AMERICAN STEEMER

Perfectly. Two gentlement showed up on time and ready to work. They took their time and did a great job, pointing out any places that had stains that could not be removed. They moved furniture as needed, protected my furniture from moisture with plastic under the legs, tied back my curtains, and were very professional in every manner. I have never been more satisfied with a carpet cleaning company.

Great response. Great service. Would recommend.

the stretching was acceptable, but the cleaning was unsatisfactory. We received a 50% refund.

Called on a Saturday, planning to leave a message but to my delight, the phone was answered by the owner, Joe. Set up a date for cleaning. Joe and his associate, Alex arrived right on time. Both very pleasant and professional. Joe looked at our basement carpet (20 yrs. of 4 active kids followed by messy teens) and said that he could get it significantly cleaner so the cleaning commenced! They were very careful and considerate with their work and when the carpet was done, it looked BRAND NEW. I'm not exaggerating in the least. There was a huge stain from a king-sized bottle of dishwashing liquid that had been dropped sometime in the last 8 yrs...we were afraid to clean it ourselves b/c of the sudsing factor.....and the stain had become like a piece of furniture since it was so big and was there for so long....COMPLETELY GONE! My husband and I took one look and our jaws hit the floor....we just could not believe it! Every time we go down there, we do a double take b/c its like there is something missing. Yes, something really gross and embarrassing is missing and it looks/feels amazing! Once the carpets were beautiful, Joe and Alex cleaned a straw-colored fabric couch and the two matching oversized chairs. My family must think these pieces are in the dining room, if you get the picture. The arms are flat on the top so they are "perfect" for balancing a plate or glass. Multiple stains and just dingy looking. We have two Welsh Corgis that shed like a mother and a white cat who sheds almost as badly. The animals like to lay next to/lean on the couch and chairs so there were dark areas from that as well. My husband was ready to get a new set of furniture because we figured there was no way to save this set. WRONG. Stains? Gone. Dark patches? Gone. Even if we had only had the arms cleaned, I would be happy! Having all three pieces look 90% better is hard to believe. However, Family is very sad since that room is now a food/drink free zone. Joe said they would do a good job but they did an AMAZING JOB! Every aspect of the experience was top notch. We were so impressed that we had them come back a few days ago and pick up two large area rugs for cleaning. Neither has ever been cleaned and even though we vacuum them regularly, they still smell like our animals. I am 100% confident that American Steemer will bring them back looking and smelling fantastic. Next we will schedule having our kids bedroom carpets cleaned. The price that we paid was very fair for the amount of time and effort that Joe and Alex put in on our job. They made sure that all of our concerns were addressed. They were very thorough and took the time to do the job right. In my experience, companies like American Steemer are a rarity. Great work, fair price and true to their word. I will certainly be recommending them to everyone I know.

It took them two-and-a-half hours to get the carpets cleaned. I think they're trustworthy, reliable and they do a good job. I think their price was okay.

Got rid of spots. Great job. Only $79 with coupon. Excellent service

The owner arrived with a helper at the agreed-upon time. They were polite and deferential at all times and accommodated our requests to cover our hardwood flooring so that no hoses would drag on it and scratch it. We were impressed with the professionalism of this outfit. Uniforms, truck, and business supplies such as business cards and invoices were all professionally done. We feel we received a terrific service for the money. That said, there was a 'special' going on at the time and we may not be able to get the same service for that price next time. These men handled themselves in a friendly and cordial manner. Note, however, that this company employs several men and you may or may not get the same individuals that we did. The owner always tends to be the better of the bunch.

This was the second time I used American Steemer, and once again the service was exceptional. They were punctual, courteous, and professional. My carpet was well worn and severely stained (pet stains) but American Steemer did a great job of getting the stains out and restoring the look of my carpet. I would definitely use them again.

It was very good. I would say they came when they said they were going to . They were very conscientious.

The experience was very good. They were punctual, careful when bringing the hose in. WE had to remove anything that would fall such as lamps on table, but they moved the big furniture. They did a really thorough job and we were really impressed with how well they did on the bathroom tile. They were very efficient and good people to work with.

They were very professional. They arrived precisely on time, steam cleaned the carpets really well and fast, and their prices were very reasonable compared to other quotes I got. The carpets looked amazing. I'll use them in the future and highly recommend them.

They did a good job, but the carpet wasn't very soft after they got done.

They were very professional, polite and punctual. They did an excellent job!

I was worried I would have to replace the carpet, but they did such a great job, it looked almost new. The carpet was over 10 years old .

They're really good people. Their prices are extremely fair. They showed up when they said they would show up. They did a very thorough job and everything looks almost brand new. They were very nice, very cooperative people. They did what they said they were going to do and did a great job, and we would definitely use them again.

I called to make an appointment and promptly got an appointment for the following week. The crew arrived on time and efficiently completed the job.

I have used three other carpet cleaning services in the past five years. None of them had meet my standards. I signed up to angies list bc I wanted the job done right. I spent time reading reviews. Seemed they had the best overall positive experience. When I called they returned my call within five minutes. Man on phone was very polite. He gave me an estimate that seemed fair. They showed up on time and called me one hour before services rendered. When they showed up. I felt comfortable with them being in my home. Both where extremely polite and very informing. When they finished. I couldn't believe that my carpet looked new. I have three dogs and a toddler. The carpet I thought was ruined. I was so wrong. I highly recommend there services and will have them come back in six months. My wife was so shocked and pleased with the results. We gave them a tip,thats rare...

We contacted American Steemer because of their reviews. They gave us an immediate quote over the phone after asking pertinent questions and an appointment was set. The gentlemen that came out to do the work reviewed the problem areas with us before beginning the cleaning process. They explained the recurring stain problem and offered a permanent solution. They were knowledgeable, efficient, and the carpet came out beautiful! We have used two different companies prior to this company, but we will continue using American Steemer now and when we have the new flooring put in as well. They did a fantastic job!

I found this company on Angie's List. They had great reviews and I called for an estimate. The price sounded great so I scheduled an appointment. They arrived promptly and did a fantastic job. I originally had them come clean the carpets just to get the smell and dirt out long enough for me to save to have them removed (they are the only rooms left in the house with carpeting) but now they are so clean I'm moving the carpet replacement further down my to-do list. I am very happy with the results.

We had our carpets cleaned by American Steemer just before Christmas last year. I thought they did good work, and I liked them. They were prompt and efficient, and I would definitely use them again in the future.

Carpeting throughout our home was thoroughly cleaned and we have pets which almost ruin the carpet. But after they clean it, it looks almost new!

Great responsiveness, arrived on time (which I'm finding is a BIG problem with service companies). Called on appointment day to confirm time and called 1 hour before to notify me that they were running a little behind. Very professional and did an outstanding job! Will highly recommend to anyone and will use anytime I need carpet cleaning service in the future.

I have several pets and a toddler who place a lot of wear on the carpets in my house. In the past, I have used home steam cleaners (Bissell) and carpet machine rentals (Rug Doctor), but those were ineffective at achieving a “deep down” cleaning. I knew that professional services would be the only solution, short of new carpet entirely, that would make the difference I was looking for. I knew of a couple local steam cleaning services that could do the job, but I had recently received a flyer in the mail promoting some discounts on cleaning services by American Steemer. I was curious to learn their soonest availability for the work I had, so I called them up, mentioned the flyer, and described the areas that needed cleaning. To my surprise, they had an opening the same day, which was just a couple of hours from when I called! I went ahead and scheduled that appointment. They called me a few minutes before arriving at my house, to let me know they were close by. I appreciated the heads up because it gave me enough time to situate my dogs. Once on location, I invited Joe and Caleb in for a walkthrough and pointed out the areas that needed the most attention. Once we were in agreement for what was to be done, Joe and Caleb got right on it. The ideal location for the van to be was up closer to the house, which allowed for fewer pipe extensions needed to reach the back corners of the house. That spot was in the middle of my front yard, but instead of just driving up to it, they sought for my permission to drive on the yard so they could set up there. I wouldn’t have cared if they did just pull up to where they needed to be, but it exemplifies their character of respecting other people belongings. Once the gear was assembled and ready to go, they pretreated the heavily soiled areas, allowing a breakdown agent to assist the steam cleaner’s hot water extraction process. The cleaning team’s strategy was to work the rooms in the back of the house first and finish with the main living room. They never back tracked a previously cleaned room. It make sense to do it that way, but I’m sure If I was doing it myself, I would have had to make several passes back over the same area I just cleaned, and would have finished in a corner! They worked highly efficient resulting in getting the carpets to look better than the day I moved into the house! I was so happy the carpets turned out so nicely. The coupon I had from the flyer was good for two rooms and a hall way. They did three small rooms and my living room for the same deal. I feel I got an exceptional value for the work they did. I am sure to call them again in the future. I paid with my debit card! That was a really cool thing. Joe had a mobile credit card reader that processed the transaction right there in the living room! That was a huge convenience for me, because I never carry cash and couldn’t even tell you where my check book is, if I still have one. When my wife returned home, she too was ecstatic at the results American Steemers got for us, not to mention the clean air smell the deodorizing service produced! I will definitely call Joe at American Steemer again for all of my cleaning needs, and give recommendation to all my friends and family. I hope you all reading this, if you are looking to hire professional services for you cleaning projects, call Joe Colley at American Steemers. He and his staff are courteous, punctual, and dedicated to take your project to completion all while being competitively priced and within the time estimates agreed upon.

Have apartment grade (cheap) carpet that hadn't been cleaned for a year. They made an appointment that fit my wishes and schedule, arrived on time and called before coming, and did a thorough job. The carpets looked better than they did when I moved in three years ago. The two operators walked through with me first, I pointed out what didn't need to be moved, they asked a few (appropriate and relevant) questions and went to work, pretreated heavy traffic areas and a few stains, left heavy furniture up on blocks, lighter things on paper protectors, and the carpet was completely dry in less than 24 hours despite 65% humidity. They were very professional, respected my belongings, and left the carpet clean and fresh smelling. I think it is an owner/operator company, the lead gentleman seemed to have a lot of pride in what he did and how he did it. I'll recommend them to friends and use them again.

They did a great job, were punctual and did a few extra things at no extra charge. The house smelled nice when they were done and the carpets look nice.