JERRY ARD PLUMBING & ELECTRIC

We had an unexpected terrible experience. The electrician sent out to us didn't do a good job at looking for the problem; mostly listened to me and walked around talking about having to redo the wiring but would probably need to bring someone back with him to check. He didn't check the outlets we were having issues with, nor did he go up into the ceiling to check wiring. Before he rushed out the door, after asking for next steps, he said he could provide a quote and get back to us, probably having to work on it on a Saturday but would check and get back to me. Three days later and we've heard nothing. I called to follow up and Misty answered the phone and before I could get my name out good very curtly asked three times, "how can I help you". I am not sure if this is normal, but the combination of these incidents was not pleasant, professional, or assuring. I would not recommend this company for any electrical work.

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After phone call they were able to come out the next day.

The work was completed in about two hours. Also had the water supply line and the toilet interior components changed.

The next morning I notice water around the back of the toilet. Called the contractor and told them about the problem and they sent out an employee to fix a broken jam nut on the bottom of the toilet.

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Took one and one-half days. Lot of work involved.

He was good and knew what he was doing.

When I called this morning was told someone would be here around lunchtime. I received a call around 12:15 saying Don was about 10 minutes away. He arrived about 12:30 repaired the commode and was leaving by 1PM. He had all of the supplies with him and replaced various parts, and the commode is running like new

Very pleased with this service. We called Jerry Monday am to replace our garbage disposal and he came to our house Monday afternoon at a time that was convenient for us! He brought a new garbage disposal which saved us from having to go shopping for one. He was prompt, professional, courteous, and cleaned up when he was done. He even matched a lower estimate we had gotten from Lowe's for the installation cost. We will definitely use Jerry for all of our future plumbing needs.

Excellent service, as always. Prompt courteous,professional yet personable.
Diagnosed the problem, obtained correct part, replaced it and cleaned up everything
in about an hour. Wonderful company, I wouldn't even consider using anyone else.

They came out on a Saturday (much to our suprise) and did not charge extra. We had company coming over for dinner and could not use the sink or garbage disposal. The went to pick up the new disposal and had it replaced in no time. VERY professional and courteous. Our first "Angie's List" experience and it went great! Thank you!

The gasket had detached from the pipe, and caused a water leak. I had put water-proof putty around it to stop the flow, but didn't know if I had caused the relief valve to become stuck. So I needed a plumber..
Checked Angie's list for local plumbers,because of good reviews for Ard. I called them, and got an actual person who told me techs were out, but one would call me after lunch. Received that call around 5pm from Chris, the tech, who made an appointment for 9am the next morning. Chris called around 9 to say he was running late, but was on his way.
I thought he might tell me the heater, which is about 30 years old would need to be replaced, but he only had to replace the gasket and pressure valve. It seems the water heater was a quality one (came with the house) that could last 50 years (thank goodness!!).
This was a pleasant experiernce, having a business responding so quickly to make an appointment, and actually keeping it. We have a problem in this area getting that kind of service.

We discovered that our hot wter heater had stopped working. We called Jerry Ard plumbing late in the lafternoon, after 5:30 p.m, thinking we would leave a message; I was immedately connected with a and quot;service tech,and quot; Jimmy Ard. Hoping we could schedule him for the next morning, we were pleasantly surprised when he said that he had just driven into his driveway at home, but would come after he had a few minutes with him family. Within an hour he was here and at work; an hour and half later he had replaced the heating unit in the water heater and completed his job. He restored all of items he had to move in the laundry room in order to get to the unit. He was kind, courteous, and we expected an exorbitant fee for work in dark of night. Not so. He only charged for parts and labor, with no additonal and quot;service feeand quot; as so many other service businesses do. We will definitely call Ard again!

We woke up to having no water on a Friday morning. My husband calls Jerry Ard Plumbing and Electric and within an hour a plumber
whose name was Donald Ard came dug and located the broken water line which was caused by a tree root. He repaired the line and cut the water back on and the problem was fixed. Mr. Ard was very professional, he stayed on the job leaving only one time to get a part and was only gone a brief time. We were very pleased with the work he done and he worked! He didn't stand around and talk on his cell phone and have to leave numerous times to get parts. We had a similar problem about six months ago and it took that plumber (was not Jerry Ard Plumbing Co.) two days to fix the problem, the plumber was always leaving to run pick up a part and would be gone hrs. We will call Jerry Ard Plumbing Co. for any plumbing problems we have in the future and recommend this Company to anyone needing a plumber.