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To the Rescue!

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

To The Rescue! has been ran by the Ramey family for 30 years. We are committed to the concept that you will have a wow experience. To The Rescue promises to make your home a healthier and safer environment. Our hard core employees stay on our team for many years. They strive to know as much as they can in our trade, the latest trends and technologies. To The Rescue! cleans specialty items like area rugs, upholstery, carpet, and tile & grout whiting. To the Rescue! also provides emergency services like, water removal and drying. Our employees are all covered by workers comp. We carry general liability, and all licenses can be requested. If you would like any more information about our services, I will gladly assist you. Our website is www.totherescuebirmingham.com We also have a 24hr automated help line at 1-888-807-5882 Mention you saw us on Angie’s List . Candace Ramey 205-252-5326

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Emergency Water & Smoke Damage Clean-up, Carpet Cleaning Residential and Commercial. Upholstery Cleaning ScotchGard Fabric Protector Hard Floor Cleaning Ceramic floor Cleaning Vinyl Tile Strip and Wax Hardwood Floor Refurbishing Odor Control Mini-Blinds Fine Oriental Rug Cleaning at our plant Dura-Hold Rug Pads Emergency and Specialized Cleaning Mold Remediation Crawlspace Services like Moisture control Crawlspace Clean-out A Cleanspace System Dealer Exterior Pressure Washing Fire Damage Clean-

Services we don't offer

Hardwood Floor re-sanding Fire Damage Clean-up Janitorial Cleaning Maid Service

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.027 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 27 reviews

Trula R.
11/2020
5.0
carpet cleaners
  + -1 more
Very well. They were quick to respond, professional and more than that, very caring. Follow up visits were made and they always responded to phone calls, texts and emails.
Description of Work: Water removal, drying of flooded space, furniture and carpet removal

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
08/2019
5.0
upholstery cleaning
  + -1 more
8 year old leather ottomans look brand new. 8 year old white leather sofa looks infiniitely better. Before he began the job, Mike explained that the sofa would not look brand new unless we did a very aggressive cleaning that would necessitate bringing in another company to "restore" the dye which has rubbed off over time. In my opinion Mike scores A+ in integrity!
Description of Work: Clean leather sectional and two ottomans

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROCHELLE K.
08/2017
5.0
carpet cleaners
  + -1 more
Very professional. Nice job
Description of Work: Clean rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbra S.
06/2017
5.0
carpet cleaners
  + -1 more
Great job, professional, detailed, high quality work
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon D.
02/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I love these people. Not cheat but they do awesome job.
Description of Work: carpets cleaned including oriental/area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia S.
12/2016
5.0
carpet cleaners
  + -1 more
Provided team to clean up, removed damaged /soiled items including walls, floors, kitchen cabinets, bath fixtures and furniture. Team removed furniture and stored basement items to an outside area so that we could choose what we wanted to try and save. Bedroom furniture had spindle legs and was not water damaged but did have mold from the moisture. Team removed and cleaned mold off of furniture so that it could be still be usable. Team was very considerate of our needs and very professional. This is the second time that we used "Two the Rescue" and would hire again if the need arises.
Description of Work: Clean up of raw sewage when toilet backed up and flooded den and bath area of basement. The sink in the kitchen also backed up and flooded the kitchen and bedroom area of basement with water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbra S.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carolyn C.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon D.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: This was for 1,015 sq ft of carpet. They do an excellent job- get stains out I never thought would ever be removed. They also have cleaned oriental and area rugs in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$446.93

Patty C.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They have cleaned area rugs several times during the past 8-10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosa-Marie S.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had a "toxic spill" of sorts thanks to an elderly family member. Without giving the specifics, I will just say that our entire den and hallway carpet was basically ruined. We couldn't clean it ourselves (not for lack of trying) and a friend told me about "To The Rescue." They came out immediately when I called them and cleaned and disinfected the carpet so that it was safe and smelled good. They were wonderful and I highly recommend them to anyone who has this sort of problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Loretta A.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Professionally.
Description of Work: Steam cleaning carpet & furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$998

Response from To the Rescue!
Thank you for your review.

Christine S.
10/2014
5.0
upholstery cleaning
  + -1 more
Excellent! Appt was easy to schedule, arrived on time, professional, solved my problem!
Description of Work: Removed stain from sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from To the Rescue!
Thank you for taking the time to write your review about our company, We are happy you to welcome you to , To The Rescue 's family.

David R.
06/2014
5.0
carpet cleaners
  + -1 more
The guys showed up on time and finished in a timely manner. Did an awesome job.
Description of Work: Cleaned carpet in Den , Hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from To the Rescue!
Thanks for gibing us a chance, we are so happy to satisfy a first time customer this manner, Sincerely Management at To The Rescue!

Julia S.
04/2014
5.0
carpet cleaners
  + -1 more
Clean up involved removing damaged walls, bath fixtures and kitchen appliances in water and sewer damaged areas. Area was completely sanitized. Special care was given to protect furniture in the basement that did not get exposed to sewage. Crew was very professional.
Description of Work: Clean up sewer back up damage and sink overflow back up in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from To the Rescue!
Thank you for taking your time to right a reiview about our services, and Special thanks for helping cheer on To The Rescue! Candace

Sharon D.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This is second time I have used their service. The first time was for cleaning of area rugs (some orientals) that they did in place. Very nice job. I'm not sure this is good price but they are very pleasant people, very professional and got stain out of carpet I never thought would come out (I have 2 boys). They give you a sample of their spot cleaner which is excellent and lots of helpful information. I will use them again.
Description of Work: This time they cleaned 1015 sq ft of installed carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$446

Response from To the Rescue!
Thanks , remember your lifetime refills for the spotter , and give us a call when you need us to come 'To The Rescue! Candace

MARGARET M.
01/2014
4.0
carpet cleaners
  + -1 more
As far as the cleaning goes, they were great. They were on time and punctual, and there were a few stains on the carpet that they were very good at getting out. However, I called them with an issue about some possible damage to furniture, and the person that came back out was defensive and skeptical about how it happened, which was pretty frustrating. Something had broken off a door on my bedside table, and it was clear that the door had just been screwed back on. The rep that came back out repaired the door, but it was especially frustrating that he was borderline insulting me with his disbelief. For those that hire this company in the future, I recommend taking photos of any valuable furniture before the company comes out. This will be helpful in resolving any disputes about damage.
Description of Work: We had them out to clean the whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$400

Stephen B.
01/2014
5.0
oriental rug cleaning
  + -1 more
It was great. Ive used them multiple times. I trust the company. They are very honest, hard working, and very knowledgeable. They we're exceptional. I have no problem putting my name behind them. I think they are fantastic.
Description of Work: They completely treated a mold problem in my crawl space. They treated it and cleaned it. They provided maintenance work. I also had a big house fire. They deep cleaned. They cleaned oriental rugs. They cleaned up part of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from To the Rescue!
Thank you so much for taking your time to write this review, especially since it was a while back , It was our please to help make your home healthy after that event, please don't keep us a select to your friends and family so that they may have a healthy home also, if you would like to keep your investments in the crawlspace up , our second company Mold & Mildew Solutions offers annual check up programs . That number is 205-252-9506

Vicki B.
01/2014
5.0
carpet cleaners
  + -1 more
It went OK, but I haven’t used them since. The quality of the work was good, and they did exactly what they said. They were on time and professional, but they were just a little on the expensive side. Overall A-.
Description of Work: They did carpet cleaning in a few rooms in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from To the Rescue!
Thanks for your honest words and taking the time to post your review. Keep us in mind if you have any specialty cleaning needs . Thanks Candace

Rosa-Marie S.
01/2014
5.0
carpet cleaners
  + -1 more
It went very well. The people who came to the house were very professional and handled the job easily. They went beyond my expectations because they not only cleaned the carpet, they sanitized it to kill all biological waste that had been spilled on the den and hallway carpet. I was very pleased and relieved that the carpet was once again safe for the family since there are babies who come to the house and crawl on the carpet. Thanks to "To The Rescue" I feel comfortable allowing babies to do that once again.
Description of Work: Cleaned and sanitized den and hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard B.
01/2014
5.0
It went very well. They were very prompt and courteous, and did exactly what they said they’d do. Hopefully we don’t need to, but we’d use them again if needed. I wish they would have shown a little more care in the packing of boxes in the process, though.
Description of Work: We had them out to do some flood recovery work.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PETER W.
04/2007
5.0
carpet cleaners
  + -1 more
This place did a great job and they were on time as they were scheduled. They did not have to move furniture because it was a newly renovated house so there was none. I used this company before and this is why I chose them again. The first time, a friend recommended them and she was really happy. They did seem a little high priced, but, I really do not have anything to compare them to. To tell you the truth, I would rather spend the money and get something for it than spend the money and be unhappy.
Description of Work: To The Rescue cleaned the carpets in three bedrooms, another room off of those and a big hallway. This was all done in my 5500 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$692

Response from To the Rescue!
Thank You for your kind comments, We look forward to serving you again :>) !!! Please call if you ever have any questions or concerns, and don't keep us a secret. Thanks Lee

TOM K.
04/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
To The Rescue is a very professional company. They showed up on time and were very courteous in following my instructions. They charged me by the hour and worked 4 hours to get the job done.
Description of Work: To The Rescue steam cleaned our carpets, rugs and upholstery within our 1600 square foot home. It took them about 4 hours to get the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from To the Rescue!
Thank You for your kind comments, We look forward to serving you again :>) !!! Please call if you ever have any questions or concerns, and don't keep us a secret. Thanks Lee

08/2006
5.0
carpet cleaners
  + -1 more
They had no problems removing the stains. The workers were very friendly and on time. I was very impressed with the work and I will continue to hire them back to my home.
Description of Work: Basically we needed this company to come and clean the carpets in every room of our home. There were some spots on different areas that the company was able to remove from the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from To the Rescue!
Thank You for your kind comments, We look forward to serving you again :>) !!! Please call if you ever have any questions or concerns, and don't keep us a secret. Thanks Lee

Christopher W.
07/2006
5.0
carpet cleaners
  + -1 more
To The Rescue did an excellent job cleaning my carpets. They were extremely thorough and made sure they got every single stain out of the carpet. The gentleman who came also wore booties over his shoes, while he was on the carpet which impressed me a great deal. I will continue to use To the Rescue in the future.
Description of Work: To The Rescue came to my home and cleaned six rooms and four hallways totaling 3500 square feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from To the Rescue!
Thank You for your kind comments, We look forward to serving you again :>) !!! Please call if you ever have any questions or concerns, and don't keep us a secret. Thanks Lee
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Contact information

908 13th ST North Suite B, Birmingham, AL 35203

http://totherescuebirmingham.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Mold Testing & Remediation,
Pressure Washing,
Water & Smoke Damage

FAQ

To the Rescue! is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

To the Rescue! accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, To the Rescue! offers free project estimates.
Yes, To the Rescue! offers eco-friendly accreditations.
Yes, To the Rescue! offers a 10% senior discount.
Yes, To the Rescue! offers emergency services.
Yes, To the Rescue! offers warranties.
To the Rescue! offers the following services: Emergency Water & Smoke Damage Clean-up, Carpet Cleaning Residential and Commercial. Upholstery Cleaning ScotchGard Fabric Protector Hard Floor Cleaning Ceramic floor Cleaning Vinyl Tile Strip and Wax Hardwood Floor Refurbishing Odor Control Mini-Blinds Fine Oriental Rug Cleaning at our plant Dura-Hold Rug Pads Emergency and Specialized Cleaning Mold Remediation Crawlspace Services like Moisture control Crawlspace Clean-out A Cleanspace System Dealer Exterior Pressure Washing Fire Damage Clean-
Hardwood Floor re-sanding Fire Damage Clean-up Janitorial Cleaning Maid Service

Contact information

908 13th ST North Suite B, Birmingham, AL 35203

http://totherescuebirmingham.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM