White Shovel Landscapes

"Thank you for your review [member name removed]. Look for our Mulch deal again next July, I hope to serve you again soon, it has been a pleasure."

"Thank you so much for your review, I hope that you are also happy with our extensive warranty and advice service. Please feel free to give us a call at any time, the team would love to hear from you Ms. [member name removed], you are truly a great customer."

"Thank you so much for your review. I am interested in how we could do better with our punctuality, and while the prices we put on our contracts are exact to the penny. I would like to inform you that we have some great deals going on for booking in August. Thank you for your interest in our company and for your input about how we can do better. We look forward to hearing from you."

"Thank you so much for your review. I am interested in how we can do better with our responsiveness. It has truly been an honor serving you, and we hope to hear from you soon. Thank you for your interest in our company."

"Thank you so much for your review, I hope that you get your pool installed to your expectation and budget. While our prices are exact to the penny I would like to inform you that we have some great discounts for projects being installed in August. Thank you for you interest in our company, the team looks forward to working with you."

"We thank you so much for your review, and I am glad the rough estimate fulfilled your expectations. Look for this deal next year around July it is a slow month in the company and a great time to take advantage of theses types of deals. I would love to hear from you about how we can do better with our professionalism. The team looks forward to working with you in the future. Thank you for your interest in our company."

"Thank you so much for your review, it has been an honor to serve you. All of our designers are thoroughly trained and monitored with detailed reports written for each appointment. We pride ourselves in being on the cutting edge of landscape design. The only Stock plants that we work with is having to do with stock that is available from local nurseries. We try our hardest not to order plants from outside North Alabama's growing zone as they do not adapt well with even a smaller change in climate, and it is one of the many reasons outside of quality that we are able to offer our record breaking 5 year warranty on our installed plants. Thank you for your interest in our company. I hope that you can forgive us for the misunderstanding. The team would be honored to serve you again."

"Thank you so much for your review, we look forward to hearing from you about how we could do better. While we are poised for growth and would love to add areas like food bearing plants to our research and designs unfortunately popular demand does not allow us to profitably extend into these types of designs because of the maintenance required to keep up these types of plants. However I am glad that our expertise was helpful as to what types of fruit bearing plants would do well in our growing zone. One major reason for not supplying these types of plants is our ability to provide a 5 year warranty on fruit bearing trees would not be profitable for you or the company. Thank you for your interest in our company, I hope that we can meet your expectations in the future. It has been an honor serving you."

"Thank you so much for your review, you are truly a wonderful client. This was such an incredible project to work on and we so enjoyed working with you in every aspect. I can't describe how excited the crew was to see the finished work, I always know that they enjoy their labor when they see the finished work and celebrate another job well done. The team looks forward to working with you again in the future. Have a great time in your new courtyard Ms. [member name remove]."

"Thank you so much for your review, it was an honor serving you, and the team is looking forward to tackling the next project you have for them. Thank you for your interest in our company."

"Thank you so much for your review, it was an honor serving you. The team is looking forward to tackling the next project you have for us. We thank you for your interest in our company."

"I guess if we had ever done work in Las Vegas we would be more then happy to correct whatever needed correcting... Probably should try calling the company and seeing if you landscape is covered under a warranty, instead of leaving a review."

"Somehow I feel the need to write a book. So let me tell you a story about a lady that loves plants. Upon arriving on site for the first time, and after a formal greeting, we proceeded to talk about the shrubs and plants that were in her current landscape. My first reaction seeing ginormous Arborvitae planted almost on her foundation, was that I recommend a full removal of current plants and trees. In my experience trees, that large, planted that close to the foundation isn't good. Also she had brick edging that was just as close to the trees as the house was, and the edging was 10 inches tall, and mortared into place. Upon further talking with her about removing them, I realized that these trees meant a lot to her. So against my better judgement we agreed to attempt to transplant them to the back yard. Since the trees were so close to the house, no heavy equipment could be used to remove them. And after 2-3 hours of 4 hardworking guys removing the soil around the trees and carefully cutting roots, we realized the roots were just to big, and we couldn't go out far enough to cut them, because of the edging and the house. So a phone call was placed over to this nice lady. Not easy to admit that we either take out the edging, or house, or trees! I asked her to take a close look at the roots we were about to cut, and make a decision on whether or not she thought the transplants would take. She reluctantly agreed that they needed to be taken out, and disposed of. I told her that we would need to bring a Mini Excavator in to grab them from the top and pull up on them while we cut the roots, to ensure no damage was done to her home, or edging. Then we began talking about what she wanted to plant, instead of the trees we were now removing. I told her that I could have someone at the nursery identify the exact tree that she had, walk her around and help her pick out new trees. I also told her to get the biggest ones they had, and I would give her the wholesale ticket to pay only. This allowed her to pick out larger trees. The total for these trees at wholesale price was 316 dollars. After she picked them out, we went to the nursery picked them up and installed them. The crew pulled off the job the first day in order to allow time for her to pick out new trees. The next morning she picked them out at 9:30, the crew arrived at 9:00 to remove and the trees were picked up and planted. The next thing was her trellis, unfortunately the material that she purchased, for installing the trellis, wasn't adequate to hold the trellis in place. So after a few suggestions she insisted that she pick out the wood that would be used. So she picked it out and purchased it, and because of the length of the wood, we sent a truck by Home Depot to pick it up for her. Then we installed the trellis on the 3rd day in the morning. This wonderful lady had a very difficult time letting those trees go, we did everything we could to save them, and we still could have moved them, had she wanted us to. I tell people often plants are living things, they struggle to survive and and thrive in good area's that meet their needs. I know this was tough for her, and I wish her the best. At least now her new trees will be able to grow unrestricted in their new home. :) From the White Shovel Team, thank you for your business, and your review."

"So great to hear from you thanks!!!"

"This review is very confusing! I want to just go ahead and address important issues. I think the first one on here is that our price being stated "outrageously high". Just like with any other service you are perfectly free to get other estimates if you like. White Shovel has never claimed to be the cheapest landscape company in town, we strive to offer the highest quality installation, and design services in North Alabama. However if you were to get several estimates on your project and design services we are confident that you would find our prices fairly priced, and very reasonable. As always, we wish to thank everyone for participating in the review process that Angie's list so wonderfully offers. This process helps us to improve our service and to be better for each new client that we service. :)"

"So nice to hear from y'all hope all is well, thanks :)"