house 20-30 minutes MAX. That night my wife and I were able to slip the oven in the space, it just wouldnt slide all the way back so I spent 5 minutes widening the space. The next day after work, (thursday afternoon,) I called them to send the tech's back, I was told they would call me back the next day. Saturday I decided to call them back they informed me they charged extra on saturdays so I set up for them to come out on Monday. Tuesday morning I called them and asked if they could send someone out and they did that afternoon. They spent another 15-20 min finishing the install. I recieved the bill about a month later, (2 days ago,) and found that they had charged me for electrical connectors that came with the oven, $3.50 for a few inches of electrical tape and worst of all 2 hours of work. I called them to ask why they had charged me for 2 hours of work. They were very rude on the phone. They told me that the billing time runs from the time they leave their shop till the time they get back. So if you hire these crooks they will charge you for their tavel time. Call me crazy but their clock should start when they arrive on the job site. Avoid these crooks at all costs. I have never dealt with a more crooked business. I guess I made the mistake of telling them I am military, and they thought I would not be here long enough to report their shady business ethic. Once again avoid Miller / Humphreys. Their corrupt business practices is only surpassed by their rudeness when you call them to discuss your bill.
Description of Work: I hired these guys to install an oven for me. I was told on the phone prior to hireing them for the job that they charge $70 for the service call and that included the first hour. After the first hour I was told I would be billed $70 an hour prorated in 15 min increments.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$155
Response from Miller-Humphrey Plumbing & Electric Inc
For 65 years Miller/Humphrey Plumbing & Electric has billed our customers for travel time to and from a job. We do not charge mileage, but we keep our service call fees lower by comparison. We do not appreciate being called crooks and saying we are taking advantage of the military because I, the owner of this company am in fact retired military and the majority of my employees are affiliated with the military. Sometimes we have to adjust our service schedule and take care of emergencies and that is why the job had to be rescheduled. After reviewing the work order, we feel that our customer was given fair and accurate information and told up front what his charges would be and that is what we charged. I'm sorry he was dissatisfied with our company.
Joshua M.
05/2009
2.0
plumbing
 + -1 more
I had called and requested several electrical and plumbing issues that I needed taken care of. After 3 days of waiting for someone, They finally sent a tech. I was told the work would start the next day, as of yet that work has yet to be done.
Description of Work: I had called and requested several electrical and plumbing issues that I needed taken care of. After 3 days of waiting for someone, They finally sent a tech. I was told the work would start the next day, as of yet that work has yet to be done.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0
Response from Miller-Humphrey Plumbing & Electric Inc
The member has used our company twice since he filed this report. The last job that we did for the member was in July 2010. We sent a crew to his house, completed the work to his satisfaction and sent him a bill for the work. He has never paid for the job since we completed the work. We are in the process of taking him to Small Claims Court due to non-payment.
Chip W.
07/2008
5.0
electrician
 + -1 more
Requested an estimate for work to be done. Received estimate which later proved to be the exact cost of the job. That was refreshing. Approved job and scheduled work to be done around MY SCHEDULE. On scheduled date Rob and Jesus arrived at promised time. They worked quickly to trench and bury cable in conduit being run to detached workshop. I told them that the home sewer drain pipe crossed the proposed trench. They said they would dig-out that area by hand (and they did). Sewer pipe was not touched. They had to cut back a very large bush to reach the workshop wall. They did a great job on the bush and even told me how I could maintain the shrub in a good trimmed condition. The installation for the circuit breakers and wiring in workshop went quickly. They finished by adding the special 50 amp outlet with added circuit breaker box to the outside of the workshop for the motor home connection. All this was accomplished in about 5.5 hours. Rob and Jesus were very friendly and went to great lengths to ensure that I was happy with their actions every step of the way. They are real pros.
Description of Work: Install an outside 50 amp electrical outlet for motor home and 50 amp power circuit to detached workshop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Miller-Humphrey Plumbing & Electric Inc
Thank you for the wonderful comments and score you gave our company. We take great pride in being efficient and going above and beyond the call of duty when we go to a job. I'm glad the work was completed to your satisfaction.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Electrical,
Heating and Air Conditioning
FAQ
Miller-Humphrey Plumbing & Electric Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Miller-Humphrey Plumbing & Electric Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Miller-Humphrey Plumbing & Electric Inc offers free project estimates.
No, Miller-Humphrey Plumbing & Electric Inc does not offer eco-friendly accreditations.
No, Miller-Humphrey Plumbing & Electric Inc does not offer a senior discount.
No, Miller-Humphrey Plumbing & Electric Inc does not offer emergency services.
Yes, Miller-Humphrey Plumbing & Electric Inc offers warranties.
Miller-Humphrey Plumbing & Electric Inc offers the following services: Plumbing, electrical & water heaters.