AMERICAN HOME INSPECTION

A couple minutes late, but notified in advance. Did a great job inspecting the home and explained everything while going through it. Inspection completed and report printed out before they left.

Ver detailed orientated. Caught issues that was fixed prior to closing. Detailed packet professionally done with pictures prior to leaving the job site.

unknown

It turned out very well! The inspection was very thorough. Because of his findings, the owner did not comply with the repairs and I moved on to purchase another home.

I contacted American Home Inspection after reading their website and the many great reviews here. The information available per their site really conveyed that the owner had the clients best interest at heart and i felt confidant going with his company. When i called to inquire about additional information, Anthony answered the phone and was incredibly curt. I informed him that i was interested in a home inspection, and before i could even finish my sentence, i was interrupted by him telling me that the earliest they had was a week away and at 1pm. When i told him that i work during the day and i would need a later time so i could be there, he rudely informed me that they only did inspections at 9am and 1pm, contrary to all the information on their site. He than, again quite rudely, asked me if I still wanted an inspection. I thanked him for his time and hung up. It probably wouldn't have bothered me as much, if the attitude and information given me hadn't been so blatantly opposite the remarks and information portrayed via the company web site. The inspector may do great work, but i'll never know due to the way i was treated. NOT a way to win over business.

Mark showed up 15 minutes early since we were his first appointment of the day. I showed up about 30 minutes after him as per the instructions I was given. After about an hour of talking to the sellers Mark pulled me aside and explained some things about the house that concerned him. He then brought the sellers in and explained in detail any potential problems he found. This allowed me to open friendly dialog with the sellers about getting anything discovered in the inspection corrected.

I had prepped by doing some basic research on home problems, so learned a lot by going along and looking around with him. He was very thorough and both inspections were well worth it. The first house was a disaster (there was fire damage, plumbing done incorrectly and the dryer was vented under the house - among other problems). The second inspection that resulted in a purchase went much better. The problems were minor and all were discussed with me and noted on the paperwork. Would definately use them again.

It was a very painless service. Mark showed up at the house at 9am and was reporting the findings to me around the house at 11:45am.

It was an average experience.

Mark intentionally avoided performing the inspection when I was going to be present; I had SPECIFICALLY requested to be present, and informed him that I would be driving in from out of town and would not be available until 1 pm, and he agreed to perform the inspection at that time. During the 7 hours drive to meet him, he called to tell me that he had "other things to do at 1 pm, so he would be conducting the inspection at 1030 am." I was impressed with the binder photos, but now realize that the photos were taken in order to show me what I wanted to see, not what really was there to see. He intentionally mislead me when he stated that the house was in great shape, for the price. Any inspector that overlooked as much as he did was clearly not performing the inspection with the buyers interest in mind, maybe he was working for the seller, or maybe even the real estate agency, but not me (for sure). I understand this is a visual inspection, but the clues to real condition of the home were there on the surface and it was his job to see them, and possibly make a recommendation of the true condition of the underlying condition; I realize he does not have xray vision, but the signs of the poor condition were everywhere. VERY POOR QUALITY INSPECTION THAT EVENTUALLY COST ME THOUSANDS OF DOLLARS IN UNEXPECTED REPAIR EXPENSES....BE VERY AWARE THAT THIS COMPANY IS NOT WORKING FOR THE INTEREST OF THE BUYER!!! Michael Miller

I was moving to Midland City Alabama and decided I wanted my OWN home inspection crew instead of the Realtors. I used the internet and Angies list to see what was available and American Home Inspection was the only one I could find with a website. In this day and age, a professional is expected to have a website so I looked through it and decided to go with them. When it was time to get my home inspected, My Realtor gave me a list of several home inspectors in the area and American Home Inspection was one of them. This of course set off a red flag because conventional wisdom is to choose the inspector the Realtor doesn't like, but I decided to stick with my guns because I already looked around and decided to go with them. Upon making the appointment, it was requested that I show up 30 minutes to an hour after they started, this struck me as odd so I showed up at around start time instead and my suspicious nature was unfounded and I felt like an idiot. They were setting up a laptop and mobile internet inside the kitchen which explained the prep time so I went outside so as not to disrupt the process. (While outside I tried to figure out exactly why they were doing that) Once they were set up he proceeded to amaze me by the depth of the inspection and the things that he had found as he gave me a tour and pointed everything out. He answered every question that I had and then gave me a copy of the home inspection which was when all the computer equipment became clear. They had used software to generate the report with detailed color photos, print it out in a sturdy binder, then put a copy of the report in PDF format online for me to access and download to have a digital copy. Here is the binder. http://a6.sphotos.ak.fbcdn.net/hphotos-ak-snc6/268692_1644178042996_1793239698_1061825_2997432_n.jpg The tabs of the items covered. http://a8.sphotos.ak.fbcdn.net/hphotos-ak-snc6/268946_1644178283002_1793239698_1061826_5335690_n.jpg And a random page I opened to with color photos and comments. http://a2.sphotos.ak.fbcdn.net/hphotos-ak-ash4/262298_1644178563009_1793239698_1061827_7142100_n.jpg Keep in mind they produced this binder ON SITE. And to top it all off, he automatically gave me a 10% Military discount. I did NOT request the discount. LOL Closing comments: I went into this paranoid, suspicious, and unsure of the process. I left knowing what the standard is for all future inspections. I highly recommend this company, and especially the inspector Mark Rakow

Wonderful experience! Will definitely use these guys again should we ever buy another home and will definitely refer friends to them when they are in the market to purchase.