Wilbur's Air Conditioning Heating & Plumbing

Went very well. They were professional, courteous and knowledgeable and they also gave me the best bid. They came on time and cleaned up after they were finished. I will definitely use them again and I highly recommend them.

Wilbur's was very professional and had us pick out the fixture from the supply house. Once the fixture arrived, Wilbur's installed. As they were installing, they noticed that the tub drain had never been fully connected and was just dry fit into the PVC. They let me know of the issue and I felt that we averted a crisis. They then fixed the tub drain for a reasonable price.

We used them through a big deal on Angie's List. It went well. The big deal was for $49. The service that they performed was around $200, so they took the voucher and applied it to the overall balance. They quoted us before doing anything. We have used them in the past, which is why we purchased the voucher. We are very happy with the services, the integrity of the company and the personality of the people that perform the work. They are courteous, polite and respectful. With regard to price, plumbing is a little high. I would be happy to use them again in the future if the unfortunate circumstances present themselves to need some plumbing service.

Plumbers stated toilet parts needed to be rebuilt. This required three trips to get the flush to work properly, two return trips, for what one would imagine would be a simple repair for a plumber. First trip installed wrong flapper type. Second trip changed flapper, but toilet still did not flush properly. Third trip, correct adjustment was made. On the plus side, they did honor their six month warranty and there was no charge for return trips.

It was fine. I didn't have any problems with him.

No additional findings, so no additional cost.

They called and made the appointment, they were here when they said they would be here, and I can't complain! They did a good job. They had to replace the under sink plumbing. They completed the job in about hour. He knew what he was doing.

He was prompt, professional, and did everything to fix the job correctly. He showed me how to use the drain cleaner so that it could be used with my septic tank. I was very pleased with his courtesy and kindness.

More expensive than I expected, but good

They were pleasant and have done good work for me before but when I called them in January to repair a leak they were to busy to help me.

Since we bought our house 2.5 years ago, we have had a few plumbing issues come up here and there. Each time a toilet would run on its own, or we'd discover a leak, we'd groan at the thought of how much it would cost to get a plumber in the door, much less how much it would cost to get the work done. When I saw that the $39 toilet tune-up included a home plumbing inspection, I leaped at the opportunity to get some things handled. Michael and Rob arrived on time, with a phone call from the dispatcher ahead of time to let us know they were on their way. Michael showed my 4 year old son how to put a dye tablet in the cistern of both toilets, then told him he'd need to go back in a few minutes to check and see if there was any blue water in the bowl. That would be a problem. Meanwhile, he went through and checked out all the rest of the plumbing. Each time he found a minor issue, he recommended a low-cost solution - it was like having a visit from a plumbing coach! This was a huge relief, particularly since we have had several bouts of below-freezing weather here, for which we are ill-prepared. After the water in one of the toilets turned blue, much to my son's delight, they replaced the flapper. This was an excellent investment of $39 in plumbing that brought way more knowledge and peace of mind than I ever would have anticipated.

It was good. They did it pretty quickly. As a matter of fact, they didn't give us a credit.

i had purchased a home inspection and a toilet repair is included on one toilet. I had already purchased parts for three toilets and one toilet is included in inspection price were fixed. i had an issue with this dripping on the inside of one toilet which i planned to be the toilet i would have repaired with the home inspection purchased . i was told on phone when i inquired one toilet of choice would be repaired. labor and home inspection cost around 477. three toilets were shutting on and off and the one dripping toilet was still dripping and wilurs returned at no charge. returned third time for one toilet shutting on and off and one dripping toilet. after being told if the drip was heard it would have been fixed on first trip. i was quoted around 200 for dripping toilet which i did not do. i felt the one toilet included in home inspection should have been fixed.

Came as promised. Very professional. Did a thorough examination of the system as to water pressure. Immediately determined the pressure valve to the house was defective. It was a problem we have had for many months; tremendous amount of air in the system. The heating system was examined thoroughly, revealing professional knowledge as to the system's function. The problem was immediately apparent to the heating professional. He gave me a complete estimate of the total repair costs, with discounts for Angie's list usage, with senior discount. The work was done by three who addressed the problems as professionals! Our water flow and heating have been dramatically improved. The workers were friendly, knowledgeable, and professional. Would use them again if the need arises. Thanks to Angie's list for having them available with recommendations.

The provider arrived on time and was very professional. He provided covers for his shoes and asked to see the jobs. I had three jobs,1) a leaky faucet in the bath tub, 2) Rusted "J" tube and trap caused by a stopped-up drain and 3) an upstairs faucet in a rest room that was running slow. The provider gave me a quote for the entire job, which I considered to be more than I wanted to pay. He then broke the quote into individual pieces and I choose to do just the trap and unstop the drain. Before leaving, the provider told me what I could do to repair both the leaky faucet and the slow running water. It took the provider about 20 minutes to repair the "J" pipe and stopped up drain. He cleaned up the debris, I followed him to the truck and paid him.

Service was outstanding! John Michael was very helpful and informative. Prior to doing any work on my plumbing he explained to me what each particular job would cost. He was very efficient and has a solid work ethic. The job needed for my plumbing was done within a few hours. I will use Wilbur's plumbing services again in the future.

The two gentlemen were prompt and courteous. I wasn't sure their fix would be the answer to our flushing problems, but it absolutely was. They also quickly found the cause of the leak and took care of that as well. Total service time was around an hour. The price was probably about 20% above what I'd ideally like it to be, but I'll trade that premium for fast, reliable service.

They fixed the leak and showed me what I had done incorrectly so I could do it myself next time. I thought that was very nice.

They (2 person crew) did a good job and were done in less than 2 hours. They had all the parts needed on their truck. They were very professional and knew what they were doing. I saved money using a coupon on Angies list for this contractor. Before doing any work they told me what the price would be based on a price list that they use, they do not charge an hourly rate. My past experience with this kind of pricing is that you pay more than an hourly fee unless they have problems and it takes longer than expected. I would say they are expensive but all plumbers are. they knew what to do and fixed the problems.

It was fine. He did a good job. He just came in and fixed what we asked him to. He was pleasant and quick. Besides the $55 we paid to Angie's list it was $203. The price was pretty off for what he did.

I used them a couple of months ago. I had a dispute with them. They were not very good. They are very headstrong. My wife is unwell she is diagnosed with cancer, stage 4. She was going through her chemo and all that. I was stressed. They came here originally and said they will have to replace the unit and it would cost thousands of dollars. It was a brand new house and it was only two years old. I told them that was ridiculous. The guy was up there a while talking to some people and suddenly he said, "That is correct. I am wrong." He changed his story again and said, "you actually need to have your compressor changed as there are leaks from that." I told him, "you keep changing your story." He told me it would cost, "1700 dollars". I told him I don't have that kind of money. They were very pushy. I stupidly signed a paper from them to order it. I told them I can't get it installed at the moment as my wife is getting treatment and they said, "don't worry, we will work it out." They called me in a couple of days and I said I just can't do it right now due to financial issues and they said, "You have to pay! We are also going to charge you a surcharge of $245." I told them, "You didn't do anything and you misdiagnosed it!" They said that we are going to bill you and if you don't pay, we will take it further. They said that is just the way it is. They did not cut me any slack. The guy also left all his equipment in the attic. I returned it. I have worked with several air conditioning companies and I will never use them again. They have no reason to charge me that! He was only here for half an hour.

He explained the process and other things that needed attention. I was satisfied with him work and do intend to use for other repairs. He made follow up phone call and sent a thank you note.

They did the work, had to come back the second time

They arrived on time, were very professional, and thorough. They correct a small leak in one of our toilets on the spots by adjusting the water fill level. The also found two of the older faucets in the house had a slight leak and recommended replacing in the near future. This the first time I have done business with Wilbur's and I only picked them because of Angie's list. I will definitely use them again in the future. The only drawback I saw was the price to make the necessary repairs seemed high to me.

Serviced AC unit; added freon. Also, included a service contract for 1 year (2 visits-Fall and Spring).