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HELMS RADIO & TV

TV Repair, Appliance Repair - Small, Electronic Gadget Repair,

About us

Helms Radio & TV is a locally owned, family run business that was founded in 1962 and is now in the third generation. We are the only electronic service facility in the Wiregrass Area that is a member of: NESDA - National Electronics Service Dealers Association SESDA - Southeast Electronic Service Dealers Association ISCET - International Society of Certified Electronics Technicians We have on staff: CSM - Certified Service Manager CSR - Certified Customer Service Representative MST - Certified Multimedia Systems Technician Our technicians are drug tested and background checked for your safety and peace of mind. We are fully licensed in the Sate of Alabama and are insured.

Business highlights

62 years of trusted experience

Services we offer

In home service on LCD, LED, Plasma, and DLP Television, Over the Range Microwave Ovens.

Services we don't offer

Medical electronics repair, two way communication repair, computer repair, antenna installation, wiring, or any other carry-in product.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Showing 1-6 of 6 reviews

Shawn B.
07/2014
5.0
tv repair
  + -1 more
unknown
Description of Work: Repaired a fragile LTD strip flat power cable on television. Also adjusted remote control LTD for free. The only downside is that they are so busy it took a month to get the TV back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$130

Denise M.
12/2013
5.0
tv repair
  + -1 more
These are fair, experienced, friendly neighborhood service people, whom I'm proud to call.
Description of Work: The lamp on my Samsung DLP needs replaced every 12-14 months, I wouldn't call anyone else. Love these folks. The last lamp lasted only three months and they replaced it free. Dothan is proud to have them. Thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James J.
03/2013
5.0
tv repair
  + -1 more
Everything was positive
Description of Work: This was an insurance claim and their service was excellent. Would highly recommend them and use them again..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrick Y.
12/2012
5.0
tv repair
  + -1 more
They couldn't end up fixing it because the parts are no longer available. but did help us to be able to claim with our moving company.
Description of Work: Took our tv to them after being damaged in a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Milton H.
09/2012
5.0
small appliance repair
  + -1 more
They went above and beyond the call of duty. They researched to with the manufacture, ebay, and other places. They could not find parts, but he found a place that I could buy a replacement DVR.
Description of Work: I spent $30 for them to check out my DVR.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Denise M.
07/2012
5.0
tv repair
  + -1 more
They came just days after my call, very professional, knowledgeable about product and completed the repair in a timely manor. Very friendly and nice folks.
Description of Work: Replaced lamp on DLP Samsung 56" TV.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222.15

    Contact information

    unknown, Dothan, AL 36303

    www.hrtv.biz

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    Appliance Repair - Small,
    Electronic Gadget Repair,
    VCR Repair

    FAQ

    HELMS RADIO & TV is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    HELMS RADIO & TV accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, HELMS RADIO & TV does not offer free project estimates.
    Yes, HELMS RADIO & TV offers eco-friendly accreditations.
    No, HELMS RADIO & TV does not offer a senior discount.
    No, HELMS RADIO & TV does not offer emergency services.
    No, HELMS RADIO & TV does not offer warranties.
    HELMS RADIO & TV offers the following services: In home service on LCD, LED, Plasma, and DLP Television, Over the Range Microwave Ovens.
    Medical electronics repair, two way communication repair, computer repair, antenna installation, wiring, or any other carry-in product.

    Contact information

    unknown, Dothan, AL 36303

    www.hrtv.biz

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed