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PARKER SERVICE CO

Heating and Air Conditioning

About us

We are a family owned & operated business with over 12 years experience in the heating and air conditioning field. We offer a wide array of Heating & Cooling products and services to meet your needs.

Business highlights

19 years of trusted experience

Services we offer

Our company specializes in the service of HVAC systems. Duct Inspection & Cleaning Service Now Available - Call today to learn more about this valuable service! Ultraviolet Light for Indoor Air Quality We service ALL Major Brands. When you have problems with your heating & cooling system, call us. We are your troubleshooting experts. Don't let the heat outside affect your comfort inside!


Accepted payment methods

Check
PayPal

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.8
responsiveness
4.0
punctuality
4.5
Showing 1-5 of 5 reviews

Allison L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim G.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Six to eight months ago - I was told that because my air handler unit was under a pourch it was not getting the air circulation around the unit as was needed. One month ago - my unit started to keep running the heat, even when the desired temperture was reached, so I made a service call to Parker Service and asked for an estimate to fix the current unit and to move the old unit from under the purch. The service tech showed up on time and evaluated the old unit. Within two days I received an email quote broken into three sections: 1. repair of the 1999 unit, 2. replace with a new unit, and 3. move or install the new unit to another area, not covered by any type of overhang. I decided to replace the old unit with something more efficient and I wanted it moved to another area. Parker Service arrived when expected, installed the new unit in another area of the yard- with some slight difficulties, because I wanted something a little different than originally agreed upon - and did not charge me anything different than what was shown in the estimate. Yes, I would use Parker Service again.
Description of Work: Removed and replaced air conditioner handling unit at a new location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from PARKER SERVICE CO
Thank you for allowing us to serve you.

Marion M.
04/2012
2.0
heating & air conditioning/hvac
  + -1 more
A/c would consistently have implacable timing when braking. Spent few days at 104 degree with out A/c. They never helped on Friday.
Description of Work: A/c not working. AHS has sent them out before. A/c still not working properly. Keeps failing to cool. They just can't figure out why. Mr. Parker told us we could always call, even Friday 6:00 Pm and some one would be able to help.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from PARKER SERVICE CO
This system was checked on june 4th,and was found to have a faulty dual run capacitor, part was replaced on after hours service call, system ran normally after part was replaced, on june 6th homeowner placed another service request with their warranty provider, unit was checked and no malfunction was found at time of service due to the system operating normally and all components testing within normal limits. system was checked again on july 11th with no malfunction found at time of service due to the system operating normally and all components testing within normal limits. On aug.25th the unit was found to have a fan motor overheating, motor was replaced at the time of service. The homeowners warranty provider did not authorize after hours service after the first call. additionally the second request was received at noon and was serviced on the same day. The other service requests were serviced within 24 business hours

Carolyn V.
10/2011
1.0
heating & air conditioning/hvac
  + -1 more
Owner told me my central AC unit needed to be cleaned in order to work efficiently. Within just a few weeks, the unit still didn't cool properly. After the second call, I was told the unit needed to be replaced.
Description of Work: cleaned central AC unit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$100

Response from PARKER SERVICE CO
homeowner was advised that 3 problems were present with her system, #1 the system was too small for the home because an addition had been added to the home that increased the square footage of the home and the system had not been upgraded #2 The condenser coil was clogged with dirt and grass clippings causing the pressure in the coil to run abt 75-100 psi too high, and #3 the system was slightly low on refrigerant. Homeowner chose not to upgrade unit but did request coil to be cleaned., coil was cleaned and refrigerant added. 2 months later the condenser coil failed due to the unit operating for a period of time with the coil clogged with debris at higher than normal pressures as well as the system being run continuously due to it being too small for the house

Patrick S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
See above paragraph, it explains it all. It went great.
Description of Work: The A/C stopped working in our new home. I used my home warranty and they gave the job to Parker's, who I had never heard of. The gentleman called me back that evening of which I had submitted my claim and agreed to come out the following day to take a look at our system. He arrived with a tech when he said he would and was very thorough in looking over the whole system. We ended up needing a new fan motor for our outside unit and he supervised the repair while his tech did the work. Afterwards he walked the house to ensure there was no other issues and that it was 100% corrected. Although I only had to pay a smaller service fee, he let me know what this type of repair would typically cost and I feel it was very competitive with local contractors. While the work was being performed he was very friendly and patient while answering at least a hundred of my questions. Being a new homeowner I was trying to milk as much information as I could as far as the systems expected life, ways to cut energy consumption and how to make the system more efficient overall. He had some good tips that I will be using in the future. Its only been a few hours and after 10 days with no A/C my house is ice cold and very comfortable. I would use their business again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    1504 Headland Ave, Dothan, AL 36301

    www.parkerservicecompany.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    PARKER SERVICE CO is currently rated 3.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    PARKER SERVICE CO accepts the following forms of payment: Check,PayPal
    No, PARKER SERVICE CO does not offer free project estimates.
    No, PARKER SERVICE CO does not offer eco-friendly accreditations.
    No, PARKER SERVICE CO does not offer a senior discount.
    No, PARKER SERVICE CO does not offer emergency services.
    No, PARKER SERVICE CO does not offer warranties.
    PARKER SERVICE CO offers the following services: Our company specializes in the service of HVAC systems. Duct Inspection & Cleaning Service Now Available - Call today to learn more about this valuable service! Ultraviolet Light for Indoor Air Quality We service ALL Major Brands. When you have problems with your heating & cooling system, call us. We are your troubleshooting experts. Don't let the heat outside affect your comfort inside!

    Contact information

    1504 Headland Ave, Dothan, AL 36301

    www.parkerservicecompany.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM