One Hour Air Conditioning & Heating of Birmingham

Great response to my problem--arrived at my home in little over 2hrsAaron was my service person-he was very professional, pleasant and found problem in few minutes.He is fine representative of One HourEdward

Aaron was polite, quick, knowledgeable. When the time comes, send him back!

Quoted a price of $3000 to add Freon to a 2-ton unit. The techs did not seem like they wanted to be there and because it started raining mentioned they may have to come back the next day to use their equipment. Due to the price, I did not have the unit charged, but they charged and I paid a $79 dispatch fee. I also followed up with a call to their manager who also confirmed their charge to add Freon, but also noted he does lower that amount at times. I searched and was able to have the unit charged for less than $200.

On time, courteous, good scope of work. Technician was excellent.

Timely. You know the price of the repair prior to the job

Did a good job. Efficient. Good customer service.

Keon Gaddis provided excellent customer service and was very professional. Would recommend to anyone.

My ac techs were great

Great team, talked to a “real person” to setup the appointment. Beat their eta by 2 hours, technician was professional and very knowledgeable. He went over and above on my repair. One Hour AC & Heat has a new customer for life. Five stars isn’t enough. Super Job !!!

Arrived early and installed new ac unit and hauled away old. Good customer service. Cleaned up work area after job completion

Job was completed promptly and efficiently, and in a respectful manner. Would recommend.

Would recommend this company to anyone. Jeff Hayes was awesome and resolved the problem.

Best price and knowledgeable staff. From sales to the crew that came out. They were amazing

Aaron was great! On time, explained everything, quickly got the job done!

He was very professional and nice I will recommend James to do services on. anybody ail conditions and heating unit

Excellent experience.

Very professional and thorough

It was a very professional and easy process to have during this covid-19 period.

Very satisfied with great service call regarding our A/C unit. Service Technician, Audie, was very quick to respond to the service call. He was very professional and didn t waste any time and gave a thorough diagnosis of the A/C and didn t waste any time. He gave a good summary of issue and was very open to questions and concerns. He exceeded my expectations in every way. He was businesslike, courteous, good communicating. If One Hour is staffed with service technicians as good as Audie then they have a great business. I will not hesitate to use One Hour A/C & Heating for any service that I may need in the future and which they provided.

The cost of the service was exorbitant.

I could not be any happier with the service that I received from One Hour Heating and Cooling. I have used them in the past and will continue to use them based on their excellent customer service and the exceptional value they provide.

Have had One Hour as our primary HVAC for years, reps always polite , knowledgeable and friendly. Work performed is always above standard

Very clear and concise.