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Mr. Appliance Over the Mountain

4.8(
348
)

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Mr. Appliance specializes in appliance repair & maintenance to keep your appliances in peak working condition. But repairing your appliances is only part of the job. Our goal is to deliver superior service by taking extra steps to protect your home and become your preferred appliance repair expert. Calling Mr. Appliance ensures prompt, efficient attention, our "leave no trace" clean-up commitment, a solid quote before the service begins - no surprises, courteous and skilled in-home service professionals, never an over-time charge - we charge by the job, not by the hour, all work & parts guarantee. Mr. Appliance is locally owned & operated & is part of the largest and fastest growing full service appliance repair company in the world. When your appliances are in need of repair, contact the appliance repair experts at Mr. Appliance. Birmingham - (205) 967-8227.

Business highlights

15 years of trusted experience

Services we offer

Major household appliance repair - refrigerators, microwave ovens, freezers, vent hoods, washing machines, trash compactors, garbage disposals, dryers, ice machines, ice makers, dishwashers & ovens, & ranges & stoves

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

15%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8348 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 301-348 of 348 reviews
Judy C.
01/2015
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Mr. Appliance Over the Mountain
Thank you so much for your business we truly value you as a customer. Please tell your family and friends about the great experience with Mr. Appliance. Also, just wanted to let you know we also own Aire Serv Heating & Air so please let us know if we can provide you with the same service on your HVAC needs. Sincerely Steven & Tammy Johnson Mr. Appliance Owners
Richard K.
12/2014
5.0
appliance repair
  + -1 more
he fixed it quickly.
Description of Work: Check the oven thermometer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Mr. Appliance Over the Mountain
Thank you so much for your business we truly value you as a customer. Please tell your family and friends about the great experience with Mr. Appliance. Also, just wanted to let you know we also own Aire Serv Heating & Air so please let us know if we can provide you with the same service on your HVAC needs. Sincerely Steven & Tammy Johnson Mr. Appliance Owners
Nona S.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: FIXED WASHING MACHINE - UNCLOGGED DRAIN AT BOTTOM. WENT WELL
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Appliance Over the Mountain
Thank you so much for contacting Mr. Appliance we truly appreciate your business. Sincerely, Steven & Tammy Johnson Owners Mr. Appliance
Robert F.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: replaced ice maker. first replacement used was defective, made 2nd trip to replace. part cost seemed high especially since it was on the truck when they got here.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Mr. Appliance Over the Mountain
Thank you so much [members name] for using Mr. Appliance for your appliance repair. We truly appreciate your business. Thanks, Steven & Tammy Johnson Owners Mr. Appliance
Catherine M.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the relay switch to compressor for side by side fridge in the garage. Great news, we thought it was probably going to be the compressor. We might get another couple years out of it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Mr. Appliance Over the Mountain
Thank you so much [members name] for your business we truly appreciate it. Sincerely Steven & Tammy Johnson Owners Mr. Appliance
Jason M.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very pleased with their service and professionalism.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Response from Mr. Appliance Over the Mountain
Thank you so much [members name] for your nice review we really appreciate your business. Thanks, Steven & Tammy Johnson Owners Mr. Appliance
Stacie S.
10/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Appliance Over the Mountain
Thank you so much for your business. Steven & Tammy Johnson Owners Mr. Appliance 205-967-8227
Linda H.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed washing machine quickly. Would definitely use again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Mr. Appliance Over the Mountain
Thank you so much [member name removed]for your business and your review. We truly appreciate you as a customer. Thanks, Steven & Tammy Johnson Mr. Appliance Owners
LORYN L.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced bad Locking mechanism on washer and replaced worn rollers on dryer. |A+++ from start to finish very professional and prompt.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Mr. Appliance Over the Mountain
Thanks do much (member name removed) we really appreciate your business. Steven & Tammy Johnson Owners
Elizabe A.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed the garbage disposal and the ice maker. Prior to my serviceman's arrival, I received a text with his picture, which I appreciated since I am a single woman. He arrived promptly at the time promised, everything was repaired, and I received follow-up calls and emails from the company. Very professional. I would definitely recommend them, and I will use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Mr. Appliance Over the Mountain
Thank you so much for your business Steven & Tammy Johnson Owner
x Y.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The repairman went beyond what was required to keep me going while I had a houseful of family visiting. He made it easy for me even speaking with warranty company to confirm the information they required. I was very pleased with attention to his awareness of my need that I had not even mentioned. Very kind and courteous. |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from Mr. Appliance Over the Mountain
Hey Ms. [removed member name] We are so excited to see this great review from you! Thank you so much for your business we greatly appreciate it. FYI: We also own Aire Serv Heating & Air so if you need a cleaning, repair or replacement please keep us in mind 205-591-5555. Thanks, Steven & Tammy Johnson Owners
Cindy W.
06/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Appliance Over the Mountain
Thank you [member name removed] for your business we really appreciate it. FYI: We also own Aire Serv Heating & Air 205-591-5555 so please keep us in mind for any HVAC repair, replacement or tune-ups you may need. Thanks again Steven & Tammy Johnson Owner
Dana R.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: we had a problem our with dishwasher. Mr Appliance came in, did some testing, and said it the cost of repair exceeded the cost of new dw. a couple of weeks later, we rec'd refund check for half of the service call price.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30
Meredith H.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mr. Appliance fixed our stove quickly and effectively. The tech explained what he thought might be wrong, did some investigating, then talked with me about our options. The needed part came in quickly and he came back to fix it within a day. Very happy with the service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Appliance Over the Mountain
This is so awesome to see Ms. [member name removed] I'm so happy to see you received superior service! Thank you so much for your business! Steven & Tammy Johnson Owners
Laurel K.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a part in the washing machine.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Mr. Appliance Over the Mountain
Thanks so much [member name removed] for your business we definitely appreciate it. Please keep us in mind for all your appliance repair needs. Also, just to let you know we also own Aire Serv Heating Air so please give us a call for any Heating & Air needs 205-591-5555. Steven & Tammy Johnson Owners
Taylor F.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: These guys were great! Did only the work needed and told me how to save some money! Really appreciated their help and the work they did was perfect.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Appliance Over the Mountain
Thank you so much for this great review!! We strive to give the best customer service from the time you call our office all the way to the time our tech leaves your home. Please keep us in mind for all your appliance repair needs! Just fyi we also own Aire Serv Heating & Air so please keep us in mind if you need any service, cleaning or replacement on your Heating & Air. Thanks again. Steven & Tammy Johnson Owners 205-967-8227
Nancy B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Evaluated cause of vibration. Determined it to be due to imbalance of machine. Made adjustment and charged only the basic service call fee. I do not recall the date or $ amount.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
shah H.
06/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Joseph C.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked ice maker, ensured all mechanical and electrical parts were working. Cleaned out fill tube (removed ice) and ensured working
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Mr. Appliance Over the Mountain
Thank you [member name removed] we really appreciate your business. Steven & Tammy Johnson Owners Mr. Appliance 205-967-8227
Rachael H.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Subzero control panel It's working great. I use them for all my appliances. Marlon. Is great
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Mr. Appliance Over the Mountain
Thank you so much Ms. Hincy for the great review we truly appreciate your business. Steven & Tammy Johnson Owners Mr. Appliance 205-967-8227
steven P.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Mr. Appliance Over the Mountain
Thank you Mr. [removed member name] for your review we really appreciate your business. Steven & Tammy Johnson Owners Mr. Appliance 205-967-8227
Melanie S.
04/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Mr. Appliance Over the Mountain
Thank you for your positive review we appreciate your business. Steven & Tammy Johnson Owners Mr. Appliance 205-967-8227
Donna C.
04/2014
5.0
appliance repair, small appliance repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
John R.
03/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Used twice, once to repair leaking dishwasher and again to repair dryer. Both times I received excellent and prompt service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr. Appliance Over the Mountain
Thanks for this great review. It means so much to us when we see our customers happy. Just want to let you know we also own Aire Serv Heating & Air, which is listed on Angie's List as well, so please keep us in mind for on any HVAC repair/replacement/cleaning needs. Thanks Steven & Tammy Johnson Owners
Paula J S.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Repair free standing ice maker .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Mr. Appliance Over the Mountain
Thank you so much [member name removed] for your business we really appreciate it. Steven & Tammy Johnson Owners Mr. Appliance

Contact information

2812 Ruffner Rd, Birmingham, AL 35210

http://www.mrappliance.com/birmingham

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded
Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Mr. Appliance Over the Mountain is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Mr. Appliance Over the Mountain accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mr. Appliance Over the Mountain does not offer free project estimates.
No, Mr. Appliance Over the Mountain does not offer eco-friendly accreditations.
Yes, Mr. Appliance Over the Mountain offers a 15% senior discount.
No, Mr. Appliance Over the Mountain does not offer emergency services.
Yes, Mr. Appliance Over the Mountain offers warranties.
Mr. Appliance Over the Mountain offers the following services: Major household appliance repair - refrigerators, microwave ovens, freezers, vent hoods, washing machines, trash compactors, garbage disposals, dryers, ice machines, ice makers, dishwashers & ovens, & ranges & stoves
Ask for details

Contact information

2812 Ruffner Rd, Birmingham, AL 35210

http://www.mrappliance.com/birmingham

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM