Wilbur’s Air Conditioning, Heating & Plumbing has been serving homeowners and businesses in the Birmingham area since 1979. We are Family owned and operated and have earned a reputation for quality service. We stand by our work, and are proud of our long-standing commitment to 100% customer satisfaction. We strive to provide you with 5 star service 24 hours a day, 7 days a week, 365 days a year.
Business highlights
45 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.
It went well but very expensive and it did not take two men to complete the job. They did a very good job but the cost was very expensive for about 15 minutes worth of repairs.
Description of Work: Replaced hot and cold water valve stems in a master bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$268
Janice R.
06/2015
5.0
plumbing, water heater repair
+ 0 more
Alan and Darryl came to our house on the day we called them, gave us an estimate and returned the next day to install the gas hot water heater. They installed new fittings to bring it up to code and hauled off the old water heater. They were very professional, friendly and did a great job. I would definitely recommend them.
Description of Work: Purchased and installed gas hot water heater, installed new fittings to bring it up to code, hauled off old water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Marchetta W.
05/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
He came out the same day I scheduled the appointment. He fixed all my problems. He was in and out in 30 minutes. Very efficient.
Description of Work: I purchased a Big Deal for $49 for $100 Credit Toward Licensed Plumbing or HVAC Services.
Rating Category
Rating out of 5
Yes, I recommend this pro
$49
Joe G.
05/2015
5.0
plumbing
+ -1 more
Responsive and professional. Helpful service. Would recommend.
Description of Work: Analyzed problem with dispose-all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adam K.
04/2015
5.0
plumbing
+ -1 more
The service was free because they were dealing with something that they had previously done and it is part of their service they guarantee that if something is not working, they will come and fix it for free. They are trustworthy, very reliable and fair priced.
Description of Work: I used Wilbur's Air Conditioning Heating & Plumbing for plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Faye P.
04/2015
5.0
plumbing
+ -1 more
VERY professional, prompt and courteous. I cannot say enough good comments about this company. The technician, Cason, was amazing ...very knowledgeable and courteous. Was very thorough in showing me the problems and explained everything. I HIGHLY recommend this company.
Description of Work: Diagnosed problem, attempted to troubleshoot and provided suggestions for solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
John O.
03/2015
5.0
plumbing
+ -1 more
It was a bit pricy. They did a good job. They were clean.
Description of Work: They put in a new garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Adam C.
02/2015
4.0
plumbing
+ -1 more
It was fine. It was okay. They did what they said they're going to do. They were professional, they were on time. They did the service not far from their description.
Description of Work: They did a toilet tune-up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Karen P.
02/2015
4.0
plumbing
+ -1 more
The Wilbur's staff members who came to my home to give the estimate on the faucet installation were punctual and extremely polite. Unfortunately, the pricing for the install was a good bit more than I had anticipated, so I did not proceed with the work. I do think the gentlemen that came to my house were very professional, and I am sure that I would feel comfortable with them doing work in my home if the price were right.
Description of Work: Two associates from Wilbur's came to give me an estimate on the installation of a kitchen faucet that I had already purchased.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jo M.
02/2015
4.0
plumbing
+ -1 more
They did a good and timely job.
Description of Work: Replaced hot water expansion tank and fixed outdoor facuets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$350
Marietta L.
02/2015
4.0
heating & air conditioning/hvac
+ -1 more
I think he did a good job, the A/C worked last summer so it seems everything was fine.
Description of Work: Serviced A/C unit, inspection.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$29
MARTIN S.
01/2015
4.0
plumbing
+ -1 more
They were fast and efficient. It was more expensive than I thought it would be.
Description of Work: Repaired leaking drain on kitchen sink. Repaired leaking shower head.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
William B.
01/2015
5.0
drain cleaning, plumbing
+ 0 more
The service was fine. They did what I asked and everything worked out. They were very easy to schedule with and they were on time. I would recommend them to friends and family.
Description of Work: They came out and unclogged a bathtub in one of our bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sharon J.
01/2015
5.0
plumbing
+ -1 more
Everything was done professionally and there were no added expenses.I would use this provider again.
Description of Work: They repaired washing machine drain pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Norbert W.
01/2015
5.0
plumbing, water heater repair
+ 0 more
The service was good. Everything was good. We were really satisfied with them. I would recommend them to a friend.
Description of Work: They repaired our water heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$695
Charles G.
12/2014
5.0
plumbing
+ -1 more
Two workers came to our home. They were polite and helpful. Ultimately, we were able to find a provider who could replace our unit for less than Wilbur's estimates. Our experience with Wilbur's was positive so we would consider using them again.
Description of Work: This provider cleaned our heat pump and evaluated the problem that the unit was experiencing. They also replaced the whole- house air filter. Once it was determined that we were going to need to replace the compressor in the heat pump, they provided a list of options to solve the problem. They also gave us estimates for replacing the entire unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Patrick T.
12/2014
2.0
drain cleaning, plumbing
+ 0 more
Terribly. They wanted to charge $500+ to unclog two drains. They do not work by the hour. My fault for not asking how much it was going to be and assuming they would charge a reasonable price for services. They do not. This is an insane amount of money to unclog two drains. I would never use them in the future, and definitely would not recommend them in the future.
Description of Work: Unclogged Bathroom Sink Drain.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$140
Response from Wilbur's Air Conditioning Heating & Plumbing
Thanks you for your response, I hope you got your problems resolved. after reviewing your paper work, see we unstopped your lavatory, used a Ram on the kitchen sink (at no charge) which only clears the arm to the stack and that did not solve the problem, so the next step would have been to cable the drain all the way to the main house drain. which was explained to you wife prior to starting that this was a possibility. We had repaired a leak on the left side of your sink (at no charge) when you called and stopped us from working any further.Your total was trip 49 + 142.00 for the Lav drain=191.00 No we are not the cheapest nor the most expensive plumber. 30 years ago I tried being the cheapest plumber, with time I found out that was not working out for my customers, because this affected the quality of service we offered. I decided long ago that it was better to charge what it cost to offer a higher level of service. Our prices are set to earn a 10% profit. My Dad told me along time ago "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper and the people who consider price only are this mans lawful prey"
Shane K.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
It went great. They did everything perfect and on time. They were professional and show up when they are supposed to.
Description of Work: I used the big deal of Wilbur's Air Conditioning Heating & Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Joan H L.
10/2014
5.0
plumbing, water heater repair, home remodeling, gas leak repair
+ 2 more
It went well, there was a little delay because the weather was bad and Wilbur had to fix a lot of broken pipes which was more of an emergency. They handled all the work in my absence since I am not living there yet. Lacey in the office was excellent she kept me informed of everything that was going on and she coordinated some work that needed to be done with the roofer and with the inspectors . She also helped me out with getting a rebate on the water heater( Thank you Lacey). I have no complaints. John the plumber was great , very knowledgeable and super confident. I will definitely use Wilbur plumbing in the future .
Description of Work: Replace all stolen water lines with 3/4"&1/2" pex, drill through bottom of cabinets to stub up new lines to lavatories & kitchen sink,install 2 delta single handle tub&shower valves with new trim, new emergency shut offs & supply lines to faucets, install new washer box Install rheem pro classic gas water heater in garage,install shut off valve, expansion tank,new gas supply line & vent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,015
Philip C.
10/2014
5.0
plumbing
+ -1 more
Technician identified the problem and offered several recommendations on how to fix the problem - even a DIY option. Was highly impressed with their professionalism and promptness. Great experience overall.
Description of Work: Technician was prompt, thorough and professional. Made a full inspection of the plumbing in our house and even climbed in to the attic where he found the source of a leak that we though was coming from a leaking pipe in the basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Ardel W.
10/2014
5.0
plumbing, home remodeling, drain cleaning
+ 1 more
POSITIVELY FABULOUSLY TERRIFIC We would recommend Wilburs to any and all people needing their services, I was impressed immediately when I had signed up for appt online with Wilburs Request for Service Form. They have drop-down boxes for service dates, and the first available were 2 days away, because it was after hours. They Did have a "Comments" box, where I wrote that the following afternoon (Thur) or Fri anytime would be great. To my great surprise, not only did I get a phone call at 8:38 the very next morning, but she was able to set an appt the same day! Talking about Great Service from the Git-Go! They are kind, prompt, courteous, intelligent, and know their specific specialties well! On top of that, they had Pre-Ordering Coupons that were 50% off! Customer pays $49 and you get $100 coupon! We got over $500 of work done for $265. We needed quite a bit of work done, including needing a new garbage disposal, so we bought 3. Great use of our money, even if we' d spread it over 3 visits instead of 2 (Plumber & Electrician). You can't beat that with a stick! Both men were prompt, were quick at what they did, were intelligent, knew their stuff, funny (which fit in with our personalities) did their jobs well, and left a nice clean environment behind. We would use them again if their services were needed. We couldn't possibly think of a negative thing to say about Wilburs, their bright pink trucks, or their employees. There was a misunderstanding on the price of one item and we had the lower price and it didn't come out until the bill was presented to us. It was necessary to call back to the office to work it out and they were very understanding and it was quickly worked out where everybody was happy. Like I said, working with Wilbur's was a completely positive experience and we will absolutely work with them again.
It was fair. The price was way too high for what they did. I spent several hundred dollars. The main reason I called them was because of the motor that smelled around my washing machine. Their personalities and demeanors were very nice. They were good people.
Description of Work: They just gave me a container of a cleaner I guess, that is put in the washing machine. I also had an inside shut off valve replaced.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
BRENDA H.
09/2014
1.0
plumbing
+ -1 more
They came and gave an estimate for plumbing work. The estimate was so high. I called someone else who would do the same work for less than one third of the price. They technician also had an attitude.
Description of Work: I purchased a Big Deal for $49 for $100 credit toward Licensed Plumbing or HVAC Services.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$49
Cody W.
09/2014
5.0
plumbing
+ -1 more
My experience was good. The technician was really nice and easy to work with. I have had no problems with the serivce since. The only downside was the cost was expensive but that is to be expected with any plumbing service. He was here for about 5 hours.
Description of Work: I purchased a deal for $49 for $100 credit toward licensed plumbing or hvac services. They installed a garbage disposal so I paid additional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kathy C.
09/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Put new faucet in bathroom, new shower sprayer .checked water pressure.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Handyman Services,
Wells and Pumps,
Natural Gas Lines,
Insulation,
Drain Pipe Installation,
Gas Logs
FAQ
Wilbur's Air Conditioning Heating & Plumbing is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Wilbur's Air Conditioning Heating & Plumbing accepts the following forms of payment: Check,Financing Available
Yes, Wilbur's Air Conditioning Heating & Plumbing offers eco-friendly accreditations.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers a 5% senior discount.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers emergency services.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers warranties.
Wilbur's Air Conditioning Heating & Plumbing offers the following services: Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.