Description of Work: I called them earlier this week and they were supposed to show up today and still haven't showed up at 1 pm. I called them and they haven't called back.
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas K.
01/2015
5.0
roofing
+ -1 more
unknown
Description of Work: Burnett roofing replaced my entire roof. From the first meeting when the owner, Michael Burnett, inspected my old roof to the final clean-up it was a completely positive experience. Michael is second generation, son of the owner. Customer service is at the top of Burnett Roofing's priority list. Michael returns phone calls and answers texts quickly, even when issues with my insurance company caused additional overhead. The crew is very hard working, one night staying past dark to ensure all material was cleaned up and organized for the next day. The workmanship is excellent, proven by at least 3 strong thunderstorms since the new roof was installed with absolutely no isssues. Michael Burnett stayed involved throughout the entire process and asked multiple times if I was satisfied with the progress. I highly recommend Burnett Roofing they are the type of major contractor you hope for when you are spending $20,000 on a new roof!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
David W.
09/2014
1.0
roofing
+ -1 more
Wasted my time multiple times.
Description of Work: Called Steven Burnett and scheduled an appt for quote. I took off work, he never showed up and did not call. I emailed and he said there was family emergency, OK so I rescheduled. Took off work and met for a quote for roof repair. Steve's interest seemed to be in not repair but installing a new roof. After inspection I never heard back on quote. Very unprofessional.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JIM B.
07/2014
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Mel B.
03/2014
4.0
roofing
+ -1 more
Quoted provided within a reasonable amount of time. However quote too high according to insurance co.
Description of Work: Provided a quote
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
lori P.
03/2014
5.0
decks, roofing
+ 0 more
They were fantastic. He had a great price, he came by when he said he is going to come by. They were friendly when they were here. The work was wonderful.
Description of Work: Burnett Roofing & Construction LLC installed a whole new roof and replaced the decking too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Karen B.
12/2013
5.0
roofing
+ -1 more
This company is extremely reliable and very professional. They completed the job on time and ensured all materials and debris were removed from the property. Mr Burnett took the time from his busy schedule to be at the house when the insurance agent and roofing inspector arrived. The inspector for the insurance company claimed there was no hail damage to the roof, even thought there was obvious damage that caused leaking in different areas of the house. Mr Burnett fought for us and the insurance company ended up paying claim. The new roof looks fantastic and no more leaks! I would definitely recommend Burnett Roofing to anyone seeking a reputable company that cares about their work as well as the customer.
Description of Work: Installed new shingles to roof, removed ventilation fans with more efficient ridge vents. Assisted with installation of gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Kenneth S.
08/2013
1.0
roofing, siding
+ 0 more
When I called about an estimate, the lady who answered was annoyed with my questions about siding repair but I did receive a callback from Steve the next business day. I gave him all information about the job so he could email an estimate but he never got back with me.
Description of Work: Siding repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
Julian P.
04/2013
5.0
roofing
+ -1 more
Replaced a roof that had received major hail damage and had sprung several leaks. Worked with insurance carrier to ensure claim was promptly handled. Roofing work was done in a professional manner. Clean-up was complete. Excellent workmanship.
Description of Work: Replaced roof, worked with insurance company on claim, cleaned up after work was complete
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
john S.
06/2011
5.0
roofing
+ -1 more
Very Helpful! I am gettig them to do my Roof now!
Description of Work: Complete remodel in kitchen and bathrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$40,000
john S.
05/2011
5.0
home builders, roofing
+ 0 more
I had tornado damage and was having trouble getting my insurance adjuster to honor their commitment to get my property back to prestorm condition. I called this company and once I signed a contract, I never had to lift a finger with the exception of a few choices they needed to confirm. It went very smoothly and they really seemed to care about my experience and kept the stress off of my back. I love my new roof and the interior work was top notch!
Description of Work: Roof, framing, new walls and flooring and cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Michael H.
02/2011
5.0
gutter repair
+ -1 more
The guy was really nice and he did a really good job. It was a really good price.
Description of Work: Burnett Construction did my gutters in April.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Edwin C.
03/2009
5.0
roofing
+ -1 more
After my insurance company approved a reroof and home repairs due to hurricane Ike I had various companies estimate the roof. After three estimates I asked Burnett Construction to take a look. Dan Stauffenberg, the operations director/sales person came over to inspect the roof and determined that much more work was necessary than itemized by the insurance company. Burnett Construction also does remodeling work. Dan inspected the interior of the house and again identified more damage than was listed by the insurance company. After reviewing Dan?s estimate the insurance company decided to reinspect the house. Dan agreed on a day?s notice to meet with the adjusters at my house even though I had not yet committed. In all Dan convinced the insurance company to more than double the amount they were going to cover under the claim. Dan and David Burnett (the owner) oversaw every step of the job. For the roof they utilized 30# felt, removed an underlying cedar shake layer, redecked the whole roof, and installed 30 year architectural shingles (6 nails per shingle, manually nailed) and ridge vents for $17,700. Even though the price was 20% higher than others, Dan and Dave?s professionalism, their focus on getting things done right and their willingness to do extra work convinced me to go with them. To top it off Dan replaced the 20 year shingles with the 30 year ones even though the insurance settlement did not require it! Part of the interior work involved replacing a 12? wide by 6?8? high sliding patio door. Again Dan showed a high degree of involvement, dedicating quite a bit of effort to the point of directly calling manufacturing companies until locating a higher quality vinyl sliding door than available at the hardware or window/door companies in Houston for the price allowed in the insurance settlement. In all, the remodeling involved sheetrock work on two rooms, replacing two doors, the patio sliding door , the siding on the patio side and the tiles in the kitchen ceiling + painting for $6,500. They ended up also doing work that was not included at no charge such as replacing a lock on an existing door, utilizing cedar rather than pine and replacing studs on the patio side to make the siding look even better. Throughout the whole process Dan would explain in detail the work being done, kept me notified as to exactly when they would be performing the work and would always be there whenever he said he would be. Because my experience was nothing but positive I highly recommend Dan and Burnett construction for roofing or remodeling repair. They are headquartered in Alabama but are currently looking into establishing a permanent branch in the Houston area.
Description of Work: They replaced the roof. For the work they utilized 30# felt, removed an underlying cedar shake layer, redecked the whole roof, and replaced the old 20 year shingles with 30 year architectural shingles (6 nails per shingle, manually nailed) and ridge vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,700
Edwin C.
03/2009
5.0
remodeling
+ -1 more
After my insurance company approved a reroof and home repairs due to hurricane Ike I had various companies estimate the roof. After three estimates I asked Burnett Construction to take a look. Dan Stauffenberg, the operations director/sales person came over to inspect the roof and determined that much more work was necessary than itemized by the insurance company. Burnett Construction also does remodeling work. Dan inspected the interior of the house and again identified more damage than was listed by the insurance company. After reviewing Dan?s estimate the insurance company decided to reinspect the house. Dan agreed on a day?s notice to meet with the adjusters at my house even though I had not yet committed. In all Dan convinced the insurance company to more than double the amount they were going to cover under the claim. Dan and David Burnett (the owner) oversaw every step of the job. For the roof they utilized 30# felt, removed an underlying cedar shake layer, redecked the whole roof, and installed 30 year architectural shingles (6 nails per shingle, manually nailed) and ridge vents for $17,700. Even though the price was 20% higher than others, Dan and Dave?s professionalism, their focus on getting things done right and their willingness to do extra work convinced me to go with them. Part of the interior work involved replacing a 12? wide by 6?8? high sliding patio door. Again Dan showed a high degree of involvement, dedicating quite a bit of effort to the point of directly calling manufacturing companies until locating a higher quality vinyl sliding door than available at the hardware or window/door companies in Houston for the price allowed in the insurance settlement. In all, the remodeling involved sheetrock work on two rooms, replacing two doors, the patio sliding door , the siding on the patio side and the tiles in the kitchen ceiling + painting for $6,500. They ended up also doing work that was not included at no charge such as replacing a lock on an existing door, utilizing cedar rather than pine and replacing studs on the patio side to make the siding look even better. Throughout the whole process Dan would explain in detail the work being done, kept me notified as to exactly when they would be performing the work and would always be there whenever he said he would be. Because my experience was nothing but positive I highly recommend Dan and Burnett construction for roofing or remodeling repair. They are headquartered in Alabama but are currently looking into establishing a permanent branch in the Houston area.
Description of Work: The work involved sheetrock repair on two rooms, replacing two metal doors, replacing a 12' wide + 6'8" high glass sliding door, replacing the siding on the patio side and replacing the tiles in the kitchen ceiling + painting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Homebuilders,
Siding,
General Remodeling,
Gutters,
Decks and Porches,
Roof Cleaning,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Fencing,
Unfinished Carpentry
FAQ
Burnett Roofing & Construction LLC is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 5:00 AM
Monday: 6:30 AM - 5:30 PM
Tuesday: 6:30 AM - 5:30 PM
Wednesday: 6:30 AM - 5:30 PM
Thursday: 6:30 AM - 5:30 PM
Friday: 6:30 AM - 5:30 PM
Saturday: 8:00 AM - 5:00 AM
Burnett Roofing & Construction LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Burnett Roofing & Construction LLC offers free project estimates.
Yes, Burnett Roofing & Construction LLC offers eco-friendly accreditations.
No, Burnett Roofing & Construction LLC does not offer a senior discount.
Yes, Burnett Roofing & Construction LLC offers emergency services.
Yes, Burnett Roofing & Construction LLC offers warranties.
Burnett Roofing & Construction LLC offers the following services: Shingled roofs, metal roofs, EPDM and TPO certified installer, siding,painting, framing