Description of Work: n/a- no work has been done yet
Rating Category
Rating out of 5
Yes, I recommend this pro
Lelah W.
07/2015
2.0
replacement windows
 + -1 more
unknown
Description of Work: Based on other reviews of this business, I was disappointed in my experience with them. The installers showed up with only 4 of the 5 windows we'd ordered. I had to call the shop and have the person there explain to the installers that they'd forgotten one. It really didn't matter because the salesman had gotten the measurements wrong anyway so none of the windows fit. (The salesman was a new guy and apparently didn't know how to measure for windows). We had to wait another 2 weeks or so for the correct sized windows to get here from the factory. | |A lady from the company called and set up our installation for 8 AM on July 9. I work nights and my mother tried to get the installation time changed to the afternoon but the lady at the shop was adamant. So, I took off 4 hours early from my job so that I could get some sleep before the installers came. (I usually get to sleep around 5AM). The next morning the shop called at 8:30 AM and said that they wouldn't be able to make it to our house until the afternoon. My mother was concerned that they wouldn't be able to finish the job in 1 day but the woman at the office assured her that it would be completed that day. | |It wasn't. Instead, the installers dropped off the windows at 2:30 that afternoon and said that they'd be back at 7AM the next morning. So, I took off 4 hours early from work AGAIN so that I could get some sleep. (Two of the windows being replaced were in my bedroom). Well the installers did show up on time and finally got the windows in. | |The windows look great and the installers did a really nice job...but I lost 8 hours of work and at least that many hours of sleep. Mom says she'll use them again but she's retired and stays home all day. So, if you'd like nice windows and have a lot of time to kill I'd recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Yes, I recommend this pro
$2,100
Vaudy J.
06/2015
5.0
replacement windows
 + -1 more
Good team and all of them were very respectful and helpful.
Description of Work: Window World replaced all my windows,(17). The team did a outstanding job under bad conditions. The weather was bad for 2 of the three days the were here. They had to trim all the windows and install metal around the Bay Window Unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Window World LLC
Mr. [Member name], as always, it has been a pleasure doing business with you. We appreciate you allowing and trusting our business and guys to give you a quality product and install. If there is any issues, please give us a call. Again, thank you for your business.
Jerry H.
05/2015
4.0
replacement windows
 + -1 more
They did measurements. The two windows in the back were not level.
Description of Work: Windows. Took out old windows and put in new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,500
kathy K.
02/2015
1.0
replacement windows
 + -1 more
I had mold between a double pane window, and asked for a new window to be put in. Said he couldn't match the plate glass window...suggested that I get a "glass company". ok, I asked how much he would charge to install a bedroom window that I bought from Lowes. He said it was 4 inches too short, but he knew someone who could to it as a side job..... ( the person who I called was great, and the window fit perfectly....NO 4 inches !!). The second person said the first person must have been the salesman, who didn't know what he was talking about.....I wont be using Window World again...!!
Description of Work: gave a recommendation for window replacement.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Patrick R.
10/2014
5.0
replacement windows
 + -1 more
unknown
Description of Work: I had a picture window with two smaller windows on each side. The picture window developed white spots between the panes. Of course they said they couldn't just replace my picture window, they had to replace the whole thing. When the window came in and they installed it, it was easy to see that if they wanted to they could have made a window to fit in my three piece frame but would rather sell the entire assembly. I've been told this is industry practice these days. Too bad taking care of the customers needs and that's it has gone out the window. I was pleased with all other aspects of the service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Christilla G.
06/2014
5.0
replacement windows
 + -1 more
unknown
Description of Work: Replaced all windows in my 2700 sq.ft. home including the Bow Window in the living room and the Bay Window in the kitchen. All work was done on time. Installers also replaced old rotted wood where necessary. The have an awesome policy to replace any broken window free for the life of the house...even if sold, new owners have same warranty!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
arminder S.
05/2014
5.0
replacement windows
 + -1 more
unknown
Description of Work: want to replace windows, but decide to wait . I will be doing some remodeling later this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
gregory B.
09/2013
5.0
replacement windows
 + -1 more
The installers and salespeople were superb. They have been very professional in every aspect of the job. They came out and provided a free estimate. They're very convenient. I'm gonna call them again to do work in our house.
Description of Work: Window World came out and installed windows in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Elmaree G.
05/2013
5.0
replacement windows
 + -1 more
Overall, it went very well. They told me to expect it to be an all day job and to prepare the house by covering and moving furniture away from the windows. It took the two installers less than four hours for removal, cleanup and haul away of the 12 old windows, and installation of the new windows. Their system of having one person removing a window and the other person installing the new window almost immediately did not allow much time for outside debris to be blown into the house (but you never know and it was a beautiful weather day) and it is better to err on the side of caution. So I was pleased that there was no debris blown in from outside and not much to clean up when they had finished the job, except of course moving furniture back into place. I got two other estimates also before selecting Window World and chose them because, when I visited their showroom, I could compare the different samples of windows on display and they (Kathy Mayes) explained everything I asked about the products and options, and came to the house to measure the windows (Elvis Mayes) . Also, I asked for references and they had clients who had had windows installed in their homes and granted permission to see their windows. One client was not going to be at home but agreed to exterior viewing (ok, and as expected) and the other client invited me to see their windows from the inside as well. To view the styles of windows, already installed in these clients' homes, was key to making my final decisions on the window series and options from Window World. The other keys to choosing Window World include the lifetime and transferrable warranty and glass breakage replacement warranty. The advertised $189 window was the Base Model 4000 Series window; the addition of options; i.e., energy-efficiecient glass, Grid style options, and etc., increases the cost, so be aware of what you need/want and extra cost for options.
Description of Work: Installation of 12 Window World Series 4000 DH All-Weld windows with 1/2 screens, Glass Options: Stimulus Energy Package (Solarzone Elite ETC Package), and Window Options: Colonial Grids.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Window World LLC
Thank you for your gracious review, we appreciate your business and comments. We are happy to hear that you are very pleased with our work and that you have taken the time to give this review, it means so much to hear from our customers and to share their experience. If we can be of further service, please give us a call. We have also relocated; our new address is 506 Westgate Parkway.
Mary Jo H.
02/2013
5.0
replacement windows
 + -1 more
It went very well for me. I was concerned about the windows when in the showroom and I asked about it and they re-assured me that if they were installed correctly there would be no issue. The gentleman who did the actual install was fabulous. He was very careful, skilled and did great job and kept everything clean and installed the windows properly.
Description of Work: They put in 17 new windows into a house we are remodeling to move into.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,693
Deborah P.
10/2012
5.0
replacement windows
 + -1 more
This is the second time we have used this company - always on time and very professional. I would give them an A+.
Description of Work: Replacement of windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from Window World LLC
Member we would like to thank you for being such great customers and friends, it has been a pleasure replacing your windows on both houses. Hope you will enjoy them for years to come. If there is anything else you need, like doors, siding or shutters, please give us a call.
Jimmy F.
06/2012
5.0
replacement windows
 + -1 more
They did a really good job. The owner's name is Elvis Mayes. They were very prompt and very professional.
Description of Work: I used Window World Inc for window replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Window World LLC
Thanks, Member, it was a pleasure doing business with you. Please check us out for any of your other needs like, siding, doors, storm doors and exterior vinyl shutters.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Siding
FAQ
Window World LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Window World LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Window World LLC offers free project estimates.
Yes, Window World LLC offers eco-friendly accreditations.
No, Window World LLC does not offer a senior discount.
No, Window World LLC does not offer emergency services.
Yes, Window World LLC offers warranties.
Window World LLC offers the following services: Residential and commercial installation, replacement and repair including windows, doors, siding & vinyl.