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Best Rates Movers

Moving Companies

About us

We offer discounts for New Customers, Seniors, Military, and Students

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Packing, Loading, Unloading, Full Service Moves

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
1.5
value
1.5
professionalism
2.5
responsiveness
2.5
punctuality
1.5
Showing 1-2 of 2 reviews

Jason S.
02/2017
2.0
moving companies
  + -1 more
The moving went fine. This guy just outsources the work though and doesn't actually have employees do the moving. He finds someone that will do it cheap locally and then essentially charges you a finders fee. He doesn't say that on his website or tell you that when you talk to him obviously. He'll ask you to pay some of the fee via PayPal and then the rest via cash to the people moving. Then you find out they are a separate company altogether and they don't know who the guy with "Best Rates Movers" is. They just got a phone call from him asking him to show up somewhere to do a job. It worked out in the end, but I paid 70 bucks unnecessarily and it seemed underhanded.
Description of Work: We needed a moving truck loaded.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$150

Response from Best Rates Movers
Sorry you felt this way, we do have movers who regularly do jobs but at times need extra helpers due to business volume. We don't often know this in advance but are sure to get competent people to help. As you said the job was done according to your satisfaction and you were obviously satisfied with the price or would have used another service. Thanks again for choosing us.

Donna A.
07/2014
1.0
moving companies
  + -1 more
So I chose this company because their Craigslist ad boasted 20 years experience which was false. They made me give a deposit of $125 which was no problem. But, the day of move 2 Boys show up with a different company name. The 2 boys were very personable but had very little experience and and were quite slow. My family and i all but unloaded the truck ourselves. But back to this company. We just found out they auctioned our move to the highest bidder and not Once told us anything about this. When I hire someone and pay them a deposit i expect that company to do my job. At the very least communicate the fact my job is being subcontracted out. Then my Wife tried to communicate with them about this and was treated very poorly and spoke to rudely. So I just want to warn everyone to stay away from these people as they are shifty and dishonest as well as rude when confronted with the truth. They advertise on Craigslist as Best Value Movers. Very disappointing experience!!!!
Description of Work: Moved Household

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Response from Best Rates Movers
First of all, very sorry that you felt you were treated unfairly. However in the moving industry it is not uncommon to contract out work to another company if your business becomes overbooked as happens especially in the busiest months of summer. To be fair, the workers (in their 20s so not considered "boys") did show up on time and were "very personable" as you said so we don't deserve a bad grade in all areas. However, because of your comment, we decided not to use the service of that company again. Thank you.

    Contact information

    467 S St Andrews St, Dothan, AL 36301

    www.BestRatesMovers.com

    Service hours

    Sunday:
    7:00 AM - 10:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies

    FAQ

    Best Rates Movers is currently rated 1.5 overall out of 5.

    Sunday: 7:00 AM - 10:00 PM

    Monday: 7:00 AM - 10:00 PM

    Tuesday: 7:00 AM - 10:00 PM

    Wednesday: 7:00 AM - 10:00 PM

    Thursday: 7:00 AM - 10:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 7:00 AM - 10:00 PM

    Best Rates Movers accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Best Rates Movers offers free project estimates.
    Yes, Best Rates Movers offers eco-friendly accreditations.
    No, Best Rates Movers does not offer a senior discount.
    Yes, Best Rates Movers offers emergency services.
    No, Best Rates Movers does not offer warranties.
    Best Rates Movers offers the following services: Packing, Loading, Unloading, Full Service Moves

    Contact information

    467 S St Andrews St, Dothan, AL 36301

    www.BestRatesMovers.com

    Service hours

    Sunday:
    7:00 AM - 10:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM