Description of Work: Marble Bartop on outdoor kitchen. Everything was great, except that they cut faucet holes for a faucet that won't for, and they could have warned me about marble and faucets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from G & L Granite
not sure what comments were about , we were not made aware of any issues. material was a granite not a marble . we strive for a 100% customer satisfaction but in all reality thats not possible we are only human.
Marvin S.
08/2013
5.0
countertops
+ -1 more
We have used G & L Granite for two separate projects, first for granite kitchen countertops, second project for granite countertops for bathroom cabinets and a dressing table. The first project was done last year as a replacement for a kitchen countertop that had been supplied by a previous granite contractor, that failed inspection. We contracted with G & L for a replacement granite countertop. G & L staff were friendly and helpful. When we explained that we needed the replacement to replicate the original slab, in order to maintain our color scheme and design, they were very cooperative. They did not have the color in stock, but searched the nearby suppliers, and arranged for the matching slab to be delivered to their yard for inspection within a few days. We inspected the slab on their yard and ok'd the fabrication to begin. Staff visited our home, took measurements, fabricated the slabs and delivered them exactly in the time frame promised. Installation was expert. One of our concerns was the "seam" that was necessary to join two long slabs. The designer worked with us to conceal the "seam", and the installer did a perfect installation so that it is not noticeable. The installer was courteous, friendly, expert in technique and worked fast. He took time to explain to us the proper care of granite surface. After the installation, G & L did a follow up call to see if we had any questions. We had a question about the sealant that was used. The owner stopped by our house a few days later and quickly resolved the question to our satisfaction. The second project consisted of granite countertops for bathroom cabinets and dressing table. Our experience on the second project was much like the first, very satisfactory. For the second project we had selected a unique and popular color of stone. G & L set it aside for us on their yard until we were ready for fabrication to begin. Again, each and every time frame promised by G & L Granite they met. The first phase of our bathroom countertops was right on time. In fact it was our tile contractor and plumbing contractor that caused our schedule for phase two to slip by almost three months. G & L was patient with us, stored our remaining slab at no additional charge. When we called them to tell them we were ready for the last countertop to be installed, they had it measured, fabricated and installed within a week. Again very expertly, even though it meant a special trip to install the last piece. All of the countertop work was done expertly and is very beautiful stone. We highly recommend G & L Granite.
Description of Work: designed, fabricated, delivered and installed granite countertops for kitchen and bathrooms.
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Service Categories
Countertops and Backsplashes,
Marble and Granite,
Stone and Gravel
FAQ
G & L Granite is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
G & L Granite accepts the following forms of payment: Check,MasterCard,Visa
Yes, G & L Granite offers free project estimates.
No, G & L Granite does not offer eco-friendly accreditations.
No, G & L Granite does not offer a senior discount.
No, G & L Granite does not offer emergency services.
No, G & L Granite does not offer warranties.
G & L Granite offers the following services: Fabrication and installation of granite includes countertops, kitchens, vanities, fireplace surrounds, entranceway signing, marble, limestone & quartz.