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1 Guy And A Mouse Computer Repair

Computer Repair, Internet Service

About us

Computer repair, remote DVR setup, networking

Business highlights

14 years of trusted experience

Services we offer

Computer repair, spyware detection, virus removal, anti-virus consultation, protection, backup & data recovery, upgrades, hardware & software installations, e-mail troubleshooting & home networking.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

John S.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: The computer had some viruses and would not perform windows update functions. Virus removal was performed and virus protection was installed. |Window 10 had to be installed as windows 8.1 had become corrupt in performing update functions. |The computer is working as it did when it was purchased. Very happy with the service I received. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Billie P.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: restored 5 computers back to factory settings and even installed windows 8 along with free anti-virus and Adobe reader and flash player. He backed up all information from all the computers on my external hard drive. He unlocked my sons tablet and removed virus. He also provides 24 hour support for the services he performs for free via email, phone, or at his office. He did all the above in 2 days and was extremely professional while communicating in kindergarten computer lingo that even I could understand. I will only use him in the future for any computer issues. Aw some sauce!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Connie B.
04/2014
5.0
computer repair
  + -1 more
I took my computer in at 4 pm on Tuesday. Tom called Wednesday afternoon notifying me that my computer was ready. He removed viruses and tuned up the computer. I had never used this provider, yet he provided the best customer service. He told me I could call with any questions I might have for phone support. He gave me all the time I needed for questions, clearly explained the problem with my computer and corrected the problem. I will use this provider again and recommend him to everyone in need of computer support.
Description of Work: Tom performed the service I requested by tuning up my computer and erasing the viruses causing the problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Deanna M.
07/2013
5.0
computer repair, internet service
  + 0 more
Highly impressed with the service! He had the computer repaired in 24 hrs. Went above and beyond the repair and performed virus diagnostic and repair outside of what my regular virus protection provides. I will definitely bring all of my computer repairs to him!
Description of Work: Repaired internet connectivity. Removed imbedded virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ted H.
02/2012
5.0
computer repair
  + -1 more
Got a virus on one computer and a root glitch on another. Tom fixed them without losing all the data like most repair places have done
Description of Work: Tom really take the time to fix our computers the RIGHT way... without losing data.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

    Contact information

    2543 Ross Clark Cir Ste 6, Dothan, AL 36301

    www.1guyandamouse.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 12:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Internet Service

    FAQ

    1 Guy And A Mouse Computer Repair is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 12:00 PM

    Saturday: Closed

    1 Guy And A Mouse Computer Repair accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, 1 Guy And A Mouse Computer Repair offers free project estimates.
    Yes, 1 Guy And A Mouse Computer Repair offers eco-friendly accreditations.
    No, 1 Guy And A Mouse Computer Repair does not offer a senior discount.
    No, 1 Guy And A Mouse Computer Repair does not offer emergency services.
    Yes, 1 Guy And A Mouse Computer Repair offers warranties.
    1 Guy And A Mouse Computer Repair offers the following services: Computer repair, spyware detection, virus removal, anti-virus consultation, protection, backup & data recovery, upgrades, hardware & software installations, e-mail troubleshooting & home networking.

    Contact information

    2543 Ross Clark Cir Ste 6, Dothan, AL 36301

    www.1guyandamouse.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 12:00 PM
    Saturday:
    Closed