The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc.

chimney sweep, fireplace company, dryer vent cleaning service

About us

In business since 1990, in the Birmingham area; we strive to give our customers top-quality work and professionalism, when cleaning their air ducts, chimneys, dryer exhausts, or gutters. Call today!

Business highlights

35 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.795 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
9%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 51-75 of 95 reviews

Catherine A.
03/2012
N/A
The technicians were on time, friendly and professional. They explained exactly what they were doing and even pointed out other tips that might help the air flow in my house. It was pricey, but worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Stephen A.
03/2012
N/A
These guys showed up on time and most importantly, they did what was needed to be done, even though it was significantly less than what we had originally thought was needed. I really appreciated not being "upsold" to sevices that were not required.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

charles w.
02/2012
N/A
Prompt response, professional presentation and totally satisfactory service. Would be pleased to recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda C.
01/2012
N/A
Excellent service. They were prompt, friendly, and kept the area clean while they worked. I would highly recommend them and will use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Willie I.
12/2011
N/A
Techs were actually over two hours early because the scheduler told them an earlier than I was given. They started from the outside before I got home and were complete in less than an hour. The only problem was with the inspection. I was told the cap was on properly and the screen was intact and the chimney was in great shape. In reality the screen was rusted and brittle and apparently squirrels were using it to enter and exit my house at will. Would have much rather had a real inspection and had the screen replaced instead of having to wait two more weeks and pay an exterminator to discover the problem.

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
4.0


Sherman C.
11/2011
N/A
They were 3 times less as compaired to the first bid and the 2 other bid I received.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Paul N.
08/2011
N/A
efficent complete and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard D.
08/2011
N/A
PROMPT, EFFICIENT, NEAT, PLEASURE TO DO BUSINESS WITH

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca K.
04/2011
N/A
good value, nice folks....whole process seemed less complicated than initially described, but we have clean ducts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

rusty t.
03/2011
N/A
These guys are great and it was money well spent. I had a clog in my dryer vent and they were very diligent to fix. Air is flowing very well now thus Im saving money drying clothes. Use these guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
11/2010
5.0
This was a great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anna H.
11/2010
4.0
came out and checked damper that was stuck within 1 day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Paul A.
11/2010
4.0
Friendly, professional and efficient service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Terri D. S.
10/2010
4.0
They arrived on time---early in fact. Performed the service efficiently and quickly. Provided details on how to care for and properly use our fireplace with longevity. THANK YOU!

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Brenda S.
03/2010
3.0
The Mad Hatter Air Duct Cleaning & Chimney Sweep Service did a good job in cleaning my chimney and recommending a couple of repairs. The only complaint I have is in the follow up to their initial service. I had no problem getting them to come out and perform the initial cleaning. But once we noticed the flute would not close, I called the office and it took them two weeks to come back out and resovle this issue. It only took them two days to come out and perform the inital cleaning. I was given an appointment but the person did not show up or call. I had to call the office to inquire why no one showed for the appointment.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
2.5

Yes, I recommend this pro

Contact information

2100 A Rocky Ridge Road, Birmingham, AL 35216


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company,
dryer vent cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc. accepts the following forms of payment: CreditCard
Yes, The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc. offers free project estimates.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc. does not offer eco-friendly accreditations.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc. does not offer a senior discount.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc. does not offer emergency services.
No, The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc. does not offer warranties.

Contact information

2100 A Rocky Ridge Road, Birmingham, AL 35216


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed