BECKY HANCOCK REALTY

Poor service when items need repair. This is not a one time issue, but has been an on going problem for the entire length of our 4 year rental . The back privacy fence began to sag, and over the course of several weeks, a couple of sections fell on to the ground. It took over 6 months to get someone out to repair the fence. I presently have 6 work orders in - and all have been reported initially in August. Now, 2 months later, the items have not been repaired. The a/c and heat have gone out and thankfully, this one item was repaired within 24 - 48 hours. This did require me to call 3-4 times however. My family will never rent from Becky Hancock again. Extremely poor service and unprofessional rental management team. I would not recommend this rental company to anyone.

I have been a tenant in a home managed by Becky Hancock Realty for two years. I have had many repairs and issues due to the age of the home: A/C, plumbing, leaks. Some of them were handled in a reasonable amount of time, but overall their service has been poor. Often they do not return phone calls, or their promise to have someone out promptly falls quite short of prompt. I would not want to rent another home managed by them.