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Wilbur's Air Conditioning Heating & Plumbing

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Wilbur’s Air Conditioning, Heating & Plumbing has been serving homeowners and businesses in the Birmingham area since 1979. We are Family owned and operated and have earned a reputation for quality service. We stand by our work, and are proud of our long-standing commitment to 100% customer satisfaction. We strive to provide you with 5 star service 24 hours a day, 7 days a week, 365 days a year.

Business highlights

45 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.

Services we don't offer

Industrial work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.6318 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
11%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-318 of 318 reviews

Gail L.
03/2014
5.0
plumbing
  + -1 more
went well.
Description of Work: checked plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erskine H.
03/2014
5.0
plumbing, drain cleaning
  + 0 more
Excellent!
Description of Work: Cleared blocked drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy D.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Checked on a plumbing problem in bathroom. Confirmed there was not a leak in the ceiling or behind the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Mary M. & John L. S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dorothy M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha W.
01/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Naomi B.
01/2014
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Carole M.
01/2014
3.0
plumbing
  + -1 more
.
Description of Work: Replaced insides of 2 toilets.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$482

Seymour F.
01/2014
5.0
plumbing
  + -1 more
Great service would use again.
Description of Work: Rebuilt shower off/on handle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Amy N.
01/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: I used Wilbur's Air Conditioning Heating & Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used WILBUR'S AIR CONDITIONING HEATING AND PLUMBING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Andy G.
12/2013
5.0
water heater repair
  + -1 more
I was very pleased
Description of Work: Inspection & installation of a hater water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Theresa G.
11/2013
3.0
sewer cleaning
  + -1 more
.
Description of Work: I needed a plumber to video cam a sewer line for a home inspection. I called and they were very curteous. Wilbur personally gave me the quote. However, I did not use Wilbur's services because the quote was $500, while Eagle Service was $250. Consequently, I used Eagle Service Company.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

carolyn T.
08/2013
5.0
plumbing
  + -1 more
Very well.
Description of Work: Stopped water from dripping in my kitchen sink and one of my bathroom sinks. Washers were replaced in both.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$504

Michael C.
08/2013
3.0
plumbing
  + -1 more
unknown
Description of Work: I already paid $111.00 for $200.00 worth of plumbing but I wanted an estimate on pulling out my cabinet. faucet and mirror to replace them. They wanted to charge $49.00 for an estimate. I just don't go for that. If they wanted my business they would give a free estimate like most companies do.i must have paid $99.00.
Rating CategoryRating out of 5

Response from Wilbur's Air Conditioning Heating & Plumbing
After reading your review I pulled your dispatch. The dispatch reads you have a kitchen faucet leaking, also wants to remodel a bathroom, aware of 49.00 trip and diagnostic fee, also has big deal coupon. before the appointment customer called back said he fell, had an emergency and will call back to reschedule. Our trip and diagnostic fee qualifies that people calling are wasting our time and money shopping for 2 or 3 prices on service items. We could factor that cost into the job instead but it would end up costing our customers more because of the price shoppers running our overhead up. Any time we have a big job to look at we do not have a problem waiving the 49.00

Brenda P.
07/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They’ve done plumbing work. We’ve used them for years, and they’ve been great!
Rating CategoryRating out of 5
Yes, I recommend this pro

John E.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
Over all they are a good company.
Description of Work: I chose Wilber's for 2011, and may have used them in 2010 too. In 2012 they did not call me for an annual inspection. When I used them, they did a good job. When I asked them for a quote on a replacement, they did not seem to give me anything special in proposed cost. So I chose someone else to replace one part of my system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,545

Craig G.
10/2011
4.0
plumbing, drain cleaning
  + 0 more
See above.
Description of Work: The kitchen sink was stopped up. The plumber found the clean out plug in the unfinished basement. He at first considered letting the clog empty onto the ground under the house. I offered a bucket, which he at first declined but then accepted. When he opened the plug a great mess of grease and water came gushing out. This would have created a terrible odor without the use of the bucket. He then ran his rooting machine into the pipe as far as he could. He was unsure whether the pipe went into the septic tank or into a grease trap. He pulled the rooting machine back out and reloaded his truck. The truck left an oily spot on the asphalt driveway which I had to clean up so it wouln't create a soft spot in the drive. The charge for coming to the house on the weekend was $69.00. The charge to run the rooting machine was $299.00. I was told the latter charge would be the same whether the machine seemed to clear anything or not. The job was given no warranty whatsoever.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$400

Response from Wilbur's Air Conditioning Heating & Plumbing
Thank you for you comments, this is how we improve. I have some new information to coach my techs in our next meeting. We do not normally offer a warranty when a line is blocked with grease. If you have any more trouble with it in the first 90 days call me and I will work with you. Thank you for mentioning the oil leak that is important to me to take care of the customers property. I will have the leak repaired. if you have trouble with the asphalt let me know. Sincerely, Wilbur Doonan

Contact information

2551 Balco Rd, Birmingham, AL 35210

https://www.wilbur1.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MPG-1559
Trade License Locale
Alabama
Trade License Authority
Alabama: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Handyman Services,
Wells and Pumps,
Natural Gas Lines,
Insulation,
Drain Pipe Installation,
Gas Logs

FAQ

Wilbur's Air Conditioning Heating & Plumbing is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Wilbur's Air Conditioning Heating & Plumbing accepts the following forms of payment: Check,Financing Available
Yes, Wilbur's Air Conditioning Heating & Plumbing offers free project estimates.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers eco-friendly accreditations.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers a 5% senior discount.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers emergency services.
Yes, Wilbur's Air Conditioning Heating & Plumbing offers warranties.
Wilbur's Air Conditioning Heating & Plumbing offers the following services: Installation & repair services of heating, air conditioning, plumbing, drain cleaning, appliance installation, Whole house generators & minor electrical work.
Industrial work.

Contact information

2551 Balco Rd, Birmingham, AL 35210

https://www.wilbur1.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day