When she left, the floors were still dirty, the carpets were not clean, and the bathrooms were half-done. She dusted well but didn't dust everything. I had to point out that she hadn't cleaned off the coffee table, and that she had left some little piles of dirt in the corners of some rooms. One pile was near the front door. She went back and cleaned the coffee table and swept up some of the piles. My wife and I paid her and saw her out the front door. After she was in her car, I stepped back on a rug and said "What's this?" My wife lifted the corner of the rug, and THERE was the pile of dirt that she had left by the front door! I called her cell phone immediately, but she did not answer. I left a message asking her to call me back, but she has not responded. Just today, I found a wristwatch and two rings missing from a bureau drawer. No one has been in our house but my wife and me and our cats. There's no telling what else is missing that we haven't discovered yet. Beware of this lady!!!!!
Description of Work: My wife and I hired Kim to clean our house. She said she had her own equipment, but when she got here, she said her vacuum was broken and had to use ours. She said she worked with a partner, but when she got here, she was alone. We asked her to dust, vacuum carpets, mop floors, and clean bathrooms. She seemed inexperienced, but was very friendly and talkative, so we let her go ahead.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
KIM STRINGFELLOW is currently rated 1 overall out of 5.
No, KIM STRINGFELLOW does not offer free project estimates.
No, KIM STRINGFELLOW does not offer eco-friendly accreditations.
No, KIM STRINGFELLOW does not offer a senior discount.
No, KIM STRINGFELLOW does not offer emergency services.
No, KIM STRINGFELLOW does not offer warranties.
KIM STRINGFELLOW offers the following services: HOUSECLEANING.