Stanley Steemer

They have been excellent, professional, courteous, and respectful my home. I would highly recommend them and I would hire them again.

They were very polite and professional. They did good work, but the quality wasn't good. It didn't clean. While it was wet, you can't really tell, but once it dried, the spots came back. They need to do more of a deep cleaning or have something for spots and high traffic areas.

They came when they said they were. They did a good job cleaning the carpet. They were very professional.

They arrived right on time and then took their time to get everything super clean. I've used them before and will use them again. They do what they promise for the quoted price.

They called and said they were on their way and it took them 1 hour

It was a recognizable name and loved the price. They came on time and did everything they said they would do.

We needed carpets leaned in the home we just purchased and called Stanley Steemer. Things must be slow, as they came out the next day and leaned the entire finished basement and the second floor (3 bedrooms). The workers were professional and friendly and I felt very comfortable having them in the house with my wife all day. We were very pleased with the results.

They did a good job and the recliner looked very good. I had no complaints with them. They cleaned underneath it and it looked really good.

Everything went well as usual. They always arrive on time, are very responsive when I call, and consistently do good work.

The entire experience went very well. I accessed the Stanley Steemer web site to get an estimate and schedule the service. Our house is about 20 years old and the ductwork, etc has never been cleaned. The local franchisee confirmed the scheduled visit and, when I talked with them, gave me a discount on each system from the online estimate. The service was scheduled between 12 and 5 PM and technicians doing the service, Jeff and Angel, contacted me in the morning to confirm the time. After checking to be sure it was OK, they showed up early. We confirmed the cost and service to be performed and they got started with no delay. They worked straight through with no breaks and the job took about 5 hours. I was very satisfied with the thoroughness of their work and the care they took to minimize dirt, etc being tracked into the house and ensure there was no damage to ducting, etc.

Called to confirm time before getting there. Arrived promptly and finished the entire house (empty as we had not moved in yet) in less than an hour.

At the time we originally contacted Stanley Steemer they had a special price on a single furnace house like ours. We weren't sure if that meant a minimum job or complete cleaning, but they did a thorough cleaning. It was a great bargain for the amount of time and high tech equipment used to do this duct cleaning. The large vacuum truck they used must be a very expensive piece of equipment. Stanley Steemer asked when we wanted it done and they came on the date and time we requested. It was a pleasure working with such an efficient company.

They did an excellent job cleaning our rooms. They were professional and I would use them again.

The two employees were exceptional, polite and efficient. I have used Stanley Steemer over the years, and if all crews are like this one, they truly have their act together! I highly recommend them.

My experience working with Stanley Steemer Company has been positive. They do a good job. The people who come out are fine.

They were fine. They were punctual and did a good job.

They came on time and did a generally good job throughout the house. However, they did not get near the walls very well, especially on the stairs (the carpet now looks as if it's a different color right next to the walls, because it wasn't cleaned). We had one room with a few stains that we pointed out to them, and they appeared to be gone right after the cleaning, but returned as they were before after the carpet dried. (I was hoping the cleaning would take them out, but maybe they're just stubborn stains.) It was 2 men and they finished pretty quickly, which was nice. What bothered us was that one of the workers was trying to sell us the deodorizer and protectant treatment on the side. He offered to cut the price in half for cash payment (i.e. not paying Stanley Steemer), but they would use the Stanley Steemer products to do the treatment. This was disturbing, and I lost trust in the worker (just one of them made this "offer" and the other worker seemed to stay out of it - he actually was still cleaning the carpets while the other worker was trying to talk us into doing the extra treatment.) This experience made us uncomfortable with the workers, and combined with the spotty job by the walls, we plan on finding someone else to use for our next carpet cleaning.

At first everything was good, BUT the stains returned quickly.

Two wool carpets disintegrated within a year of the work. The acrylic carpet was not harmed.

Stanley Steemer got all of the stains out of our carpets. They cleaned all of the carpets in about three hours and it only took an hour or so for the carpet to dry. Stanley Steemer did not move the furniture they did but put it up on blocks for me.

The guy that cleaned our carpet was very nice and was here on time. He was very careful when doing the carpets so he didn't scratch anything or mess up anything. My carpets dried nicely and all the little stains that were around were totally gone.

They were very prompt and courteous and did a really good job of making my sofas clean. The man took extra time to make sure that he got everything out and that he put everything back they way he found it before he left.

They did a good job when cleaning my carpets. They made sure to get any spots out and did it all in a great amount of time. The workers were friendly and they made sure to answer all of my questions.

The man that came out was very nice and personable we talked for sometime just about everyday stuff not relating to carpet cleaning which I really liked, it made me feel like a friend not just a customer. The job he did on the carpets was great he even got the really walked on places clean.

I always use Stanley Steamer when they have specials going on and I have all hardwoods in my downstairs so I just get the upstairs cleaned. They clean around the furniture where we walk and the one room they do move out all the furniture. One time I made the mistake of going with another company. The job was awful, nothing looked cleaned and the man they sent out spent the whole time talking on his cell phone instead of working. I will stick with Stanley from now on.