Our strong team of technicians have been dedicating their expertise to our community for more than 25 years. Call us today! We’re an Alabama Power Superior Solutions Dealer
Alabama Power created the Superior Solutions Dealer Program to help you connect with a quality heating and cooling company that you can have complete confidence in. Superior Solutions partners are chosen because of their excellent training, products and customer service. One Source Heating, Cooling, Plumbing, and Electrical is an Alabama Power Superior Solutions Dealer, so be sure to call us for the most up to date information on energy-efficient heating and cooling installations for your home, or for any repair, service or maintenance needs.
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Maintenance, Installation, & Repair
The entire process went smoothly. The plumber that was sent arrived quickly and was pleasant and professional. Very up front with the pricing. He started on the job right away and was finished a lot faster than I expected.
Description of Work: Repair a leak on the water main line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Michael S.
01/2025
5.0
plumbing
+ -1 more
Outstanding service - reasonable quote, listens to the customer, and does everything to make sure that the customer is happy. Will definitely call them again for my plumbing needs !
Description of Work: Water line run to new outbuilding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Bob O.
08/2023
5.0
heating & air conditioning/hvac
+ -1 more
One Source just saved me from replacing my entire system. I called One Source after getting a repair quote from another HVAC company that told me my compressor was bad and tried to sell me a new system. One Source tech came out a few hours later and replaced a solenoid and had my ac cooling immediately afterwards. The tech was very knowledgeable and helpful.
Description of Work: Fix ac system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jalesa S.
08/2021
1.0
heating & air conditioning/hvac
+ -1 more
Our family was getting a new unit because the old one in our house went out late one Friday afternoon. Someone came out Saturday afternoon to do a quick fix. The decision for a new unit was made; so that Monday we would get the unit installed. My husband was told the tech would be there Monday at 8:30am. First person showed up at 9:15 am the second tech, who actually had the new unit, showed up about 20 or 30 minutes later. The techs were at our home all day literally, it was 5:30pm when they left. They left the job incomplete. Neither tech came to tell me the measurements for piece needed to complete the job was miscalculated nor did they try to tell me there was no filter and just taped up the opening where the filter goes. Luckily my husband came home while the techs were there to see how the job was coming along. The tech told my husband that someone from the office would call to reschedule to come out and complete the job. No one from the office called. My husband had to call a few times only to be told we had to be put on a waiting because we were not priority (there were people with no air). It’s going on two weeks and counting.
Description of Work: Install of a new Hvac unit
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jacob W.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
Excellent! They were very much on time and professional.
Description of Work: They changed out my HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Blakely S.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
It went great! They came promptly, diagnosed, and fixed all within a very reasonable amount of time! I would recommend their services to anyone!
Description of Work: Heat pump repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Byron W.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
It went very good. They where on time and explained everything very well.
Description of Work: A/C Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley W.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
I normally don't write reviews, but One Source Heating and Cooling instead saved me! My house was FREEZING and with a young child at home, I needed help fast. The office staff was friendly and helpful from the start, sending a service technician out shortly after. I even got a phone call when he was on the way, which helps so much when you have kids. Instead of trying to sell me a new unit, the tech was professional , and fixed our heat in no time. I could tell he was very knowledgeable about heating and air, and not just trying to make a sale. I am so thankful for the service I received, I even got a call back a few days later making sure everything was okay. I highly recommend them for any heating and air issues.
Description of Work: Heating unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey B.
09/2017
4.0
heating & air conditioning/hvac
+ -1 more
Replaced parts
Description of Work: AC repair and replace parts
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Samantha M.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: ....
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna S.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
Fixed problem in less than 15 minutes.
Description of Work: Air conditioner putting out warm air.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Donna S.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Problem solved the morning the technician came. Would use One Source again.
Description of Work: Son''s AC unit wasn't working, the technician came out and replaced a part.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Roland G.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Tyler J.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Whitney M.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
robin W.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went well .. The tech dismissed the problem , gave several scenarios on fixing the problem and worked with our budget to get the air conditioning working again quickly
Description of Work: Fixed AC on the weekend
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
andy C.
08/2015
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Awesome.We have used these guys in the past for other houses, but since new ownership, it has gone to the next level. The attention to detail was superb. We needed an additional air intake made and installed into existing ductwork for maximum efficiency, and they did this all at no extra cost. They came back after install to check on the new system. The new unit was priced well, and the installation from start to finish was superb. As always, these guys seem to hire the best technicians, knowledgable, friendly, polite and so helpful. Wonderful experience. We really don't shop around on these guys, as we might save a couple dollars elsewhere from time to time, but the service is so good, I wouldn't use anyone else.
Description of Work: Repleced old heat pump with new
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
andy C.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went well. We have used One Source for multiple properties for years. They underwent a change of ownership in the last twelve months or so, and the new owners have breathed a new life into the company. The technicians have always been superb, but the old owners left some to be desired. Since the new owners took over, what a difference
Description of Work: We had a rental property that was for sale, and exterior heat coil was stolen. One Source quoted and installed a replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
christy D.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
One Source was the best all around. Was real upset about my unit and me not having no money One Source installed a brand new unit and did not charge plus gave me my $29.00 svc back. They are very professional and care about their customers. I would recommend them to anybody. Several of my friends have called them since and has had very successful work done and was very happy with One Source. This is one of the best companies I have had at my house..
Description of Work: Was prompt on the service , was only $29.00 to go through my entire system. Found multiple issues and said I needed a new unit due to age of system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
J K B.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
IThe previous owner of One Source had replaced parts for my HVAC that I don't believe were necessary because the unit continued to give me major problems. Once I talked with the new owners they made every effort to make it right. They sent out their best technician, Jason, and he checked and double checked everything. Diagnosed the issue a bad thermostat and replaced it. Everything is working fine now.
Description of Work: Check out HVAC systema and replace thermostat.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
john R.
11/2013
1.0
heating & air conditioning/hvac
+ -1 more
They cold-called based on previous homeowner service contract. They said I needed service. Rescheduled twice and not punctual when they came. Worse, no service was needed (technician confirmed that on spot), but company charged for the "service" call which did absolutely nothing. Then they quoted a service contract price that was 3x what they quoted on phone. Would not recommend this company. Integrity seems lacking in office staff.
Description of Work: Came out for an inspection/service call and to sign a service contract
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$70
Response from One Source Heating, Cooling, Plumbing & Electrical
Mr. [Member name] Sorry to hear your disappointment in the office. Ownership has since changed hands and the office staff has been trained as to being punctual with every call. We have put several rules in place as to keep all customers informed as to exactly when we will be showing up at our customers house. As for the pricing on a service agreement, we have one price that is offered to all potential customers that is a great deal. You receive 2 maintenances per year, a free service call, and 15% off any repairs when you have a service agreement with One Source. Also you receive priority as a service agreement customer. As the new owner of the business I am reaching out and responding to any customers who were dissatisfied as yourself and making every effort to regain the business. I have owned the company going on two years now and will not tolerate any instances where the office or techs have not done everything in their power to please our customers. Thanks for the review and I am working diligently every day to keep all customers satisfied.
Elaine N. H.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
While the first vendor we contacted did diagnose our problems and even offered some of the same solutions provided by One Source, we felt more comfortable with the knowledge of the initial technician from One Source, which is why we chose this vendor to complete our work. Our house is over 30 years old and some of the work that the service men had to complete was difficult to complete in only a "crawl space" but if they complained to each other, we did not hear any of the complaints. We do know that they had to work diligently at getting the ducts lined up, as well as getting the new unit under the house. In the grading, we assigned a "B" for cost because who wants to spend so much money? But, we do believe that the amount of work necessary to install the AC/Heat unit was worth the cost. And, we were provided cheaper options but we chose to select the more expensive unit. We were very pleased with the quality of the work - at least it was cool for the first night! Only time will tell about the heat unit but we have every confidence that if any problems occur, we can contact One Source for assistance.
Description of Work: Our AC was not cooling the house so we contacted a service company. The first company diagnosed the problem but we were not comfortable with their demeanor and unsure of accepting their information. Then we contacted One Source as the second opinion. Upon arrival, the technician checked under the house, measured output of the unit, cleaned the unit with water, and then re-evaluated the function of the unit. After that, he then explained the problem (which was the same as the first vendor). We were appreciative of his tone and the manner with which he explained our options. We asked about the cost for replacing a combination AC/Heat unit. He provided several options available for us and took his time answering our questions and concerns. When we decided to hire his company, he said he would contact his men right then - it was 5 PM. He said that they would be here to install the AC unit tonite. Four men showed up and worked until 10 PM to make sure that we had AC for the night (93 degrees). They then returned the next day to complete full installation of AC/Heat unit. On the second day, they worked for 7 hours.The work included: Built duct transition. Built return box. Tied in return runs. Ran new B-vent. Installed a disconnect for outside unit. Ram a new condensed drain out of PVC (which he dug under the house to complete). Sealed up ductwork. Connected gas. Installed angles in floor returns for filters. (Prior to this, our only way to replace filters was to crawl under the house.) Installed new thermostat. For both days all of the service representatives were extremely professional. They were considerate and even asked if it was ok to drive in our yard prior to attempting to do so.And each time they had to turn off the power or the AC to complete an installation task, they told us so we would know what was going on. At the completion of the work, the representative was patient with our questions and explained everything that we asked, as well as providing additional information for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,074
Brenda B.
05/2012
1.0
heating & air conditioning/hvac
+ -1 more
I paid a couple times to come out and service. Then on the third trip they said I needed a new one. They are quick talking and slick talking when talking about prices and they overpriced it by about $3,000. They gave me a runaround for about three weeks about returning money. I foolishly purchased the unit before I knew about them and knew about the price and found out later that I should have paid about $4,000 max. They put all these papers in front of you to sign while talking to you and like a fool I signed it. I just want to warn other people about this.
Description of Work: They were servicing my AC and then sold me a new unit.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,522
Noel S.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
Great. They installed the units with new tubing and took old units with them.
Description of Work: New fully installed heating and cooling unit.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Archie B.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were prompt. They did a good job and I did run into an issue at the begging, but they came right out and took care of it. Their price was pretty good based on some of the estimates that I had got. They were very punctual and professional. I would use them again in the future. `
Description of Work: I had the heating and air installed by One Source Heating & Cooling about a year and a half ago.
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Service Categories
Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Natural Gas Lines,
Water Heaters,
General Remodeling,
Lighting,
Insulation,
Electrical
FAQ
One Source Heating, Cooling, Plumbing & Electrical is currently rated 4.5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
One Source Heating, Cooling, Plumbing & Electrical accepts the following forms of payment: Check,CreditCard,Financing Available