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Indoor Air Cleaning & Service Co Inc

Heating and Air Conditioning, Air Duct Cleaning

About us

Additional email - ndorair@yahoo.com locally $85.00 trip and dianostic. We do not charge after hours or overtime rates.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Cooling Equipment sales and service. Repair and or Replace. Duct Cleaning , Dryer vent cleaning, Exhaust fan cleaning. Mold Testing. Air Quality Testing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Timothy G.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy. He did a diagnostic and added freeon to the unit. He is also very professional and the prices are very reasonable.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deanna A.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
First he came out and checked every part of my system. He even had meters to check the air flow of the air vents. I had 5 different AC companies out before him and no one did a fraction of what he did. They all charged me for replacing parts that did not fix my problem. He checked my attic and told me I needed more insulation and that was the cause of the mold in my bathroom. After I added more insulation he came back out to redo his inspections. I still needed a new AC but at least I finally knew what was causing the mold. He charged me almost half of the other estimates I received. He always returns calls quickly. I will always use Indoor AIr.
Description of Work: Inspection and Installed new AC/heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Timothy G.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
He was very knowledgeable and professional
Description of Work: HVAC home inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Michael L.
08/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Good work, and professional service.
Description of Work: Clean air ducts and check for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lynnette L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced upstairs HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mary Vann S.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They never responded to my initial request.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Indoor Air Cleaning & Service Co Inc
Do not no this person i don't do any work in Mississippi I never spoke with them I never had a call from them This review does not apply to me She has the wrong company

Becky B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Came out on Sunday without charging us afterhours fees!
Description of Work: Our air conditioner stopped working in the middle of August on a Sunday. We called Indoor Air and he was willing to come out on Sunday without charging us additional fees for being after hours. He fixed the problem and cleaned the unit. He did recommend that we replace the unit and even though his pricing for a new unit seemed a little high I would definitely use him again for mantainance. I might look around for estimates though before replacing the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Indoor Air Cleaning & Service Co Inc
We did replace the unit

John S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did an outstanding and great job. I received a guarantee on it.
Description of Work: They checked my house and a leak in my house. They replaced my outside A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay T.
08/2012
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
We bought our home less than a year ago. When we moved in, I noticed a musty odor in the house. I also noticed some fuzzy blackish-green round colonies growing around some of the upstairs air registers. We called in a mold expert and the HVAC company that the previous owners had used. Both assured us that it was not mold and just dirt. Although I was skeptical of their conclusion, we did nothing at that time.In August, the smell became unbearable. I found Indoor Air Cleaning and Services on Angie's list. Rickey came and investigated. He opened up our air ducts and showed me the mold growth inside. He also found that there was insufficient insulation around where the air registers were connected to the attic air ducts providing the perfect damp, dark environment for mold growth since the hot humid Alabama air could condensate inside the air ducts. He gave us a quote to clean the air ducts and seal up around the air registers. He also told us about installing a UV light. We hired him.He communicates well with his customers. He is there when he says he will be there, he does the work he says he going to do, and he does it at the price he quotes. I saw how well they cleaned the air registers and the area around them, how they insulated and sealed the area between them and the attic, and was given instruction on how to maintain the UV light system. The main thing is my upstairs does not have the musty odor anymore. It smells fresh and clean.We will need to replace our very old downstairs HVAC unit in the next few years and I now have an HVAC company that I can trust to do things the right way.
Description of Work: Air Duct CleaningSealing amd insulating area between air registers and attic spaceInstall UV light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

scott G.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They spent an entire day in my attic replacing a unit, between the two of them I bet they lost 20 pounds in water weight! Every aspect of their services and work was superior, I could not have been more impressed.
Description of Work: Through the years I've contacted and used a variety of local heating and cooling outfits. These guys are the best in Tuscaloosa and surrounding areas for a lot of reasons, and I wish I had known about them sooner. Fair, honest, prompt, knowledable, efficient, hard working, professional, they set the bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
exceptionally well
Description of Work: Well satisfied with the entire project and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Lee E.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Upstairs heat pump unit began freezing up at the suction side outdoor condenser. Turning unit off for awhile and replacing filters kept it running for awhile. It began doing it more frequently so I knew I needed refrigerant. I looked on Angie's list and found several companies with A ratings, but Indoor Air was close to my neighborhood and also had an all A rating. I called and got the voicemail, then as I was leaving a message a got another call on call waiting and it was Rickey Kendrick of Indoor Air calling me back! By the way, this was a Saturday morning around 11 AM, he said he could come by in about an hour and by 12 noon he was in my driveway. I had purchased this house last year and didn't know the history of the units so I asked him if he would do a genral service and he charged me a spring cleaning special for both units even though it was already June 30th. He also found the leak (upstairs air handler evap coil) and charged the outside unit up, and topped of the other downstairs unit. He also rerouted one small run of ductwork. He only charged me for the freon and spring cleaning, he did not try to sell me anything but gave me some quotes in case I wanted to replace anything. He said I could probably get by another year or two with existing setup. This person is a stand up guy and I would highly recommend him to anyone needing HVAC service or installation.
Description of Work: Seasonal cleaning, for two 2.5 tons heat pumps, found freon leak in evaporator coil in upstairs unit. Added 3 lbs of freon to upstairs unit and 1/2 lb to downstairs unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Sherry N.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I noted Indoor Air Cleaning and Service Co Inc had received consistent and quot;Aand quot; grade reports for service. I rang and Rickey Kendrick responded. He came out to my home first thing that morning and discovered I had a leak in freon. He replenished the freon. My HVAC system was ancient, so I asked him for quotes to replace it. I love Rickey's technology use-- he emailed me a few quotes which seemed very reasonable. (He also wears a Bluetooth so he can readily respond to calls!)I actually opted to have another company install our AC only because we discovered these were family friends (best to keep the peace), otherwise I would surely have had Rickey install the new AC. I highly recommend Rickey's company, as evidenced by my adding another and quot;Aand quot; to his company rating on Angie's List! He is very prompt, friendly, focused on delivering best service and products. I think he's an honest service provider!
Description of Work: My AC wasn't blowing out cool air due to a leak in freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jan K.
05/2012
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Service was very efficient! The area was left neat and in order when he completed the job. Very friendly, but professional and answered any/all questions I had. VERY honest and trustworthy! HIGHLY recommend this company!
Description of Work: They reset the A/C unit after it was shifted during an EF-5 tornado that came thru our city last April. Also cleaned the unit of debris & repaired the connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

D. K.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
The estimate was dead on with no surprises and the install was flawless.The delivery time was as promised.Very honest HVAC contractor.
Description of Work: Installed a new HVAC sysytem (gas pack) in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Bob W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Ricky Kendrick of Indoor Air Cleaning and Service Company is the best. He has always responded immediately to our requests for service and assistance. I highly recommend him and his organization.
Description of Work: Replaced thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

L S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely the best and most professional repair service we have ever experienced on anything. Our 5 ton air conditioning went out Saturday on Labor Day weekend. We called a large well-known company early Tuesday to come out. They couldn't give us an exact time when they could get to us. When they got here they told us the compressor was bad and had to be replaced. They said it might take a couple of days if they had to order it. We decided to get another quote before committing since it was around $2500. We looked on Angie's List and called Ricky Kendrick of Indoor Air Heating and Cooling at 205 462-1500 at 11 am. He said he could be here at 1 p.m. Before 1 p.m. Ricky Kendrick was at the door. He tested it and confirmed it was the compressor. He suggested we buy a whole new air conditioning unit because it would be less expensive than replacing just the compressor. The price he quoted for the new unit was several hundred dollars below the previous quote from the first company for just the compressor alone.( We had not told him what the previous quote for just the compressor was. )We asked him to give us a quote on replacing our 26 year old furnace also. We decided to go ahead and replace our entire heating and cooling system. We mentioned the discount he listed on Angie's List for being a member for and he gave us a 10% discount. Ricky placed the order for the units and the next morning he was here before 7 a.m. with the units. He and his helper put down drop cloths over the concrete floor in the basement to keep it clean when they accessed the crawl space. They worked all day without even stopping for lunch. Around 3 p.m. they finished installing almost everything including a new smart thermostat. Ricky explained thoroughly (twice) how the new thermostat worked. He checked the vents to make sure the air was flowing well. The air was cool and comfortable. He explained that he would also be installing a pump to take the water out of the crawl space and would be able to do it the following Tuesday. (The old unit just dripped water into the crawl space.) He called the next day to check that we did not have any questions. He also remembered it was my husband's birthday and wished him happy birthday. On Friday he called to say he could come out Monday with the pump. He came out first thing Monday and installed the pump. We had almost forgotten what real customer service felt like until our experience with Ricky Kendrick at Indoor Air Heating and Cooling.
Description of Work: Replaced 5 ton air conditioner unit and furnace system. Installed new smart thermostat and pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Tanisha F.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great!!!! I am very pleased.
Description of Work: All I can say is KUDOS to Ricky Kendrick and his staff. I called him at 1:50 pm today, he was near by so he was there at 2:00pm. He looked at my air conditioner and told me what was wrong and he left to get the part. He returned when he said he would with the part and repaired my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

James H.
07/2011
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Rick is a stand up guy that has serviced my A/C and heating unit for 3 years. He is a great guy and tells the truth, he will not give you the run around.
Description of Work: Rick came and gave me an estimate to replace my A/C unit. I called him at 3:00pm to ask when he could come and do the estimate and he asked if he could come at 7:00pm that night when he finished the job he was on. He was 30 minutes early, the guy loves what he does and works super hard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nan W.
10/2010
5.0
air duct cleaning
  + -1 more
My older home had a musty smell no matter how much I cleaned. Other companies came and gave me estimates around $3,000 to correct the problem. Indoor Air was the only company who planned to install ultraviolet lights to kill mold and spores before they developed. So after thoroughly cleaning all of my duct work, the lights were installed. The cost was around $1200 which included a mold test. My home has never smelled so fresh and clean. I have been able to throw away all of the plug ins that I was using to mask the smell. If you have an older home or are on a crawl space.....this is a MUST in order for you to experience clean healthy air.
Description of Work: My home's ductwork was cleaned and treated for mold. Ultraviolet lights were installed in the system to prevent further mold growth. All heating and cooling vents were sealed where openings were exposing the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    14185 Chapel Park Dr, Cottondale, AL 35453

    www.indoorairheatingandcooling.com

    Service hours

    Sunday:
    1:00 PM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:30 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Indoor Air Cleaning & Service Co Inc is currently rated 5 overall out of 5.

    Sunday: 1:00 PM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:30 AM - 9:00 PM

    Indoor Air Cleaning & Service Co Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Indoor Air Cleaning & Service Co Inc offers free project estimates.
    No, Indoor Air Cleaning & Service Co Inc does not offer eco-friendly accreditations.
    No, Indoor Air Cleaning & Service Co Inc does not offer a senior discount.
    Yes, Indoor Air Cleaning & Service Co Inc offers emergency services.
    Yes, Indoor Air Cleaning & Service Co Inc offers warranties.
    Indoor Air Cleaning & Service Co Inc offers the following services: Heating and Cooling Equipment sales and service. Repair and or Replace. Duct Cleaning , Dryer vent cleaning, Exhaust fan cleaning. Mold Testing. Air Quality Testing.

    Contact information

    14185 Chapel Park Dr, Cottondale, AL 35453

    www.indoorairheatingandcooling.com

    Service hours

    Sunday:
    1:00 PM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:30 AM - 9:00 PM