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1 Citrus Solution Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

CitruSolution Birmingham has been in business for over 21 years serving the metro Birmingham, AL area. We do residential and commercial carpet, rug and upholstery cleaning. We give over the phone exact price quotes for residential clients. For commercial clients we can come to your location to give you an exact price quote.

Business highlights

34 years of trusted experience

Services we offer

ALL-NATURAL CARPET CLEANING COMPANY: CLEANING OF UPHOLSTERY, FINE WOOL AND SILK RUGS, AND WINDOW TREATMENTS. SPECIALIZING IN PET ODOR/STAIN ISSUES AND ALLERGY PROBLEMS. MOSTLY RESIDENTIAL, BUT ALSO COMMERCIAL PROPERTIES.

Services we don't offer

WATER OR FIRE RESTORATION.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.987 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 87 reviews

lonnie D.
01/2017
2.0
carpet cleaners
  + -1 more
Their method is not effective as it only superficially treats a stain and was not thoroughly or deeply treated and suctioned to remove the stain material, their method involves lightly spritzing the carpet intermittently with a citrus spray and then using some type of buffing machine, and the stain returns shortly after
Description of Work: carpet cleaned and spot spill treated

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Amy C.
12/2016
5.0
carpet cleaners
  + -1 more
It was good. I added on the hallway so there was $20 extra. They were very good about arranging the schedule that day when I need them. I didn't have a schedule for that day so they made an extra slot for me to be able to do it.
Description of Work: I purchased a big deal for 1 Citrus Solution Carpet Cleaning. They cleaned the carpet at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

Joan M.
10/2016
5.0
carpet cleaners
  + -1 more
I was very happy with the results. The citrus agent used for cleaning made the house smell very fresh and clean. I will definitely hire this company again.
Description of Work: Carpets in the bedrooms and den cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna S.
01/2016
5.0
carpet cleaners
  + -1 more
Great. Arrived on time. Spent extra time on pet stain areas. Home smelled wonderful after cleaning.
Description of Work: Cleaned High traffic areas of home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beth M.
11/2015
5.0
carpet cleaners
  + -1 more
We had a small miscommunication, my info did not make it to them. Once I called, they were so accommodating and prompt! I strongly recommend them to everyone.
Description of Work: This provider cleaned our 1972 carpets! They were prompt and punctual, very professional on the phone, and throrough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Allison B.
11/2015
5.0
carpet cleaners
  + -1 more
Chase and the crew at Citrus Solution were awesome. I had a huge area rug that needed to be cleaned and then prepared for storage. They carefully moved all of my furniture, got the rug, cleaned it, and then put it in my attic - none of those were easy tasks. They were incredibly fair in their pricing and did a great job. I have used everyone in town at one point and I will go back to Citrus Solution. The guys who came to the house were very mannerly, tidy, and dressed professionally. All of the costs were shown up front and there were no surprises. Very good experience.
Description of Work: Cleaned my area rug and prepared it for storage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Matt B.
10/2015
5.0
carpet cleaners
  + -1 more
The service tech called ahead to see if he could come about 45 min early. Was very professional. I showed him the rooms that we needed cleaning and resumed the work I was doing to my deck. I was just about to go check on him, to see how things were going, when he returned to tell me he was already finished. Did a very nice job and would defiantly recommend them and will use them again in the future. They even left me with a bottle of their spot cleaner that works great!
Description of Work: Cleaned the carpet in three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

William S.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Cirtus is FANTASTIC! I have two dogs and Citrus was able to get the odor and ALL stains out of the furniture. Fantastic job. I highly recommend.
Description of Work: Cleaned my large sofa and two microfiber recliners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Matthew D.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We needed our carpet done very badly and they came at 7:45 am so that they could accommodate our schedule because we were leaving for vacation. When they were done, it smelled so good - not chemically. They were able to remove the stains and also gave us a complementary bottle of stain remover. They were on time and polite.
Description of Work: Cleaned carpets in 3 rooms and a hallway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Charlotte B.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went great! The carpet in the rooms and stairs looked good. The next day we noticed one spot in one of the bedrooms. I called and without any question was told that Joseph would be back to re-do that spot. He was booked up but came early the next day so he could get it in before we left. The sectional sofa is old and was dirty, but he did a great job on it. When we came back in, we couldn't believe how good it looked and smelled! Joseph did a wonderful job and was very accommodating - left a bottle of the spot remover for us to use.
Description of Work: He cleaned 4 areas for $189.00 - 3 bedrooms, stairs, and hallway. Then he cleaned a sectional sofa which was equal to a sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert T.
05/2015
5.0
carpet cleaners
  + -1 more
Price was very Fair I think. They were very nice, very professional, on time and did a wonderful job. I would recommend them to anyone.
Description of Work: They cleaned all my carpets, three bedrooms, living room, and three closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Bisakha S.
02/2015
5.0
carpet cleaners
  + -1 more
Very impressed. Father and son team came over punctually, explained exactly how the cleaning results would look like (white sofa, had not been cleaned since we bought it 2 years ago), then did a very thorough job, it actually looked a lot better than I had expected. They also left me a big bottle of cleaning solution free of cost! Would definitely use again (probably once a year to keep sofa looking good) .
Description of Work: Claened white sofa and loveseat (S fabric)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Henry M.
01/2015
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They do a pretty good job. They cleaned all our living room furniture. They are polite and courteous. They come when they say they will come, so I don't have to wait around during a time frame. They get in and out quickly. We are satisfied with their work. They are really not as expensive as competitors in the area.
Description of Work: We have used them to clean our carpets. More recently, we used them for upholstery cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip C.
12/2014
5.0
carpet cleaners
  + -1 more
Excellent job cleaning my carpets. Professional service and great communication from their office. The technician was running late from another job, but their office called me several times with updates on his status. Carpets look great, so I'm a very happy customer.
Description of Work: Cleaned 3 rooms and a set of stairs in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ashley B.
12/2014
4.0
carpet cleaners
  + -1 more
I really liked working with this company. They did everything right, reasonable pricing, arrived on time, and did a good job. I was a little disappointed in the results. The gentleman who cleaned the carpets did state that some stains (depending on what they are and knowing that we had Berber, which is harder to clean) will look better, but still be visible. For us, that was the case. Many of the stains had come back in a short amount of time. Since then, I have purchased my own carpet cleaner. However, if I ever have needs for a carpet cleaning company, I would contact citrus. I would also recommend to any friends needing their services.
Description of Work: Cleaned carpets in hallway and three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charity B.
11/2014
5.0
carpet cleaners
  + -1 more
They were upfront on cost. They were there for around two hours. Very punctual on time.
Description of Work: Company cleaned all carpeted rooms in my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Louise H.
11/2014
5.0
carpet cleaners
  + -1 more
They were very good and they were excellent. They were very thorough and professional. I will use them again.
Description of Work: I used Citrus Solution Carpet Cleaning and they did the carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA N.
11/2014
5.0
carpet cleaners
  + -1 more
Very good will use again in the future!
Description of Work: Cleaned 1 bedroom, closets and a wool area rug in den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Kelli T.
10/2014
5.0
carpet cleaners
  + -1 more
All was well. Good service, prompt response.
Description of Work: Cleaned carpet in bedrooms and landing upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susan K.
10/2014
5.0
carpet cleaners
  + -1 more
The house was full of carpet (all but the kitchen and entry), and it was not extremely dirty looking, but there were a couple of ugly stains that we thought would not come out. Our realtor had told us he would have all the carpet cleaned before we moved in, so this is who he chose. We were quite surprised to see that those 2 really bad rusty looking stains were gone when they were finished! And the whole house looked and smelled refreshed. I really liked the fact that the product used is an all natural citrus-based product. And they even left us a spray bottle to spot clean. Have used it many times since, and it has worked on lots of dirty spots.
Description of Work: Cleaned carpet in house we had just purchased, but had not yet moved into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie R.
10/2013
5.0
upholstery cleaning
  + -1 more
Very well. Very professional. Good job. Left spray bottle of product for spot cleaning.
Description of Work: Cleaned upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill L.
08/2013
5.0
carpet cleaners
  + -1 more
The price was very reasonable. My in-laws used them the last time but we have had them come to our house and clean a couple of rooms before. We've used them over and over again. The carpet was clean, they are very responsive. We needed someone to come out very quickly and they did, they made time to do that. The carpet smells great, it looks great. We've had them several times. The people are great. They tell you they will come back if the pet spots come back. They also spend extra time on a carpet that was extremely dirty, they are very thorough.
Description of Work: I last used Citrus Solution Carpet Cleaning about 3 weeks ago for carpet cleaning for my in-laws.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

dorothy M.
06/2013
5.0
carpet cleaners
  + -1 more
They were good. They did an excellent job. I had a big stain and he got the stain out. Their pricing was reasonable. He got the stain out. He was very careful with the furniture. He told me that the carpet would dry in so many hours. He left me a bottle with a cleaning solution in it, that if I had any stains, I could just spray it on and then put a cloth on it.
Description of Work: Citrus Solution Carpet Cleaning cleaned my living room carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz B.
05/2013
5.0
carpet cleaners
  + -1 more
The person that came did very well but the traffic patterns came back up. They came back out and redid the spots that came back up. It looked nice and the nice thing about it ws that it was dry in an hour. The carpet looked brighter and the house smelled great. They were very easy to work with.
Description of Work: Cleaned all the carpets in the entire house including stairs and spotted some carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stefanie L.
05/2013
2.0
carpet cleaners
  + -1 more
The technician was very nice and professional. But I wasn't aware of how this particular method of carpet 'cleaning' works. No vacuuming up anything, just spraying something onto the carpet, rubbing it in and letting it dry. Yuck. If I'd have known I would not have hired them - which is completely my fault. We called the company and explained that we were not happy with the results and they came out and worked on some of the spots that didn't come out. They were very nice and did the work, but we just aren't happy at all with the result. The carpets aren't clean and we're out $320.
Description of Work: All our carpets were cleaned after we purchased our new home, before we moved our furniture in, so that all the carpets would be fresh and clean. Had our complete upstairs and downstairs carpets cleaned.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$320

Response from 1 Citrus Solution Carpet Cleaning
Our company policy is 100% money back guarantee. This client was not made aware of that by the technician. Money has been refunded in full.

Contact information

1801 Highway 39, Chelsea, AL 35043

www.carpetcleaning-birmingham.net

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

1 Citrus Solution Carpet Cleaning is currently rated 4.9 overall out of 5.
1 Citrus Solution Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, 1 Citrus Solution Carpet Cleaning offers free project estimates.
No, 1 Citrus Solution Carpet Cleaning does not offer eco-friendly accreditations.
No, 1 Citrus Solution Carpet Cleaning does not offer a senior discount.
No, 1 Citrus Solution Carpet Cleaning does not offer emergency services.
No, 1 Citrus Solution Carpet Cleaning does not offer warranties.
1 Citrus Solution Carpet Cleaning offers the following services: ALL-NATURAL CARPET CLEANING COMPANY: CLEANING OF UPHOLSTERY, FINE WOOL AND SILK RUGS, AND WINDOW TREATMENTS. SPECIALIZING IN PET ODOR/STAIN ISSUES AND ALLERGY PROBLEMS. MOSTLY RESIDENTIAL, BUT ALSO COMMERCIAL PROPERTIES.
WATER OR FIRE RESTORATION.

Contact information

1801 Highway 39, Chelsea, AL 35043

www.carpetcleaning-birmingham.net