Standard Air, Plumbing & Insulation

Rick was very professional, wore shoe coverings while in my home. He fixed all the faucets and without being asked, brought in my newspaper from the yard, because I had told him I was struggling with back pain. I was very pleased with the end results, but thought $414 was alot to pay to fix 3 faucets. $414 included the $50 coupon from Angie's List, so it would have been $464.

Very well! There was an issue with one of my units that the technician eventually discovered was his error, but I was charged for no additional labor or the parts to correct.

The consultation was free. I picked them because I saw their rating on Angie's List. What I liked was that the guy who came out, his name is Brian and he was honest. They were not the cheapest and on the higher end but they were honest with us and that is what I appreciate the most. He told us that we actually didn't need air duct cleaning and it would be cheaper to clean the air coolers ourselves. He said he could charge us but we could do it ourselves. So we never actually paid money to clean them. He was on time, came around the time he said he would be here. He stayed about 15-20 minutes and he was a nice guy.

They gave us good service. They come when they say they are going to come. If we have any problems, they rectify. They are good in responding. We have a contract with them to have the generator serviced and we pay $250 or $275 a year. They seem to know their product, but we specified that we wanted a Generac generator. So, they were familiar with the product and they had servicemen for servicing and fixing the generator. That was the main reason we went to them. We would use their services in the future too because we have a contract with them for a year or so. In fact, we had used them several years ago to install a hot water heater that burst overnight and it was on a Sunday. Their service was very good, but they charged about three times than what they do during the week because it was on a Sunday. However, most people will charge like that.

I asked a lady at the company if they gave free estimates for an air conditioner problem for a mobile home . She asked if it was for repair or replacement. I said repair. She replied that they ONLY give free estimates on replacement. To add insult to injury, she ending our conversation that her company does not work on mobile home air conditioner units. As an owner of five mobile home rentals and two houses, I know now who not to call.

Problem was fixed once they came. The other group had come out twice but didn't solve the problem. Standard did.

I called on Friday June 17th. Bryan was at the house on Monday June 20th. He was very professional and gave us estimates for two different systems. We decided on which system to go with. He told us that he would call us to schedule the day they would be able to start. He warned us that it might not be until the next week before someone could get to us. We have been having to make due with a couple of window units and fans for the last several years so next week was still pretty fast for us. A short time after he left he called to say that they could have the technicians here tomorrow between 8:30am and 9:00am. They started work on Tuesday June 21st right before 9:00am. They got right to work and were very professional. They worked non stop removing our old split system both inside and outside. They hooked up a pump to our line to drain anything in it. They got the big outside unit installed. Between 12:00pm and 1:00pm they had to go to the shop to make some custom parts with measurements they took for an extra intake vent they were making in the basement for the new unit. They said that if at all possible they would be back before the end of the day, and if they didn't make it back today they would be back first thing in the morning. They mentioned that they had a seminar they had to go to at 4:00pm and I knew that they had to eat sometime, so I didn't expect them back that day. On Wednesday June 22nd they arrived between 8:00am and 8:30am and got right back to work. They had everything done new furnace/cooling coils installed and hooked up to new big unit outside, extra vent built, new thermostat installed and new system up and running. They were finished between 10:00am and 11:00am. We are finally comfortable in our home and have piece of mind that everything is under warranty. We are very pleased with Standard Heating and Air. I was also very impressed with their website it is very informative and educates you on the the different systems.

Owner cares about the reuptation of the company.

Standard Heating & Air was prompt and knowledgable of the tankless system. Rheem had actually referred me to them 2 weeks ago for warranty work on the same appliance. Valve had to be repaired (installed upside down originally by a contractor). Standard plumber explained the problem and after repair, proceeded to cleaned filter quickly and efficiently.

Owner cares about the reuptation of the company.

First off I'm a bit torn, this should be two reviews. The first review was for the troubleshooting of my old AC unit, the second was for the installation of a new AC unit. On the first I was dealing with the service department. I was not overwhelmed with the level of troubleshooting that went into my old unit (which was less than three years old). It seemed that the techs had decided that the previous owner had undersized the unit (even though Standard was the company that put it in, and it is the same size that had been in the house since 1985). As a result they did not what I consider to be "fully" troubleshoot the in-place ac system. Their testing was mostly limited to testing puron pressure etc... They did not test for return leaks or do wet-bulb/dry-bulb analysis (which by my understanding should be performed). However, they did come out repeatedly when called and the technicians were courteous and professional. The second part, I'd given up on getting someone to actually run tests to see if the AC was working to the full extent it could, so I decided to go ahead and up the size of the unit considerably (as was recommended). That way at least I would have a company who had recommended a specific size unit on the hook for the sizing whenever I called. Once I was off to the sales side everything went much better. and the Installation crew was fantastic. Brian worked with me on price since the original unit was one of theirs and was only 3 years old. The installer actually knew and cared about all aspects of the system. He had many years of experience and knew the systems and tuning inside and out. The crew took great pains to keep my entire house clean (after they left you would never have known they had just installed a new unit in my attic). It was a VERY good experience. I cannot recommend them enough. There was only one issue after installation which had to do with a leak in the return duct work. Brian (sales) came out to my house, identified, and fixed the issue the same day I called him. The B I gave in quality was an average of an A for sales/installation and a C for repair....

Rick arrived exactly as scheduled (office called me beforehand to confirm his arival). He had all the parts he needed on the truck. Very personable. Went to extra measures to clean up after himself AND to clean up the debris from the prior leakage AND to sanitize under both kitchen sinks. In & out in under 45min. Exceeded my expectations.

The technician was out within an hour and cleaned the coils of the unit. He then said we needed to get a new unit and that he would have a sales person out the next morning. The next morning at 8:00 a salesperson was at our door. He told us we needed to replace our 5 year old unit with a new $5,000 unit. We said we want to get another opinion. We called another company and they came out and found 3 leaks in the system -- Standard never even looked for a leak. They recharged the unit and it has been great for 3 weeks. They believe there are many years left in our equipment. Standard keeps sending me emails telling me our estimate is due to expire. I have replied and told them something smelled fishy and I will not recommend them to anyone. Update: The owner called me and apologized for my bad experience. He then sent me back the money we paid for the service call. He seemed genuine.

They did very good work. It went very smoothly and I liked the work they did.

The igniter on the furnace would not ignite, hence I had no heat. I called their office and had a technician at my house within three hours. He was very friendly and explained in detail the work that he did. My biggest complaint is that I feel like I was ripped off price wise. I was charged over $400 for the furnace board (50A55-843). A quick google search shows prices between $70-90 on respectable websites such as Amazon. Had I known what the issue was before calling Standard (hence the need for a technician) I would have just ordered the part myself and saved $300.

I use Standard Heating & Air Conditioning Co Inc for regular service and they are very professional. The staff is friendly and honest.

The service was satisfactory. The price was higher than I expected it to be, but they did a good job.

I called them at 7:30 am on a Monday, by 8:15 the salesman was at my door, I ok'd the purchase, by 10:15 the installers were there to take out the old unit; by12:00 the new unit arrived, and by 4:30 and 4 men later the unit was installed and working. The professionalism was impeccable. Each man knew his job and did it exactly to spects. If they needed to come inside to check the thermostat, they knocked and told me exactly what they needed and did it and left. They were always courteous and kind. They came back the next day to I have Never had the quality of service and professionalism from any other job of this kind. They installed a complete heating and air unit outside of my home. I will highly recommend this company to anyone who needs this service.

Airduct cleaning went very well, the servicemen showed me before and after and wow what a difference. Great job, ask for Erik Stone and his crew. Ask Erik about the Sanuvox system for sanitizing the air as it circulates. Great company, great people.

They were very nice and very courteous, but I had to call my home warranty people for them to send someone else. I liked their punctuality and professionalism. I also liked their knowledge about the type of unit that I had. They were very thorough. I liked the company and the guy that came out.

Went very well. Showed up when promised even though weather was very cold. Ran gas line from existing line to gas grill location. Installed reegulator and gas shut offs at point os hook up which was buried in a box. Very happy with look of completed job

I signed a service agreement with them after they did some repair work. The agreement will be for coming out twice a year and the cost is around $250. They showed up exactly when they said they would. They did a full service in checking. I have an unusually large return air filter and they had that with them and were able to change it, which was nice.. Usually I had to get my own filter when I had other companies do it. They were very neat and clean and it was a very muddy day.

They did an excellent job! The worker took his time to do a thorough job. He explained the process and offered how to prevent such issues in the future. I appreciated him being timely as well. I was so happy with their work that I decided to sign up for a service agreement. I would highly recommend them for any heating and a/c work.

They fixed they problem and the condenser that was not working as well. They were prompt, professional and I would use them again. (which hopefully won't be soon!)

They came to the house 2x. the first was to repair a drain system on one of my units. The tech did a good job on the service and explained everything in detail. The cost for the repair was high, but if it fixes the problem that two other companies tried to fix, then we are good. The problem came when I told the tech I wanted someone to come out and give me an estimate for moving 23 feet of ductwork. My wife meet the tech at the home and showed him what needed to be moved. She also asked him about our den with cathedral ceiling that was tough to keep cool/warm. The tech called me at my office and explained that he would email me an estimate for moving the ductwork and also explained that we had a power vent not working in the attic. I played dumb as my company installs these almost daily, and the new vent was laying in the attic in a box waiting for one of my crews to be free to install for me. When he told me the cost to replace one of them (we have 3) would be around $700, I nearly fell out of my chair. We install the exact same units for $225 and make a very good profit doing so. To help keep the upstairs working better, he explained that he could add 3 supply vents to our area over the balcony, but would need to increase the upstairs unit from a 2.5 ton to a 4 ton system. The cost for this?? a whopping $18,456... for a single system!!!! If we wanted to get the tax credit we could upgrade to another unit that had a better seer rating for only $21,396. Now I know everyone is in business to make a profit, so am I, but upon research I found that the unit he quoted me is the bottom of the pile for Carrier... they do not make a less efficient system at all. next $21,396 system is one step up from that. I also found that I could buy they system for ~$4,000... add to that the duct lines for about $1000 more and that leaves $13,500 to cover profit and labor..... give me a break!!! I had my main system replaced 5 years ago and only paid $6,500 with a high bid of $9,500.