Hunter Security Inc

After multiple calls and even an email requesting service, my business was completely ignored by this company. If you’re overwhelmed with work, just have the courtesy to say so rather than not returning calls or blaming the delay on a handwritten and duplicate service ticket. And then they never even showed up on top of it all after two weeks.

I've been using them for almost three years. I'm very happy with their services. Every time the alarm goes off I get a call. They kept my system on a weekly basis. If it's not doing the connection; they do the test and contact me. I'm really pleased with the installation.

I felt the work that was planned and the equipment to be provided (which I now own) was worth the price so I signed the agreement for installation to take place the following week. The monthly monitoring is reasonably prices and if you pay a year in advance you get a month free. I was a little disappointed with the installer. I felt he tried to talk me out of hard-wiring the home in exchange for installing wireless equipment, which I would have to replace batteries on each year. I insisted on the hard-wiring (which takes longer) and he proceeded to make the installation without complaint. He had trouble hard-wiring one window so a wireless device was installed after discussing it with me. He cleaned up any mess he made and patched up gaps in the holes with calk, when asked. I've had a little trouble with the keypads not activating/deactivating when I enter my code. I called and they sent a service person out to replace a keypad, but I had to take time off work to get the work done, and then he didn't have a new one in his truck and had to wait for someone to bring him one. Overall I'm happy with the monthly monitoring but disappointed in the installation experience.

Hunter Security Inc was great. The installer's name was Ted and he was absolutely wonderful. We liked his recommendations and the economical advice the he gave us in purchasing the cameras.