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Higdon Service Inc

Heating and Air Conditioning, Fountains

About us

Additional email - info@higdonservice.com. Additional fax - (256) 351-8513.

Business highlights

32 years of trusted experience

Services we offer

Residential and commercial heating & air conditioning.

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-2 of 2 reviews

Linda W.
07/2020
2.0
heating & air conditioning/hvac, fountains
  + 0 more
Tune up went fine once they finally arrived to do the work. We received and accepted the quote w/in a week. Then the wait began. Quote was received in May. I called the office twice to see when work could begin. Each time I called I was told they were busy with higher priority customers who had no air conditioning at all. After the third phone call and being told the same thing (NOTE: Since the duct work in my home had been destroyed by animals getting into the crawl space, I basically have no air conditioning either.) I decided I couldn't count on this company. It is now almost August and they still haven't called to set up a time to install the duct work.
Description of Work: AC Tune up and quote for replacing all duct work.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,500

Response from Higdon Service Inc
[Member Name Removed], we do sincerely apologize for the miss communication. We were never under the impression that you were without air conditioning during these hot summer months. If we would have known that your family was without we would have put you at the top of our list. Thank you for giving us the opportunity to serve your family.

ca T.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
They came within the hour of calling them. Kyle and the sweet young man came to assess my AC. they gave me solutions and they handled themselves in a very courteous, professional and yet, friendly way. I would definitely hire them for any job.
Description of Work: AC repair/ duct

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    912 4 th Ave SE, Decatur, AL 35601

    http://www.higdonservice.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Fountains

    FAQ

    Higdon Service Inc is currently rated 4.5 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Higdon Service Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Higdon Service Inc offers free project estimates.
    Yes, Higdon Service Inc offers eco-friendly accreditations.
    No, Higdon Service Inc does not offer a senior discount.
    No, Higdon Service Inc does not offer emergency services.
    No, Higdon Service Inc does not offer warranties.
    Higdon Service Inc offers the following services: Residential and commercial heating & air conditioning.

    Contact information

    912 4 th Ave SE, Decatur, AL 35601

    http://www.higdonservice.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM