Jackson Plumbing, Heating and Cooling

septic tank company, generator service, heating & cooling contractor,

About us

Does your home service company solve your plumbing, heating and cooling problems? At Jackson Plumbing, Heating & Cooling your complete satisfaction with both our service and technicians is 100% guaranteed. Our expertly trained and experienced technicians are ready to exceed your expectations. From our friendly and courteous office staff to our qualified technicians you are assured of fast, friendly and reliable service. We are large enough to handle your needs but small enough to know you. Simply put, when you choose Jackson Plumbing, Heating & Cooling for all your plumbing or heating and cooling problems, you can't lose. Fast service today!

Business highlights

38 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6193 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 151-175 of 193 reviews

Matt H.
08/2014
4.5
They didn't just send out 1 guy but they had 2 come out with everything they needed on the truck. So when they finished up they were completely done and I was completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$757

Gonzalo D.
05/2014
2.0
They had to dig from my house to the city drain. The left the ground uneven. They never told me about this condition after they were finished. The ground is uneven yet. We have to be careful when we are walking in the yard. The Company owner, came by here and he did not resolved the issue. Gonzalo D.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
1.0

$7,995

Holly R.
05/2014
5.0
They were very professional from our initial interview until the job was done. They did a great job repairing our washer drain line and even asked about saving our bushes where they had to dig. It only took them 2 days, and would have taken them 1 but they had to wait on the health department.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie R.
02/2014
5.0
They were absolutely wonderful Professional, very competent, and helpful in this broken pipe from very low temps we had. I would not hesitate to contact the again. Tanks for "hooking us up"!! Bonnie R.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert (Bob) R.
08/2012
N/A
Direct response by phone following ServiceMagic contact was rapid, professional, and included a quote for the specified work required. This was followed by a rapidly scheduled and on-time arrival of a plumber Justin who was extremely diligent, hard working, and performed high-quality agreed upon work, and in addition then worked to resolve two other plumbing issues at our residence, one being discovered during initial effort and the other being presented to him for consideration. We are quite pleased and relieved with the good resolution of our plumbing problems, and would highly recommend this service to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cherokee R.
07/2012
N/A
Very professional plumbing company. Was on time and very excellent service. There were no surprises or hidden fees. Very good plumbing company. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Matt C.
04/2012
N/A
On time, professional, quality work that will last for many years.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jeff A.
03/2012
N/A
Very courteous service and prompt reply to service call.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Shemeika N.
03/2012
N/A
It was excellent, prompt and always courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

clifton r.
02/2012
N/A
Quick, efficent and pricy

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Dennis H.
02/2012
N/A
Very professional job! I would definitely use them again and recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Galen H.
02/2012
N/A
Great service. Very polite and experienced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill P.
01/2012
N/A
Justin was a pro he knew his job and did it well. I own my own Body Shop wish I could find employees with such pride and knowledge of thier work. Benjamin Franklin Plumbing completed 2 big jobs in a timely manor and Did Not Leave A Mess Thanks again Guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick R.
11/2011
N/A
Very knowlegeable and dedicated professional performed our service. I would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry P.
10/2011
N/A
The workmanship and professionalism were top notch and earns a top rating. They are very pricey and I originally balked at the pricing. Once they explained what their price included I agreed to have the work done. I am very satisfied with the end result but again, very pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jimmie B.
09/2011
N/A
These guys are real pros. Andy and his crew installed a Rinnai tankless water heater for us. I was impressed by their work. Every task was professionally completed. We no longer have a 75 gal accident waiting to happen in the center of our home!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew H.
09/2011
N/A
Benjamin Franklin plumbing told me he would show up at 11 at 11 I got a phone call that he was going to be three minutes late and that was the truth. He showed up on time gave me a price up front. Let me know what they were going to do before project started so there were no hidden fees. They were great, timely and courteous. I would highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim C.
08/2011
N/A
Benjamin Franklin was excellent. They responded immediately, came out and had the work done right away. I couldn't be happier with the service and wouldn't hesitate to work with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

WILLIE H.
07/2011
N/A
I was very satisfied with the work performed. Service advisor pointed out additional item I should have considered regarding this job. I was impressed with that. I would highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy C.
07/2011
N/A
They gave us a price before they started�I was very glad we were not paying by the hour�it turned out to be a much more complicated job than any of us anticipated and they stuck by their stated price and solved the problem!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dorothy D.
06/2011
N/A
Dean Plumbing set a time to come and make an estimate, but never showed up. Benjamin Franklin was expensive, but they showed up on time and did an excellant job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4504 US Highway 31 South, Decatur, AL 35603

https://jacksonplumbingheatingandcooling.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
MPG-1131
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
generator service,
heating & cooling contractor,
sewer cleaning company,
home remodeling contractor,
electrician,
water softener installer,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 12:00 PM

Sunday: Closed

Jackson Plumbing, Heating and Cooling accepts the following forms of payment: CreditCard
No, Jackson Plumbing, Heating and Cooling does not offer free project estimates.
No, Jackson Plumbing, Heating and Cooling does not offer eco-friendly accreditations.
No, Jackson Plumbing, Heating and Cooling does not offer a senior discount.
No, Jackson Plumbing, Heating and Cooling does not offer emergency services.
Yes, Jackson Plumbing, Heating and Cooling offers warranties.

Contact information

4504 US Highway 31 South, Decatur, AL 35603

https://jacksonplumbingheatingandcooling.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM
Sunday:
Closed