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Allen's Services Inc

Plumbing, Electrical, Appliance Repair,

About us

Family owned & operated.

Business highlights

51 years of trusted experience

Services we offer

Air conditioning & heating, electrical, plumbing, gas & appliance repair.


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-22 of 22 reviews

Pam M.
05/2017
4.0
electrician
  + -1 more
Can out to assess issue - found it to be bad fixture. I went and bought replacement fixture and they came back out to put up. My home warranty company requires a licensed professional. Sadly, this job probably only required a handyman's service.
Description of Work: Bad electrical light fixture on front porch.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

OSCAR B.
04/2017
4.0
appliance repair, plumbing
  + 0 more
None of your contractors could do the work. Did not hire any of them total of I beleive 5.
Description of Work: Repair hot water leak .

Rating CategoryRating out of 5
punctuality
5.0


Leila H.
09/2016
5.0
plumbing
  + -1 more
Everything went well. The gentleman was able to complete the work in less than 1/2 hour.
Description of Work: Replaced kitchen faucet sprayer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Claire B.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek N.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed and replaced a complete sink unit with appropriate attachments. Work completed, despite some unforeseen complications, with calm, objective analysis and a high level of professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mark C.
07/2015
3.0
electrician, heating & air conditioning/hvac
  + 0 more
on 7/7 Allen's replaced our inside air handler unit and did a good job. Next day we still did not see much improvement in our A/C and called them back. Tech came back and as a courtesy cleaned the outside unit. He insisted our outside unit was old (which it is) and really needed replacement but it was functioning properly still so the warranty company would not approve replacing it. On 7/16 We called the warranty company back and said we were still having issues with our A/C not cooling. They dispatched Allens again. Tech came out and insisted that the system was doing all it could do and would submit his findings to the Home Warranty company. Both my wife and I tried to call the Tech back several days later and he was rude to my wife and hung up after telling us there was nothing else that could be done. We called the Home Warranty company back and explained all this and they dispatched a new contractor to look at our system. They found a bad compressor capacitor and now we have a correctly working unit, house is no longer at 79/80 degrees but down to 74 degrees. We will instruct our Home Warranty company to not send this company to our home again.
Description of Work: Company was assigned to our home warranty case for Air Conditioning not performing correctly. They diagnose our Air Handler as having a slow leak and submitted to replace it with the warranty company. On 7/7 they replaced the unit.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$500

Response from Allen's Services Inc
We appreciate Mr. [removed member name] contacting us with his concerns. We are a 40 year old company that have been honored to help build our community and are attentive to every customer experience. Here is a copy of a response email sent to Mr. [removed member name]: "Mr. [removed member name]: Thank you for your feedback. We are unable to handle an issue if we do not know it exists. So, thank you for letting us know. We will need to address the rudeness and hanging up on someone. That certainly is not part of company policy here @ Allen’s Services, Inc. and has not been for 40 years. I wish that you would have directed all phone calls here to the office and not directly to the tech. Technicians are out in the field all day running service calls And doing jobs and do not always have the time to call or talk. With the extreme heat that we have been experiencing, we have been extremely busy with Many phone calls and service calls. So, the techs stay extremely busy and HOT! That is absolutely no excuse for rude behavior! However, if you could have let the office know of the situation, it would have afforded us the opportunity to handle it appropriately. We here at Allen’s Services, Inc. try very hard for our neighbors and customers to have a nice experience and receive satisfaction, so, of course when that does not happen we are saddened. Please accept our apologies for any rude behavior on behalf of the technician that we were unaware of.''

Laura A.
05/2015
5.0
electrician, lighting
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

David M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donald O.
02/2015
5.0
plumbing
  + -1 more
Everything went great I had a problem with my sink and he fixed it.
Description of Work: They repaired a garbage disposal and they also put in a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert H.
02/2015
5.0
plumbing
  + -1 more
They were really good. They are reliable.
Description of Work: He was here to give me an estimate on small work and he unclogged a bathroom drain. They put in a tank with a water heating system for us. They're coming back to upgrade our electrical service overall for us. They're going to put in a swimming pool reinforcement eventually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
07/2014
5.0
plumbing
  + -1 more
The company was prompt, they came when they said they would, clean and neat. There was a minor problem we discovered the next day and they came immediately to take care of it. They are an excellent company that I will use for any household repairs.
Description of Work: Installed new toilet, fixed sink, repaired leak, purchased and replaced shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Suellen P.
06/2014
5.0
plumbing, appliance repair
  + 0 more
It went fine. See above.
Description of Work: Resealed toilet and replaced ice maker. Sent two men but charged one service charge. Thought the reseal of toilet was high but he did not make a mess at all. Quick and clean and works well. Same for icemaker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William M.
03/2014
5.0
handyman service
  + -1 more
All work was performed as planned. Pleased with results.
Description of Work: Installed ceiling fans, also heater. Installed additional lighting,receptacles,& house grounding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,450

Meg R.
01/2014
5.0
plumbing
  + -1 more
Fixed a leaking toilet, and advised on future plumbing needs that we asked about.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John G.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
I've been using this company for about 10 years. They are very professional.
Description of Work: Air conditioning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty S.
07/2013
5.0
electrician
  + -1 more
They're very good. They also did plumbing for me about a year ago and they did an excellent job on that. They're just very prompt. They seemed to be capable and knowledgeable of what I needed.
Description of Work: Allen's Services did electrical work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Frank M.
06/2013
4.0
electrician, plumbing, handyman service
  + 1 more
The experience went very well. They were expensive; however, they were professional. They did a good work. My experience with them was genuinely good. They did well with the plumbing and electrical work. It is always a different person as it is a fairly large company. It is sort of handyman kind of service. They have different people good with different things. The people that they send out were appropriate for the job. They cleaned up their mess. They are close-by. They have a pretty good reputation.
Description of Work: I hired Allen's Services Inc to fix my outside faucet and they did several small electrical jobs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William R.
11/2012
5.0
plumbing
  + -1 more
Great job, right on time, displayed a lot of knowledge and expertise.
Description of Work: Removed old garbage disposal rusted in place and installed new disposal and replaced drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Lauren G.
10/2012
5.0
appliance repair
  + -1 more
A part had been replaced by another company, which had been arranged because of a recall. After they replaced the part, my dishwasher quit working. I called Allen Services, and after they came out and did repairs, it has been working fine. They are kind and courteous and do their best to clean up after themselves. They came right away when I called, which was very important because I really needed my dishwasher!
Description of Work: They came to repair my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark F.
08/2012
5.0
appliance repair, plumbing, heating & air conditioning/hvac, electrician
  + 2 more
Rating CategoryRating out of 5

B J.
05/2012
5.0
appliance repair
  + -1 more
I want to recommend them. They do electrical, plumbing, appliance repair, heating, and air conditioning.
Description of Work: As a property manager, I have used Allen's Services Incorporated for electrical, plumbing, appliance repair, heating, and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy B.
09/2010
1.0
appliance repair
  + -1 more
We had a leak, running water from a toilet, on the was below the toilet, We have a service contract, with Home Shield, good company, They referred us to Allen s. HS email them to contact us to set up time of repair, That is when the Queen step in, lost email, lost fax, Did not know when she could sent a person to repair. Two call, maybe three call, by Home Shield, Four call from us, not to pressure for a certain time, but to see if they had the order, We coulf not get a return call, When speaking to the Queen she was short, cut us off, 6 hour later, we enjoyed a gental stream flowing through the bath . If you need service, this is not the place. Note no service person was sent, They could not get organized
Description of Work: Our insurance company provided us with a referral, It turned out to be a referral from h . The front office, will turn your thinking about the value of man kind. The office manage could not get anything straight, She was not Miss, or Mrs, It was Queen, and bow low when you spoke to her, the rest was just bad.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from Allen's Services Inc
In response to this report, we have searched our database and have not found a customer with this name. If they are an American Home Shield customer and we did not receive a fax with a dispatch ID number on it we are unable to process a work order. If we did not receive a work order for this customer they were not billed and were not charged. As stated in the customers review they said no service person came to their home therefore they were not charged. The office manager in fact did not speak with this person to the best of their knowledge. We hope customers would please ask to speak directly with the office manager if they are not having a pleasant experience, in order for us to achieve that for them. We have been in business for 38 years here on the eastern shore and want to give our neighbors good customer service. Thank you eastern shore area for 38 years of business!!! It is a beautiful community!

    Contact information

    28170 North Main St. Suite F, Daphne, AL 36526

    www.allenservicesinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Electrical,
    Appliance Repair,
    Heating and Air Conditioning,
    Handyman Services,
    Lighting,
    Gas Grills,
    Cabinet Making

    FAQ

    Allen's Services Inc is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 1:00 PM

    Allen's Services Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, Allen's Services Inc does not offer free project estimates.
    No, Allen's Services Inc does not offer eco-friendly accreditations.
    No, Allen's Services Inc does not offer a senior discount.
    No, Allen's Services Inc does not offer emergency services.
    No, Allen's Services Inc does not offer warranties.
    Allen's Services Inc offers the following services: Air conditioning & heating, electrical, plumbing, gas & appliance repair.

    Contact information

    28170 North Main St. Suite F, Daphne, AL 36526

    www.allenservicesinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 1:00 PM