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Wilbur's Air Conditioning Heating & Plumbing

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Wilbur’s Air Conditioning, Heating & Plumbing has been serving homeowners and businesses in the Birmingham area since 1979. We are Family owned and operated and have earned a reputation for quality service. We stand by our work, and are proud of our long-standing commitment to 100% customer satisfaction. We strive to provide you with 5 star service 24 hours a day, 7 days a week, 365 days a year.

Business highlights

45 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.

Services we don't offer

Industrial work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.6318 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
11%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 251-275 of 318 reviews

B H.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Very Good. I just felt their pricing was too high.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth W.
02/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I bought a $49 coupon for $100 service. I was charged $165.00 for a few minutes work. Had to pay additional $65. Not a good value.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$165

Response from Wilbur's Air Conditioning Heating & Plumbing
We also returned when you called about another leak under your sink. It turned out not to be related to our original repair, installing the sprayer hose. It was on the drains and we did this repair at no charge. We pride our self on being efficient, providing quality, and standing behind our work. So you got 165.00 worth of work for 115.00

Elizabeth K.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The plumber and his apprentice installed a garbage disposer and a new faucet that I provided. The faucet was leaking when they left and they said that that was as good as they could do with it. I had a friend come over and laughed as he repaired it in about five minutes, for free! |The apprentice smoked in the truck on breaks and would come in smelling like the stench of cigarettes in my home. That is very unprofessional to me!

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$577

Response from Wilbur's Air Conditioning Heating & Plumbing
Thank you for this post. The way my guys left that is unacceptable to my standards, this gives me the opportunity to coach and correct my team. Wilbur

Sharon J.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amy N.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I have an older home built in the 1920's with terra cotta pipes to the sewer. Ongoing battle - they came out three times in a one month period to help with that. Also helped with a drainage issue in my laundry room. Darryl is the best - very dependable, very fair, very courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

William S.
01/2015
4.0
plumbing
  + -1 more
It was fine.
Description of Work: They came out and installed the garbage disposal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

diane W.
12/2014
5.0
plumbing
  + -1 more
Fine
Description of Work: Rework toulet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

E K B.
12/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$49

Response from Wilbur's Air Conditioning Heating & Plumbing
Thank you for your review. I don't see anything unusual looking at your paper work. If there is a problem with the quality please call and we will do what ever it takes to make it right, we stand behind our work 100%. Wilbur

Lanai I.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They did a great job, as always. They are not a bargain provider, but you get what you pay for! We use them for plumbing as well as heating & air.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rosa-Marie S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a toilet tank that would not fill with water. They were very punctual and called me from the house to tell me what was going on with the repairs. I would use them again without hesitation. They have always responded quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Danielle B.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenny R.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were great.
Description of Work: It was a deal for $49 for $100 licensed plumbing or HVAC services. They fixed two leaks in my kitchen faucet, fixed a bad stopper in my toilet, and fixed the duct work under my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Karla T.
10/2014
3.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Put 2 pipes under the sink. The u pipe and the one that goes into the wall... did not even replace the pipe that goes into the sink! The cost seemed excessively expensive for a hour worth of work. And the guy put a lot of chips in the surrounding tiles around where the pipe enters the wall... since we have a sink that does not have a cabinet below it, the 8 or 10 big white chips he left in my blue tile are very visible to everyone. There was no need to chip my ceramic tile, he should have taken precautions like tape up thick cardboard or something... but when cutting the pipe with a saw he hit the wall many times. Now if we want to hide his mistake the only thing we can do is change our sink out to one with a cabinet... and we have 2 sinks so it would probably cost thousands of dollars for his screw up or replace the bathroom tile (retro 50s tile on all walls) an even more expensive fix. All he said is that we can buy a metal cover ring at the hardware store to cover the chips. I would think he would have offered to fix his blunders not to tell me to go get a part from the hardware store... ridiculous! A ring would not cover it anyway since the chips are so far away from the pipe. We also did not expect him to use a pvc part in the fix. Before he came we asked the guy on the phone if he was using metal or pvc and he told us metal parts, no pvc. It is weird to fasten 2 metal pipes together with a pvc piece, I think. It still doesn't make sense because then he covered the pvc piece with a metal cover up piece. I guess that's how they deal with fixing old pipes, but I've never seen this type of fix on any tv home show. Who knows, I am not a plumber! After the pipe gix he snaked the pipe for another $200. Way too costly, I think!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$700

Pam D.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a shower head. Fixed a leak in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Lynn H.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: In process of replacing HVAC systems. Very professional!! Truly caring and dependable thus far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Rebecca H.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dorothy M.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

peter K.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired two toilets, actually showed me how to fix one if happened again. Very professional. on time, would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

deborah W.
08/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

peggy A.
08/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Checked all toilet flaps. Replaced two. One toilet worked fine after replacement. The other needed something else inside the tank replaced because of a small leak. The fee for that was pricier than other plumbers. After repair, toilet was worse in flushing capacity and power. Second plumber came from company. No change. My husband adjusted things so flushing worked better but not like it was before they repaired it. They offered other solutions, but more money...when the toilet worked fine with flushing before they fixed it. Only needed the leak fixed.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$250

Nancy T.
08/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebekah C.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I feel like they went above and beyond to help me with my problems, & not charge me for services that I didn't need. I'll definitely be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mary B.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced all hardware in tub/shower. Everything went according to schedule. Very courteous and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Richard E.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced in wall drain line and tee. The installation went well. Mike was prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Arlene L.
07/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: The plumber diagnosed the problem with our pipe, but indicated that it was more complex to fix. He claimed that it would cost approximately $900. to fix the entire piping into the bathroom sink. I called another service and had it fixed for under $100. I felt that I was being scammed.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$49

Contact information

2551 Balco Rd, Birmingham, AL 35210

https://www.wilbur1.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MPG-1559
Trade License Locale
Alabama
Trade License Authority
Alabama: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Handyman Services,
Wells and Pumps,
Natural Gas Lines,
Insulation,
Drain Pipe Installation,
Gas Logs

FAQ

Wilbur's Air Conditioning Heating & Plumbing is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Wilbur's Air Conditioning Heating & Plumbing accepts the following forms of payment: Check,Financing Available
Yes, Wilbur's Air Conditioning Heating & Plumbing offers free project estimates.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers eco-friendly accreditations.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers a 5% senior discount.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers emergency services.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers warranties.
Wilbur's Air Conditioning Heating & Plumbing offers the following services: Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.
Industrial work.

Contact information

2551 Balco Rd, Birmingham, AL 35210

https://www.wilbur1.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day