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MaidPro of North Alabama

House Cleaning

About us

Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates. We have two convenient locations in Huntsville at 505 Jordan Lane and in Decatur at 217 Grant St.

Business highlights

18 years of trusted experience

Services we offer

At MaidPro, we customize our service to meet your needs and budget. We offer a full range of house cleaning services and use a 49-Point Checklist™ to ensure your home is cleaned correctly, every time, guaranteed. Kitchens, bathrooms, floors and dusting are our specialties. Beyond that, we focus on areas of your home selected by you.

Services we don't offer

exterior windows

Amenities

Free Estimates
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 56 reviews

Deborah W.
04/2019
5.0
house cleaning
  + -1 more
Quite well. We've had them come to our house for over a year now. They do all the things that are hard to keep done - mopping, bathrooms, vacuuming, etc. We are very glad to have them.
Description of Work: Twice monthly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray S.
01/2019
1.0
house cleaning
  + -1 more
MaidPro reps showed up but did not clean up the rug residue from the floors, did not clean or shine my floors. Some areas of the house they did not clean at all and the did not vacuum the carpet in one of the bed rooms.
Description of Work: NO. They provided a service but it was not done properly and they did not do all the things request when hired. Also they did an awful job cleaning and shining my floors. Reported the disappointment to the sales manager/scheduler. He sent someone else out and they still did not bring products to clean/shine floors.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$534

Sarah B.
08/2018
5.0
house cleaning
  + -1 more
They were prompt, friendly and extremely thorough. Will definitely hire them again!
Description of Work: Deep cleaning of a home that hadn't been lived in for well over a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LeRoy E.
07/2017
5.0
house cleaning
  + -1 more
All went well. When services ended I requested a return of my key. Got the envelope, but no key. Complained but got no response.
Description of Work: Light House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$90

Response from MaidPro of North Alabama
Hi Mr. [Member Name Removed]! Thank you for this feedback!! Also, as the owner of MaidPro Of North Alabama I want to apologize for the key incident. I am personally checking into this now, to see if I can get an answer as to why this happened. I will be sure someone from office staff gets in touch with you to get this settled up! Thanks again! Ashlee

JOHN T.
06/2017
5.0
house cleaning
  + -1 more
The Maid pro Girls are quick and do a good job Check behind them and if there is a problem they will send someone out to reclean.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
05/2017
5.0
house cleaning
  + -1 more
They did a good job. I get the same people, and that is what is important to me. Allison is the lead person on the team of two people, and she is pretty much with me every time. That is important to have the same person. At least one of the same people every time. That way they know what has to be done, and they are familiar with the house. They know what to do. I don't have to keep telling them what to do. They clean six rooms, counting the kitchen, and one and a half baths, plus laundry room. So that is seven rooms, plus an bath and a half. It takes about an hour and an hour and half, to two hours. That is why they send two people.
Description of Work: They cleaned the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Paul C.
05/2017
5.0
house cleaning
  + -1 more
Professionalism and they have a check list and follow it verbatim. They clean just what we want cleaned unless we tell them to do the whole house. They did what they said what they were going to do and used the check list and leave me a copy of the check list every time. They also give me a chance to give feed back every time thru an e-mail.
Description of Work: They cleaned our house for the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna S.
03/2017
4.0
house cleaning
  + -1 more
Over the 5 years that I've used this service, I have been very satisfied with the proficiency and quality of service of the MaidPro maids who have regularly cleaned our home. My only disappointment has been with the turnover of personnel. However, MaidPro has consistently worked with me in matching me with a maid that I like and with whom I am comfortable. As often as possible, they send her alone (per my request) to clean my home on my desired day and time of the week. MaidPro also is eager to receive my feedback and to act to correct any problems that I report.
Description of Work: I have the downstairs level of my house cleaned every 2 weeks. This is an essential service for us, since I am physically disabled, and my husband does not have time to do our regular housecleaning. This service includes vacuuming, dusting, straightening, sanitizing and cleaning toilets, sinks, and countertops, and washing the tile, linoleum, and wood floors after vacuuming them. There are other things on the checklist, like emptying all the trash baskets and the kitchen garbage can, too.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

morgan F.
03/2017
4.0
house cleaning
  + -1 more
The first time the housekeepers cleaned the oven, microwave, fridge, and the deep cleaned the house. Since the have changed scheduled around my schedule, and cleaned the house very well. They are prompt for the appointment.
Description of Work: Cleaned the microwave, oven, refrigerator, deep cleaned and regular cleaning of the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

randy D.
10/2016
5.0
house cleaning
  + -1 more
They were a bit late, but did a great job.
Description of Work: Thorough house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

Molly S.
05/2016
3.0
house cleaning
  + -1 more
I have had three visits from MaidPro. Before hiring them I was told I could expect to routinely have the same service provider or providers, and if that wasn't possible (of course life happens) they would let us know. Each visit has been different cleaners (they didn't let us know ahead of time). Two of the three times the cleaning was great, the other just okay. Cleaners have been professional. They were late to the most recent visit but didn't let me know- I had to call them and was told they'd be an hour late but it was actually over two. Because they had told me before the first visit and after the second (when I wanted to clarify that I had not misunderstood their policies) that they would communicate any changes in schedule or personnel, it's disappointing that they didn't.
Description of Work: Biweekly home cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$140

Response from MaidPro of North Alabama
[Member Name Removed], Please accept our apologies for the clear lack of customer service with your account! I am looking into this and assure you this will not continue. I will make sure a service provider is assigned to your account today. If you have someone specific that you want assigned please feel free to contact me via phone or email and I will do my best to accommodate you in whatever way we can. Your satisfaction is our NUMBER ONE priority! Thank you for giving us this feedback, and allowing us the opportunity to address these issues! Ashlee 256-585-6628

Melinda R.
02/2016
5.0
house cleaning
  + -1 more
Bryanna did her usual. Exception job, cleaning our home. Kate, after being trained by Bryanna will be great too. Kate did extremely well too. She listened, learned and asked Bryanna to evaluate her work.
Description of Work: House cleaning - weekly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

PHILIP D.
02/2016
5.0
house cleaning
  + -1 more
Tiffany did an excellent job. Was very organized. Was a true pleasure to have her present.
Description of Work: Cleaned, dusted entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

PHILIP D.
02/2016
5.0
house cleaning
  + -1 more
Tiffany & Emily: They did an excellent job in a timely and orderly manner. Pleasant to work with.
Description of Work: Clean and straighten up my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kenneth W.
01/2016
5.0
house cleaning
  + -1 more
On time, pleasant and efficient. Emily and Betty.
Description of Work: Made beds, cleaned bedrooms, mopped, vacuumed, dusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Sue M.
01/2016
5.0
house cleaning
  + -1 more
Great: On time, enjoyed their company.
Description of Work: Emily and Tiffany Nov 17,2015, cleaned entire note.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from MaidPro of North Alabama
Thank you so much for your review [Member Name Removed]! We always appreciate our customers feedback!! If there is ever anything at all we can do better please don't hesitate to give us a call or email! Thanks again!!!

Joyce A.
01/2016
5.0
house cleaning
  + -1 more
Michelle and Sam were on time, started immediately to work on my house. They help with extra jobs, due to my broken knee cap.
Description of Work: Cleaned my house, bathrooms, bedrooms, shutters, ceiling fans, vacuum, dusted and moped floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Response from MaidPro of North Alabama
Thank you so much mrs. [Member Name Removed]! We always love hearing from you!!! Please don't hesitate to let us know if there is anything at all we can do better!

Ryan L.
12/2015
5.0
house cleaning
  + -1 more
They cleaned my whole home. They were great! They worked quickly but did a perfect job! They are a great company and I recommend them.
Description of Work: Cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Melinda R.
12/2015
5.0
house cleaning
  + -1 more
The two ladies did a thorough job in a very short time.
Description of Work: Complete housecleaning service, with 2 Irish Setters!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

PATRICIA K.
07/2015
5.0
house cleaning
  + -1 more
The ladies arrived on time, worked efficiently and quietly at my home. Then we went up the street for them to clean my daughter's house. Again, they were efficient and fast. They cleaned our kitchen appliances inside and out and now they sparkle like new!! I was very impressed. I didn't notice any thing that I was not pleased with.
Description of Work: This housekeeping service sent two very personable young ladies to clean two houses from top to bottom. Each house is three bedroom, two bath, kitchen, living room, dining room. They asked for my expectations and then went to work quietly and efficiently. I would highly recommend this service to anyone who asks, without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from MaidPro of North Alabama
Thank you so much [Member Name Removed] for your great review!!!! We appreciate your entrusting us into your home, and allowing us the opportunity to gain your business!!! If there is anything else that we can do to keep you satisfied please do not hesitate to contact our office!!! Ashlee

Tereisa B.
12/2014
5.0
house cleaning
  + -1 more
I used them two to three times.
Description of Work: It was MaidPro. They do a checklist on everything in your house. They did floor dusting, made the badge, screened the bathroom, kitchen and basically everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from MaidPro of North Alabama
Thank you so much [member name removed] for your sweet review!! Please let us know if there is ever anything we can do to make your experience with us better!!! We appreciate your business! Your MaidPro Team:)

Shannon H.
07/2013
5.0
house cleaning
  + -1 more
I thought they were wonderful and very professional. They brought all their own supplies. They gave me a check list of what they did.
Description of Work: They did a house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tereisa B.
04/2013
5.0
house cleaning
  + -1 more
I like that they allow for different needs and not job /one price fits all. I will keep using them, and hope you will too.
Description of Work: this company has cleaned 3x's for me so far. I tell them what I need them to clean and what I don't want them to clean because you can choose what jobs you want them to do and opt out of other services. they adjust the price to those jobs and have been a very good deal lately. the work about 2hrs. each time. dusting, floors, bathroom, and mirrors, beds, my favorite is the celling fans.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN M.
06/2012
1.0
house cleaning
  + -1 more
Terrible Experience! I am very disappointed with how unprofessional this company is. I chose a larger chain because I thought I would find more consistency. That is certainly not what I found. I requested that the same person clean my house each week, and for three months there was someone new in my house each week and most of the time my house was not cleaned to my standards. I tried to be very patient and tolerant with the situation because I wanted to make sure my kitchen was repaired and the water damage restoration company received payment. I didn't want to create a hostile relationship because I knew that I would be held responsible for the bill if she did not pay. Terrible Terrible business practices!! Very dishonest people!
Description of Work: DISASTER!!After about a month of using their services with no significant issues they sent someone to my house who put Dawn dish washing liquid in my DISHWASHER!! I cam home to a huge mess of water and bubbles in my kitchen. Eventually, that evening I reached the owner who assured me that everything would be taken care of. A local water damage restoration company came out and pulled the bottom of my cabinets apart, put in some equipment and after a few days everything was dry. All that was left was to have a contractor come out to repair my cabinets and for the water damage restoration company to receive payment for their services. Now, here we are more than two months after the incident occurred and my kitchen cabinets are still torn apart and the water restoration company is calling me to inform me that if she does not pay them then I will be held responsible for the charges. I have scheduled appointments with the staff to bring the contractor to do the job and they never showed up or bothered to call. I have also requested that my house key be returned and that has not happened. I suppose I will have to have all of my locks changed now. When I call the office or send emails, I get no reply. I suspect that they have now blocked my telephone numbers from calling the office because it never even rings when I call, no "disconnected" message, and no voice mail - nothing. I have called the owner's cell phone and she never answers and never returns my call after leaving several messages.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Response from MaidPro of North Alabama
This unfortunate incident did happen with one of our service providers. However, I think the the information surrounding this needs to be more accurate on this entire situation. The service provider that was at this customer's home could not find any dishwashing soap, therefore she did put Dawn in the dishwasher. This is NOT something that has ever happened in the past, nor has it happened since then. Unfortunately, the particular service provider was not aware of the damages that it could cause, and felt horrible when finding out. This client called the evening that she came home to her kitchen with suds on her floor. A 24hr company was called and was at her home as quick as they could be there to begin the drying process. After the drying process was complete a contractor was sent out, and the only repairs that were needed to be made was one small baseboard under the sink and dishwasher. All the cabinets, floors and the remainder of the kitchen was left unharmed. She insisted that we use the same building contractor that built her home. Without any hesitations, we tried several times to contact that specific contractor with no luck. All the while, we let her know we were having trouble contacting the company that she requested. After a couple weeks past, she aggreed to allow one of the contractors that we have dealt with in the past do the repair. We continued to clean for her during this time, she was always very pleased and never seemed a bit irritated towards the time that it was taking the contractor to set up the appointment. It was very dificult to get the appointment due to her strict demands of it being after 5pm on a specific day. It was 3 weeks after the initial incident when the repair was made. At that time, the Office Manager met the contractor there with the key to her home. She was very nice, and did ask for her key back. It was returned to her by the office manager the day the repairs were made. I am very disappointed to see this review, as she seemed to be completely satisfied with the repairs, and the cleanings services that was provided after the incident.

Sabrina K.
02/2012
4.0
house cleaning
  + -1 more
It went well overall. They were professional and courteous. They did a great job, however they were a bit too expensive for me.
Description of Work: I last used Reddy Maids LLC in June of 2011.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160
    • 1(current)
    • 2
    • 3

Contact information

217 Grant St SE, Decatur, AL 35601

www.maidpro.com/northalabama

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

MaidPro of North Alabama is currently rated 4.6 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

MaidPro of North Alabama accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MaidPro of North Alabama offers free project estimates.
No, MaidPro of North Alabama does not offer eco-friendly accreditations.
No, MaidPro of North Alabama does not offer a senior discount.
No, MaidPro of North Alabama does not offer emergency services.
No, MaidPro of North Alabama does not offer warranties.
MaidPro of North Alabama offers the following services: At MaidPro, we customize our service to meet your needs and budget. We offer a full range of house cleaning services and use a 49-Point Checklist™ to ensure your home is cleaned correctly, every time, guaranteed. Kitchens, bathrooms, floors and dusting are our specialties. Beyond that, we focus on areas of your home selected by you.
exterior windows

Contact information

217 Grant St SE, Decatur, AL 35601

www.maidpro.com/northalabama

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM