Ontime Service - Electrical, Heating & Cooling, & Plumbing

Being put in touch with Adkins fully justified my decision to sign up for Angie's List in the first place. They have been highly professional and a pleasure to work with.

I looked on Angie's list to find a reputable electric company. I called and inquired about the nature of my problem and was told my ceiling fan could be fixed. I was given a date and time for service which was within 1 day. The serviceman called prior to arriving to give me enough time to get home. He introduced himself and covered his shoes with covers prior to entering the house. He opened the folder to show me the prices upfront before he started the work. After we agreed on what needed to be done, he was able to repair the ceiling fan in about 10 minutes. He was knowledgeable, efficient and extremely polite. He answered all my questions and even fixed the electrical switch while he was here. I would definitely use them again. Before leaving, he explained the importance of having a yearly electrical check to ensure all plugs were grounded and that everything was as it should be. He checked every fuse box and the smoke alarms. He made recommendations that I had not even thought about and because of that, I had him install at the time a surge protector that would protect our TV's and computers in the event of a lightening strike. Overall, a great experience.

They were very prompt. The work wasn't satisfactory and it was expensive for the services performed. The contractor also had to do additional work on the plug. I would not use them again in the future.

They were very prompt. They came even after 10 o'clock at night to restore the power on our house. They did an excellent job. We were very satisfied. I think they went above and beyond what they were supposed to do. The man I think came from a high school game and came over here and got our electrics turned on. They were very professional.

The repairman identified himself when he arrived, he placed protective covering over his shoes before entering the house and cleaned up every trace of debris after he completed the job. Very professional and accurate. He diagnosed and repaired the problem within 20 minutes.

They give you an estimate, and if it cost more than the estimate you only have to pay the estimated price. On the other hand, if they come in less than the estimate, you still pay the estimated price. It is almost like a price guarantee. They come when they say they are going to come.

The guy came on time, every time. He explained what needed to be done. He recommended me to apply to their yearly membership to save me money because I was having a lot of work done.

David, the technician, was on time, very professional ans was so helpful in understanding the problem. Work was delayed a day due to pain, but was very helpful in coordinating with the power company.

We are very pleased with this company's service. They were quite attentive, and called later to follow up. We experienced no problems. Will definitely use them again.

We chose them because they had good ratings on Angie's List. The employee was excellent, courteous and very timely. I would absolutely use them again in the future if I need to.

They did some troubleshooting for some GFI outlets that weren't working, replaced a ballast in my garage and installed an under cabinet (replacement light). Everything went extremely well and the technician was friendly, polite and helpful.

Their prices were inline but I would have liked for it to have been lower. The quality of the work was very good. I will use them again.

They were on time & very nice. Though the Geek Squad that came later to hang our flat screen above the fireplace said the electrical outlet couldn't have been put in a worse place. It was also very expensive. $430.00 for one outlet? Overall I am just happy they showed up, were nice, and got the job done as I have had bad experiences with other electricians/companies.

Everything turned out great with this company. I was very happy overall and it turned out better than I thought. The crew was very friendly and professional in there work. I would use this company again the future.

Work and professionalism were great. I felt I needed to commit to them because they charge a $59 dispatch fee regardless if you do the work with them or not. They did explain they worked in a price range, however, I must have missed something. Lowes charges $119 a ceiling fan to install. I had these guys take down a fan and put a new one up in the exact same spot. So maybe $220, plus $100 for the new switches, then $100 to stick the wire back in the one outlet, I'm @$440. I paid $565 after the Angie's List coupon for $25 off

I called Ontime Electric after the first company I called canceled the day the appointment was set for and never even called back to reschedule. Ontime actually called several times on the day of the appointment to let me know about when the electrician would be coming, and then again when he was actually on his way. David, the electrician arrived on time and immediately looked at what needed to be done, gave me a written estimate and explained the jobs and details. Once I approved, he got right to work. Everything was done/completed professionally and David was both knowledgable and friendly. He didn't mind me asking all kinds of questions either. I decided to enroll in their Home Protector Plan, which is a good deal especially if you think or know you will need more electrical work done in the near future, which in my case, I will.

I was very pleased with my service. Unfortunately, I will need to postpone the installation of my tv. I need to replace my electrical panel first. Thanks to my technician, I learned that the FPE Stablok breaker panel that was installed when my home was built is not up to code and has some serious risks due to circuit breaker failures. An online search for information about the FPE Stablok confirmed everything he told me. When I am able to have the panel replaced I will most definitely have Adkins On Time perform the work..

The technician was prompt, and thorough. He explained what was causing the problem and how he would fix it. He had the supplies in his truck and completed the work successfully. I have had no problems with the work he performed. I am very pleased with this company.

He arrived within the specified time period. He was extremely knowledgable, courteous and professional. He even pointed out some other concerns for potential future problems. I will definitely use them, and specifically request him, again.

The installation was excellent. Since the basement area was finished and the electrical panel was located in the finished area the electrical service had to be routed outside. On the interior portion of the work an access panel had to be installed and the technician used a fiber optic video system to route the wiring into the electrical panel. The technician initially spent about 45 minutes trying various options to route the wiring through the ceiling of the finished basement area but to no avail. The job from start to finish tool about 6 hours.

They did very good work. They did several things for me, which were left undone by the previous electrician. They put on booties when they came in. The owner of the company has the policy that if they swear in front of the customer, they will be fired and the job will be done free of cost. It is very serious. I spent about $1500, which was neither cheap nor outrageous. It was worth the work that they did. I had a lot of stuff done by them. They repaired the outside electrical outlets. They also did some other work as well. When they came out, they told me that it could have been a fire hazard. I would recommend them to anybody. Their advertisement says that their technicians are drug-free; that they are uniformed professionals. They guarantee that if they swear, smoke, or mess your home, then the service is free. They also guarantee to be on time. I will use them again in the future.

I could not even get pass the initial phone call, the person on the phone took my info, gave me some sales pitch then wanted $60.00 non-refundable just to come out. I felt like they were trapping me. All others I called were happy to come out without the sales pitch and no money down....

One of our circuit breakers kept tripping, and he repaired it. Showed up right on time, explained the cost, services and likely outcome. Had everything he needed to get it done in one trip.

They are a good company. Nothing really stood out about them except that they completely fulfilled their mission. They didn?t leave anything undone and they charged a reasonable price. They charged less than another company that I interviewed. I don?t know anything about masts or electricity so I can?t judge the quality from a professional viewpoint; all I know is that it works and it looks nice. They were about 15 minutes late but I?m not strict with workmen because things are unpredictable.

Came when promised. Was efficient, courteous, and knowledgeable.