For more than 35 years, Mountainview Chem-Dry has been providing home and business owners with exceptional carpet cleaning services to the Birmingham area. We don't just stop at carpets either! We are your complete solution for area rugs, upholstery, tile and grout cleanings as well. Our technicians are trained to deliver top-quality service at an excellent value.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial carpet cleaning; Oriental and area rug cleaning; Upholstery cleaning; Tile, stone and grout cleaning; Leather cleaning; Water damage restoration; Pet urine odor removal; Natural stone polishing; Granite Countertop Cleaning, Sealing & Polishing
It went very well. The Mountainview folks were courteous, timely, communicated well before, during, and after the job. They did an excellent job for us.
Description of Work: Clean, Sanitize and Protect 3BRs and a HW. Also performed PURT treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mountainview Chem-Dry
Thank you Mr. [Member Name Removed]. It was a pleasure working with you for the first time and look forward to hearing from you in the future.
Richard P.
02/2020
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Excellent. They did a great job. Will hire again!
Description of Work: Cleaning rugs and upholstery
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Mountainview Chem-Dry
Thank you Mr. [Member Name Removed]. It was a pleasure working with you.
Morgan G.
08/2019
5.0
upholstery cleaning
+ -1 more
Great. Caleb did a fabulous job of cleaning my furniture and was very professional and courteous.
Description of Work: 2 couches and 2 chairs cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Mountainview Chem-Dry
Thank you! It was a pleasure working with you and we look forward to working with you again in the future.
Ann B.
07/2019
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Great. Tech did a great job and was very helpful.
Description of Work: Carpet and upholstery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Mountainview Chem-Dry
Thank you! We are so happy to hear you were pleased with our work. We will let Travis know your kind remarks. We look forward to working with you in the future.
Marilyn S.
01/2019
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Excellent. The workers were professional and very courteous. They worked very proficiently. They made sure we were happy with the job and offered any other services I needed. They have also cleaned other furniture and carpets for me and did an excellent job each time.
Description of Work: carpet and furniture in my motor home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mountainview Chem-Dry
Thank you Mrs. [Member Name Removed]. It was a pleasure to work with you again. We always enjoy working with you.
10/2018
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Great job at a price of about half of what I paid the first time I had this rug cleaned a few years ago. I have dogs of my own who occasionally have accidents and also dog sit for family members whose dogs are NOT housebroken and this very large and very expensive rug was so badly soiled with dog urine, I thought I was going to have to trash it. Chem Dry made it as good as new again. I was so pleased with their service that when they delivered this rug back to me, I had them pick up a second rug for them to also clean.
Description of Work: Cleaning of Oriental Rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Mountainview Chem-Dry
Thank you. We are so glad you were pleased with our rug cleaning. We look forward to working with you again in the future.
Lindsay W.
09/2018
5.0
carpet cleaners
+ -1 more
The technician arrived promptly and did an excellent job. He was polite and professional. I will definitely call them again.
Description of Work: We needed to try to have some stubborn stains removed from a carpeted room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Mountainview Chem-Dry
Thank you Mrs. [Member Name Removed]. We appreciate your kind words and look forward to working with you again soon.
Janet C.
08/2018
5.0
carpet cleaners
+ -1 more
They did an excellent job cleaning my six rugs. They looked new when they were returned to me. The owner, David, was very professional and did exactly what I instructed him to do. I have some sensitivity to perfumes, harsh detergents (fumes can bother me after being cleaned) and other things, so they used only their cleaning method which consists of just water and a very mild detergent that is vegetable based, I believe. I really have no complaint other than I wish the service was a bit cheaper, but then again, you get what you pay for. Overall, I was very pleased with Chem Dry and I would use them again. —-Janet Chitty
Description of Work: I had six rugs cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Mountainview Chem-Dry
Thank you Ms. [Member Name Removed]. It was great working with you and we are so glad you are pleased with your rugs.
Ellis H.
05/2018
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Great company that exceeded my expectations. I will definitely use them again.
Description of Work: Carpet treated for cat odor and general carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Judith B.
03/2018
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Called to come early from a cancellation. Arrived on time. Very polite and eager to provide service. Sold a nice protective product for my rugs and was well aware of the coupon offer and price already paid. His name was Anger and that her was! Just the way I would like all service to be attended to in my home - pleasant, happy to be doing the service, on time and good service of cleaning. My rugs look lovely and restored to original newness.
Description of Work: Rug cleaning for 5 wool decorative rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth A.
12/2017
5.0
carpet cleaners
+ -1 more
great - they cleaned it up and offered a guarantee
Description of Work: carpet cleaning animal smell
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mountainview Chem-Dry
Thank you Ms. Kvale. It was a pleasure to work with you. Give us a call if you have any questions. Happy Holidays!
Wanda W.
05/2017
5.0
carpet cleaners
+ -1 more
Beautifully!! Our technician, Angel, was a kind and professional man. He arrived on time and worked diligently to get the job done. Although it isn't, the carpet looks new.
Description of Work: Our carpet needed cleaning after a season of soccer.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$307
Response from Mountainview Chem-Dry
Thank you Ms. [Member Name Removed]. It was a pleasure to work with you.
Stephen E.
04/2017
5.0
carpet cleaners
+ -1 more
Quick, easy scheduling and everything was thorough. There was no big upselling effort, as you get with a lot of these operations. In fact, he found a way to fit in more than I was expecting.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James T.
03/2017
5.0
carpet cleaners
+ -1 more
I have been very pleased with them. The price is based on the size of the room. One person came out to complete the service and it only took him about an hour and 15 minutes. They were punctual. They explained the service and were able to complete it quickly. I was very pleased with the results.
Description of Work: They cleaned my bedroom carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Duncan M.
06/2016
5.0
carpet cleaners
+ -1 more
Very pleased. Just moved in, weren't sure the carpeting could be saved, but the they were able to remove stains etc. which allowed us to keep the carpeting.
Description of Work: Carpet cleaning / sanitizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Mountainview Chem-Dry
Thank you [Removed members name]. Glad we could help. We look forward to helping you in the future.
john O.
04/2016
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
No problems, nice work. They charge by the square foot of carpet size.
Description of Work: cleaned 2 wool oriental rugs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Mountainview Chem-Dry
Thank you [Removed members name]. We look forward to helping you in the future.
BETTY M.
02/2016
5.0
carpet cleaners
+ -1 more
Christopher and Byron arrived in the time slot specified. They were the same two gentlemen who had given us the quote last week. We walked through the rooms again and Christopher explained what would be done. They went to work immediately following the walk through and vacuumed then cleaned each room. They had to move some very heavy furniture in the process but did so without any problem. The estimate had been 4-6 hours to complete the job and they finished in 4 1/2. They were professional and business like in all of their dealings. The cost was exactly what the estimate was. I had used another Chem-Dry franchise in another state and received the same high quality service. I will definitely use again and recommend this company to my neighbors.
Description of Work: Cleaned carpets in four rooms and five closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Response from Mountainview Chem-Dry
Thank you for the review Ms. [Member Name Removed]. We look forward to working with you again in the future.
Elizabe A.
11/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Excellent. Because my job was so piecemeal, I used the 15% off coupon. When I called to get more information, the woman who answered answered all the questions I had about the company and their unique cleaning techniques. Shewas able to provide an estimate of my job and schedule me on the day I wanted. The day before, I received an email telling me what to expect and what I needed to do to prepare, which was nice. My technicians, Michael and his son Alex, called prior to coming and arrived on time. They were professional, efficient, and personable and were able to give me the exact cost of the job prior to beginning the work. Everything looks wonderful, and my allergies immediately improved. I would highly recommend this company to my family and friends and will definitely use them in the future.
Description of Work: One room received a carpet cleaning that included sanitation and scotch guard. 5 pieces of furniture were cleaned. A 9x12' area rug received a carpet cleaning that included sanitation and scotch guard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Mazy H.
07/2015
5.0
oriental rug cleaning
+ -1 more
Great service, and affordable to clean 5 rugs. Would use them again.
Description of Work: Rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Lorita W.
11/2014
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They did a very thorough job. I would use them again in the future.
Description of Work: They did some regular carpet cleaning and some upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$508
Robbin S.
05/2014
2.0
carpet cleaners
+ -1 more
They told me to remove all the items from dressers before they came so they could move furniture. Only one bedroom of furniture was moved. There was some stains in one room and he said they wouldn't come out. When I tried after he left, they came out with 409 and a damp cloth. also, the other 2 rooms just didn't look clean. I called the company and they were going to send someone out the following Monday but then they called and canceled. I decided I didn't want to fool with them anymore, should have done it right the first time, for the high cost, I thought it would be first rate. I'll use bargain guys next time.
Description of Work: cleaned 3 bedrooms of carpet.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$259.05
Response from Mountainview Chem-Dry
Ms. [member name removed], I am sorry that you were not satisfied with your carpet cleaning. Thank you for leaving a review here as we always value feedback from our customers, good or bad. It is our goal to provide an excellent service experience to all of our customers. I do not have a reason or explanation as to why the spots did not come out. After your initial call, we did check that technician's equipment and did find a minor problem that could possibly have attributed the spots not being removed, but I can not say that for sure. Our policy as always is to return at no charge anytime a customer is not completely satisfied with the service they received. I called you personally the day the return service was scheduled to let you know that we were going to be late and to see if that would be ok, or if we needed to reschedule for a different day. This is not the norm, but due to the enormous amount of homes that were flooded that day from the torrential rain storm the night before we were trying to help as many people get the water out of their homes that we possibly could. When I called you, you just told me that their was no need for us to come out as the problem was already corrected. I do apologize to you as I should have followed up with you again in the following days to clarify what you meant, but we were working such long hours due to the floods, I simply forgot. If you would like to contact me back I will work with you in order to show you the quality of service we typically provide our customers. You can call me (David) and I will be more than happy to speak to you in more detail about this. I did attempt to call you again but was unable to leave a voicemail because it said it was unavailable. I hope to hear from you soon and possibly have the opportunity to resolve this issue. Thank you.
Henrietta S.
11/2013
1.0
carpet cleaners
+ -1 more
This company wasted my time and caused me substantial inconvenience and expense. They offered no recompense. I cannot recommend them.
Description of Work: The person arrived at the appointed time, but failed to bring the products needed to clean the carpet. I had taken a day off, removed decorative items and small furniture from the carpeted area, made time-consuming preparations and future plans. I have my carpets cleaned more than usual since I have pets, and I had spoken with the appointment-maker specifically about my need for pet stain and odor products. The man arrived with no products for the purpose. At least he was honest about it; thus the "fair" grade for professionalism. What he did not do was offer any acceptable solution for the problems he created for me. Go get what was necessary? No. Call another operator who might have adequate supplies? No. Discount service on a make-up day? No! He seemed to have nothing to offer, so I asked him to leave.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0
Response from Mountainview Chem-Dry
(Removed Member Name), Thank you for speaking with me on the phone about you review of our company. I look forward to hearing back from you after Thanksgiving and the opportunity to return to your home. I know you have used our service many times before and been very happy with the service and quality of cleaning performed. I hope that you will accept my apologies for the miscommunication on our end that attributed to the work not being performed in your home. I hope you have a Happy Thanksgiving and I will talk to you soon Thank you.
The lady that I spoke with to set up the appointment gave me a general idea of the cost estimate. She estimated between $140-$175 for the couch and $1 to $3 per square foot for the rug. She explained that the representative would make measurements and let me know prior to doing the work the exact cost. The price for the couch was $160. The price for the rug would have been higher if I had let them take the rug back to their shop. The representatives were prompt. They also gave me an estimate for cleaning the ceramic tile throughout my house. I am going to make a follow up appointment and have the ceramic tile cleaned. The company has a $99 minimum for upholstery cleaning and a $200 minimum for ceramic tile cleaning. They also charge a $7 trip fee. The company exceeded my expectations in service and quality. The price was well worth it.
Description of Work: Mountainview Chem-Dry cleaned a couch, chair, ottoman and oriental rug in my den.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$410
Peachy S.
09/2013
5.0
carpet cleaners
+ -1 more
Technician arrived as promised. Explained services and gave me the prices. Removed pet urine on first day. Returned later and cleaned carpets which were very dirty. Job was very well done by a very good technician. I was very well pleased with service and would have done again in future.
Description of Work: Removed pet urine and cleaned carpet
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Todd L.
07/2013
5.0
carpet cleaners
+ -1 more
They are great. Their rate was not expensive and I had a coupon.
Description of Work: I used Mountainview Chem-Dry. They did whole house carpet cleaning for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Drapery Cleaning
FAQ
Mountainview Chem-Dry is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Mountainview Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Mountainview Chem-Dry offers the following services: Residential and commercial carpet cleaning; Oriental and area rug cleaning; Upholstery cleaning; Tile, stone and grout cleaning; Leather cleaning; Water damage restoration; Pet urine odor removal; Natural stone polishing; Granite Countertop Cleaning, Sealing & Polishing