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ED'S LOCK & KEY

Locksmiths

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
3.0
Showing 1-1 of 1 reviews

Doug F.
03/2013
3.0
locksmith
  + -1 more
I had two keys for my 2000 Lexus RX300 cut and programmed. The gentlemen that did the work really knew what they were doing, so that's the main reason I would use them again. Other factors that could be an improvement are customer service and the waiting room. It was a really cold day and they had the door wide open and it was really cold inside. I had to wait for at least an hour and probably a little more before they finished with me. However, all of it was not their fault. I was kind of a problem case because one of my programmable keys had been run over and glued back together. They first thought they were going to have to flash my car's computer, but I showed them the parts of the key and they figured out it was the master key and they were able to do the job for $110 instead of $300 - $400. So, bottom line - these guys know their business. But, don't expect great customer service or a plush waiting room. I would use them again - unless I found another locksmith close to where I lived or one with a nicer office.
Description of Work: I had two keys for my 2000 Lexus RX300 cut and programmed. The gentlemen that did the work really knew what they were doing, so that's the main reason I would use them again. I was kind of a problem case because one of my programmable keys had been run over and glued back together. They first thought they were going to have to flash my car's computer, but I showed them the parts of the key and they figured out it was the master key and they were able to do the job for $110 instead of $300 - $400. This was $50 per key to cut and program and $10 for a new battery in one of the remotes.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
3.0

Yes, I recommend this pro
$110

    Contact information

    2608 32ND AVE N, Birmingham, AL 35207


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    ED'S LOCK & KEY is currently rated 3 overall out of 5.
    No, ED'S LOCK & KEY does not offer free project estimates.
    No, ED'S LOCK & KEY does not offer eco-friendly accreditations.
    No, ED'S LOCK & KEY does not offer a senior discount.
    No, ED'S LOCK & KEY does not offer emergency services.
    No, ED'S LOCK & KEY does not offer warranties.

    Contact information

    2608 32ND AVE N, Birmingham, AL 35207