Grout Superior repaired some grout issues in my master bath. An area immediately failed and needs to be repaired again. Ivan gave me dates he could make repairs and did not come back to repair on those dates. He is now unresponsive. I made it clear I do not expect the repairs for free, I will pay again, the grout still is not fixed.
Description of Work: Grout repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Mark K.
01/2021
1.0
ceramic tile
+ -1 more
Company replaced grout on shower floor 15 days ago. Upon arrival at my residence, representative stated that shower would be ready for use in 24 hours. Fifteen days later grout is still not dry. Company has been unresponsive to requests for follow-up assistance.
Description of Work: Clean tile and re-grout ceramic tile shower floor.
Rating Category
Rating out of 5
Rita W.
09/2016
3.0
ceramic tile
+ -1 more
Not sure yet. Only time will tell how it hold up. The crew was very unprofessional and left a big mess. I called the owner to let him know, but he didn't offer a clean up.
Description of Work: grout cleaned in two bathrooms
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$600
Darryl P.
09/2016
5.0
ceramic tile
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Carole R.
11/2015
5.0
ceramic tile
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alicia P.
04/2015
5.0
ceramic tile
+ -1 more
Owner arrived with an assistant who did most of the work. He spent several hours removing the grout and redoing the floor throughout our kitchen He was pleasant and friendly. Did not disrupt the household and left no mess when he left. The floor looks 100% better. I would recommend them to anyone who needs tile grout repair.
Description of Work: Removed loose grout in my kitchen and regrouted throughout and sealed.
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Service Categories
Ceramic Tile
FAQ
Grout Superior is currently rated 3.3 overall out of 5.
No, Grout Superior does not offer free project estimates.
No, Grout Superior does not offer eco-friendly accreditations.
No, Grout Superior does not offer a senior discount.
No, Grout Superior does not offer emergency services.