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Domestic Diva Housecleaning

House Cleaning

About us

Domestic Diva Housecleaning provides a service that is desperately needed by working folks with busy schedules. Our goal is to simplify your life by providing you with not only an excellent service but also, excellent customer service. We are punctual, affordable, we offer flexible scheduling, and we are respectful of you and your home. Call us today and let us simplify your life!

Business highlights

14 years of trusted experience

Services we offer

Housecleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
0%
3
15%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.4
punctuality
4.7
Showing 1-13 of 13 reviews

Valorie P.
07/2013
5.0
house cleaning
  + -1 more
When I first contacted Kristi she was available to give a quote the next day although she was not able to give me an exact time. I was ok with that. However, due to her GPS not showing my address, after waiting well beyond the latest stated time, I had other obligations and had to leave home. Kristi did reschedule for the next day and arrived on time. I liked the fact I was able to communicate via text with her. I made her aware from the beginning that my father-in-law (FIL) would be the one present the day of the clean and that was not an issue for her. All was well until I got the call about my hardwood floors. Kristi informed me she had cleaned my hardwoods with a general disinfectant that she used on all hardwoods but it streaked. She stated she then used plain water twice and finally used Murphy's Oil Soap all to no avail. She seemed genuinely upset about the fact she could not get the streaks to go away. She even offered to come back and try again. In the phone call she asked me if I had put anything on my floors to which my original answer was no that I only use Bona. She said she didn't have her Bona with her but she would gladly come back the next day to try again. I then remembered I had previously put Halloway House's Quick Shine on the floor maybe 6 months prior and told her so. The next morning she met with my FIL to try again. According to my FIL she was down on her hands and knees scrubbing and a white substance came up off the floor. I knew that was from the Quick Shine. I again began looking on the internet to find a solution as I had tenants moving in on following Monday. When I read on the Quick Shine site it plainly stated not to use any of the products Kristi had used on the floor. After calling the floor manufacturer and Quick Shine my FIL began the search for something to strip the floor with. Fortunately for us Don's Carpet One in Trussville knew exactly what we needed. After two days we finally got the entire floor done. I spell all of this out because I feel if you are a professional, going into homes with various flooring, you should protect yourself by asking before hand if there is anything special about the floors. You should also take it upon yourself to know at least the most common cleaning options. For instance I would print the instructions for Quick Shine and have it in a binder for quick reference for any future homes. Other wise the home was very clean. I do wish she would have pointed out to either my FIL who was present or via text or phone call that there was food left in the refrigerator. Luckily, I was doing a look over since we had to drive up to work on the floors and found it. Lastly, the oven nor the bottom drawer of the stove was wiped out. I ran the self cleaning function of the oven and wiped it out before I left. The tenants were very pleased with the home upon move in.
Description of Work: Kristi provided a move out clean on our home. We relocated and opted to rent our home. Part of the rental contract is that the home must be professionally cleaned with receipt.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Domestic Diva Housecleaning
I would like to start by saying that I thoroughly enjoyed working with both Valerie as well as her father in law on this house cleaning. They were extremely nice and until reading this review, I was not aware at all that they felt that it was my fault that there was an issue with the floors. I would like to point out that the floors were cleaned with standard cleaning products. Nothing harsh, nothing out of the ordinary, nothing that should have done ANY damage. I use these products on laminate and hardwood floors in homes every single day and we have never, and I mean NEVER had a problem. I would like to point out at this point that I did an hour (or more) walk-thru with the client and discussed everything at length...during that hour walk-thru it was NEVER mentioned to me that she had used any "special" products on the floors. I always point out to my potential clients that I use either Murphy's Oil Soap on the wood floors (which is says plainly on the label you can do) or a gentle disenfectant cleaner which is also labeled for use on laminate and hardwood flooring. I had NO reason to believe, nor was I told, that these floors had received a special treatment of anything and as a result would require a highly specialized cleaner from Don's Carpet One. Also, if you re-read the review, you will notice that the client says (admits) that even after being questioned by me over the phone AFTER the cleaning took place she was STILL telling me that they had not used anything special on the floors and only "remembered" it after the fact...yet I knew something was not right because the floors would NOT clean up no matter what we did. It was only AFTER the cleaning...get that please, AFTER THE CLEANING, that they remembered/realized that they had in fact used the Halloways Quick Shine. So we discussed floors during the walk-thru, we discussed floors after they wouldn't clean up properly, after the cleaning and only after I persisted in saying that something wasn't right, THEN AND ONLY THEN did the client remembered that she had used the Quick Shine six months before, and those are the clients words from the review, not mine. I'm not being ugly, but I am not a psychic and if the client readily admits that even she didn't remember using it until I persisted in asking questions after the cleaning, then that is not something I can control or take responsibility for. I used the standard floor cleaning products that should have worked with no issues. Also, her father in law was absolutely delightful to meet and talk with, but even he was perplexed as to what was wrong, and in my presence called the client to ask what had been put on the floors...they were still insisting over the phone to him that nothing had been put on them and suggested that maybe the people who owned the house before them had used something. I say that only to point out that there was a lot of confusion over these floors, I cleaned the floors based on the information I had and that was provided to me by the client directly before the cleaning. I will also point out that it doesn't help me from a cleaning perspective if I find out AFTER a cleaning has been completed that IN FACT a specialized product was used on the floors six months before. I hate it that there was so much trouble with the floors and I was genuinely concerned because based on the information I had, I knew there just wasn't anything else I could do. But if I had been told going into it that a wax-like substance/cleaner had been put on the floors, when I was telling the homeowner that I would be using standard floor cleaning products, then a lot of this could have been avoided. Also, I would like to address the stove issue. I did discuss with the homeowner during the walk-thru that normally we do not clean the inside of the stove with oven cleaners, etc, and it was my understanding, and if I misunderstood this then that is my fault, but it was my understanding that the management company they are using to rent the home did not require the inside of the stove to be scrubbed out. However, we should have wiped out the drawer and that is our fault. So I do apologize for that. That was an oversight. As far as the "food" in the refrigerator...I cleaned the entire inside of the refrigerator myself. There was a small container of what looked like very fresh cherry tomatoes in a small plastic container (like what would come from the grocery store) as well as a small bag of still fresh lettuce. That is ALL of the "food" that was left in the fridge. Since the father in law was watching over the house, and was back and forth over there, and since all utilities were still on, I was under the impression that perhaps it had been left in there as a snack in the event he was there overseeing things and wanted something. It wasn't a deliberate act of trying to leave the refrigerator dirty, the food was still very fresh the day we cleaned so I left it in the crisper after I had completely cleaned out the refrigerator. Had the food been old or rotten I would have certainly thrown it away. Lastly, I do hate it that we had to reschedule the initial walk-thru due to a lack of cell service in the clients area, as well as this "newer" subdivision not showing up on the GPS. That was completely unforeseen. I couldn't find the house but also couldn't initially call the client to inform them of the issue and lack of directions until I drove back to the interstate in order to get adequate service. Again, that is just one of those things that I wish I could control, but unfortunately I can't. So for that I apologize for the inconvenience. Overall we thoroughly enjoyed cleaning this home and had pleasant exchanges with the client and her father in law. I did everything I could to help with the situation but without knowing all of the facts going into it, and after being told that nothing had been used by the client even after the cleaning was complete when we knew something was wrong, and after only being told that the quick shine had been used AFTER there was a problem, I just don't see how there was anything we could have done differently based on those facts.

Jennifer R.
05/2013
5.0
house cleaning
  + -1 more
Did a good job cleaning up after we had our floors sanded. Dust was everywhere!
Description of Work: Kristi fit me in quickly for a walk through estimate and also for the actual cleaning. Good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Domestic Diva Housecleaning
Thank you so much for your nice review! We enjoyed being allowed into your home and hope that you have the best of luck with your new floors. If you ever need any other services please let us know!

john C.
05/2013
1.0
house cleaning
  + -1 more
They were very good company. They did a really good job but this time, they didn't do a really good job for what I asked them to do. They did a job below average. I will use them again in the future because they did a good job before even though they didn't do good this time.
Description of Work: I used Domestic Diva Housecleaning for bathroom and kitchen cleaning for the first and second floors in an office building that I own.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from Domestic Diva Housecleaning
I do not know who this member is as we do not, nor have we in the past, had a client by the name of [member name]. We have also NEVER done a cleaning where we only cleaned the bathroom and kitchen as this person states was done for him. Additionally, the date he lists as the "date of cleaning" (January 9, 2013) was an off day for myself and my staff as we had an in-service training that day. So, I don't know who this person used for their cleaning(s) but I assure you that it was not Domestic Diva House Cleaning as our records indicate that we have not had a client by that name, on that date, at that price, and certainly not for just a bathroom and kitchen cleaning. Furthermore, we certainly have not completed multiple cleanings for this person. I would ask that Angies List do some more research and make sure that the correct company is being listed for reviews.

Jonathan L.
05/2013
5.0
house cleaning
  + -1 more
I needed to clean my house to list it for sale and knew that I couldn't clean it well enough to show so I contacted domestic diva. Kristi was quick to respond and she arranged a walk-through in the next few days and then a cleaning the day after. My house has never been as clean as it was when she finished. She/her team has been by every other week since to keep it clean. It's a little expensive, but it's a great job. Overall I'm very satisfied.
Description of Work: I'm selling my house and needed it cleaned prior to the sale. They came to give an estimate and then cleaned the house the next day. They've since cleaned every 2 weeks to keep it clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Domestic Diva Housecleaning
Thank you for the nice review! You have a very lovely home and we have enjoyed getting to clean it. I sincerely hope that our efforts will assist in the sale of your house.

Efram P.
04/2013
3.0
house cleaning
  + -1 more
Good job when there but ultimately Unreliable
Description of Work: Bi monthly house cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$120

Response from Domestic Diva Housecleaning
I think our other reviews speak CLEARLY for themselves. I am sorry that Mr. [member name removed] is lashing out because he is upset that I recently had to drop him as a client. We NEVER missed a single cleaning, and when a cleaning was re-scheduled it was always done in advance with his wife. Their house was cleaned every two weeks as scheduled. I will add that due to a financial situation the wife wanted to halt all cleanings a couple of months ago...went back and forth on it, which put us in a bind from a scheduling perspective, and then decided to move forward...there was not ANY unreliability on our end. I thought highly of this family and never had a single complaint from the husband or the wife, even when I constantly asked if things were going well...I was always told everything was "great". I find it unfortunate that even though they were given plenty of notice that we could no longer provide cleaning services for their home, and had an extremely pleasant exchange with the wife at that time, that the husband feels the need to be rude about it now. I gave them an extreme discount on their home, and cleaned the equivilent of TWO homes as I cleaned the mother-in-law home in the basement (which is a footprint of the main house upstairs--very large area) and dealt with some unsightly things in the mother-in-law quarters due to her illness that anyone else would have refused to do or would have charged A LOT more money to do due to the hazardous/contagious nature of the clean up...but I never charged them a penny more and cleaned it up for months. For the record, they were only charged $125 every two weeks for both areas and this was easily a $200+ service. I wish this family well and hope they find a service that can meet their needs.

Linda J.
04/2013
3.0
house cleaning
  + -1 more
Domestic Diva came out and gave an estimate Quoted price was competitive. Contacted Domestic Diva a week later to use the cleaning service. A date was scheduled for Feb 6th, 2013 for the cleaning. Received a cancellation call the day before the cleaning was to be performed. At that point I suggested that I would contact her if I need to use her service . That was the last conversation and experience I had with Domestic Diva.
Description of Work: No service was performed I received a cancellation call the night before the work was to be done.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Domestic Diva Housecleaning
Ms. Jennings fails to mention that we had to cancel abruptly due to an injury the day before ( injured shoulder/back) which was explained to her at that time and she seemed to understand, and at that time she informed me she would call if she needed a service down the road. She was only wanting a once monthly cleaning and I have not heard from her since that time. Again, we have never cancelled a single cleaning with any client outside of this injury and have EXCELLENT reviews on our promptness and reliability with ALL of our other clients. I would be happy to work with Ms. Jennings if she is still in need of a service. And just as we apologized at that time for the inconvenience, I do apologize for the unplanned injury and subsequent cancellation. Those are things we just do not have any control over.

Alex M.
03/2013
5.0
house cleaning
  + -1 more
We were quickly put on the list for a walk thru, had the walk thru the same day we called actually, in the afternoon. We got a straight forward price which included everything that we needed cleaned, which was basically the entire house, and had our home cleaned two days later. I was actually surprised at how flexible the schedule was as far as working us in the same week. Granted, that may not always be the case but they were extremely helpful and that was a tremendous help to us. We get our home cleaned every week and so far, and we are almost two months into this, I honestly do not have any complaints. The work is excellent, they do exactly what you ask/what they tell you they will do, they are in and out of the house in a reasonable amount of time, and based on some of the quotes I received from some other companies when we first moved here, which was around $140-150 an hour, and some that were going to run us over $250-300 per cleaning, so I am extremely pleased with the service we have received. It is also the exact same person/people each time so we don't have to worry about a car load of strangers piling into our home each week, and the quality of the work has been consitently great ever since the very first cleaning. I would recommend them to anyone who is thinking of hiring a service. They are also really good about giving us discounts on our cleanings when we have referred someone to them who signs up for a cleaning so that has saved us even more money, and then they also have other little "incentives" at times which makes the cleaning less as well. At the end of the day I think it is a very reasonable rate for the size of our home, and especially for the extremely high quality of the service we receive. Super nice, trustworthy company that will treat you right.
Description of Work: My wife and I own a home in Carrington Farms, in Trussville, Alabama, and had originally received a flyer in the mail about Domestic Diva Housecleaning, but then realized that another friend of ours, who was already on Angies List, was also using them. So we had her to look them up for us, just because I wanted to see the other reviews for myself, and it was 100% positive reviews. We ended up having our entire home cleaned after we initially called, set up a walk thru to get a definite price, and was able to get on their schedule within just a couple of days. It was a very quick process from start to finish, very direct, no haggling or inflated/add-on costs, just to the point and extremely easy. And as a guy, I like for things to be as uncomplicated as possilbe. All of our bedrooms, both upstairs and downstairs, all of our bathrooms, kitchen, living room, and study were cleaned to perfection. The floors were thoroughly vacuumed before any mopping was done, and then mopped completely. The carpet throughout our home was cleaned extremely well, and the bathrooms were honestly cleaner than I had ever seen or smelled them. It was about as quick and painless as it could be. My wife was extremely happy and we all know that a happy wife means a happy life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Domestic Diva Housecleaning
Thank you so very much!! You and your wife have been a joy to work with and we truly enjoy being in your home week after week.

Susan J.
03/2013
5.0
house cleaning
  + -1 more
As I mentioned, we live at Ross Bridge, and a good many of these homes are rather large homes, and ours is no exception. We also have three kids and two dogs running throughout our home on a daily basis so it's not filthy by no means, but our house is "lived in". I was referred to Domestic Diva in early January and we had our first cleaning on January 17th. We have had our home cleaned on a weekly basis since then. I know a lot of people go the every two weeks route, but for us, and with our schedules, it is well worth the extra money to have them come in every single week. I think the original quote for every other week was $225 (maybe a little bit more) but we opted to go the weekly route and it ended up being $200. Now some folks may think that is a lot, but before we moved to Ross Bridge we had a much smaller home and we paid $150 per week to another service...so to only pay $50 more per cleaning for almost double (if not more than double) the space, and the quality of the work is a heck of a lot better, I am ok with that. I do want to add that prior to being referred to Domestic Diva, we had called another well known service (I see their cars all over B'ham but they are ridiculously expensive in my mind) and it was going to cost us about $50-75 more PER CLEANING than what our estimate was with Domestic Diva...so I do know that they are less expensive than a lot of the other services. Other services will give you a lower quote to get your business but then do crappy work and trust me, we've had that happen to us before. So, anyway, we called Domestic Diva on Monday of that week, we had a walk-thru with the owner on Tuesday, we got specific prices and discussed our desired preferrances on cleaning methods, products, etc (they supply ALL the cleaning materials so I literally don't keep anything other than maybe a bottle of spray 409 in my home now), and we were able to get on the schedule for Thursday of the same week. Pretty awesome if you ask me. The day of the actual cleaning she was one time, very pleasant and went right to work. She brought everything, including the vacuum cleaner, so all I had to do was let her inside. She started upstairs and worked throughout each room dusting, making beds, vacuuming, mopping floors, cleaning (or should I say SCRUBBING) the bathrooms--tubs, sinks, toilets, floors, mirrors, everything!--she cleaned/mopped our staircase and then went to work downstairs. My kitchen looked amazing--she polished the stainless steel (with 3 kids I had forgotten that it could actually look that good), the counter tops were completely disinfected and cleaned, the microwave was cleaned inside and out, and the floors looked better than they had in a long time. The downstairs bedrooms were cleaned and vacuumed extremely well, the beds were perfectly made, and every inch of the carpets/hardwoods were cleaned. The house looked and smelled wonderful when she was done. Since I was home she had me walk thru with her and we discussed any of the hard to clean spots (we have some grout that is damaged so I knew that is was stained but that it had been cleaned thoroughly) and she insisted I call her if I were to find anything that wasn't as it should be after she left. I didn't have to call her, but I thought it was pretty awesome that she was so eager for me to let her know if there was anything that wasn't as it should be (even when we had problems with the other services it usually didn't do us any good to call). The service with Domestic Diva is very personalized and doesn't feel like you are dealing with strangers in your home. And the peace of mind alone is worth more than anything! I give Domestic Diva an A+ in every category. You might pay a few dollars more (or in some cases you might even pay less) but it is well worth it. We have been using them for over two months now on a weekly basis and love them. I also know that they do a lot of other homes here in Ross Bridge so it is somewhat comforting to know that so many of our neighbors trust them as well. I know this has been long but I also hope that it has been helpful.
Description of Work: We live at Ross Bridge and to be honest, I usually don't do reviews and what not, but after some really, REALLY bad experiences with other services, I felt inclined to share our experience with Domestic Diva House Cleaning since it has been such a TRULY WONDERFUL experience up to the point. Domestic Diva House Cleaning took care of our entire home. We needed a really good "whole house" cleaning, and had not had one in quite some time as a result of some bad experiences with some other cleaning services in and around Birmingham, so my friend Allie recommended them because she had been using them for several months. I had almost given up on using a professional cleaning service because we have honestly had some really terrible experiences (with several different WELL KNOWN cleaning services, many of which are on Angies List so PLEASE be aware of that) but I am so glad that I gave it one more try. Domestic Diva did a fantastic, and EXTREMELY thorough job. I trust them to be in my home, around my children (we had some bad experiences with services who just were not kid-friendly), around our pets (some services just did not respect the fact that our pets are members of our family and we treat them as such), and around the things that we have a good bit of money sunk into that could easily be taken or broken (and unfortunately we have had some things stolen in the past and also had some of my husbands expensive computer equipment broken while the service was in our home). Our home was cleaned from top to bottom, exactly as I wanted it to be done, and in a very timely manner. I didn't feel like it was being rushed through, but they also didn't drag around, it was all business once they got into our home and it has been cleaned to the exact same standard as that very first cleaning EVERY single time since. One of the problems we had with some of the other well-known services was that it would be cleaned really well the first time, or maybe even the second time, but usually by the third cleaning the overall quality of the work would become mediocre, at best. It was like they tried to lock in our business on those first couple of trips, but then once they felt like they had us I would find entire sections of floors that would not be cleaned/mopped/etc, the furniture wouldn't be dusted or polished like it should be, they would show up HOURS later than they were scheduled which meant we were dealing with cleaning people in our home, and to be honest, in our way, when we would get home from work and trying to deal with kids and supper, etc. And it just really became a problem for us. Also, we had SEVERAL pieces of my jewelry go missing with the OTHER services we used (not anything extremely expensive, but it was my jewelry and shouldn't have been stolen) as well as a lot of DVD's, and some of my sons XBOX games...things we knew we should be where we left them but they would just never turn up again. And it was gradual, it wasn't like they would take it all at once, it was one or two things each cleaning until after three or four cleanings we knew we weren't imagining things. We did call the companies, and we were always told they spoke to the employees and felt certain they were being honest about not taking the stuff, but we know that a whole lot of stuff went missing. Which brings me to another point, and I only say all of this because I want to STRESS that we have not had even a single problem, or a single thing go missing since we've been using Domestic Diva's service, with the other services, each cleaning we had 2-3 different people in our home. Yes, they got done a bit quicker, but even with three workers, it was still taking them 2-3 hours, and we are now getting a much higher quality service with just a single individual in our home from Domestic Diva (sometimes a second person but it is always the same person(s) and never a guessing game of who is going to be showing up this week) PLUS with just one person she is usually done in the same amount of time it was taking three people from the other services...and the work is 100% better. So that tells me that #1 she is working her butt off and #2 the folks from the other services must have been doing a whole lot of butt-dragging or else they should have been done a lot sooner. I just was not comfortable with a parade of different employees, and it was different ones each cleaning, coming into my home. I like the that with this service I know EXACTLY who is going to be there, they are always on time and always call if they are going to be a few minutes late (I noticed another reviewer mentioned that too), and I have COMPLETE peace of mind while she is in my home. I am paying SLIGHTLY more for this service than some of the others, but by the time I replaced everything that was stolen and worried myself sick each week wondering what was going to be missing when I got home, or if the work was even gonna be done or done correctly, I would much rather pay an extra $25 and have an excellent experience with total peace of mind. If you choose to cut corners and save $20-30 then guess what, you are gonna get what you pay for. Some things are just worth paying a few dollars more for. We are very pleased (if you had not already figured that out) with Domestic Diva House Cleaning Service and I have referred them to several of my friends (and I get a referral discount on my cleanings if the person I referred gets a paid cleaning so that's a plus)...my husband is happy that I am happy and as a family we don't have to worry about the cleaning service robbing us blind or being rude to our children if they happen to walk into the area that is being cleaned. I would highly recommend Domestic Diva House Cleaning!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Domestic Diva Housecleaning
Thank you so much! It means a lot to us for you to speak so highly of us! You have been wonderful to work with and we always look forward to being in your home!

Allie O.
03/2013
5.0
house cleaning
  + -1 more
We get our whole house cleaned. It is a large home, only one child but numerous pets, hamsters, and whatnot. We don't destroy the place but there is plenty to be cleaned by the time our cleaning day rolls around each week. All I can say is that it is thorough. The floors are great, the hardwoods are cleaned and vacuumed and then mopped, the bathrooms look amazing when they are done, the kitchen is spotless, the bedrooms are completely made up and cleaned and dusted, the office is cleaned from top to bottom. Just a great job. And it has been a great job every single time they clean. No deviations, no hit and miss cleanings, just consistently excellent service. You can really tell she takes a lot of pride in what she does and I can definitely tell a huge difference between the work that Domestic Diva does and some of the other services we have used in this area over the years. No comparison! Also, they are just very nice to work with. Always pleasant, smiling, very eager to do the job the way we want it done and no cancellations or issues of them running hours behind schedule. We just feel very fortunate to have found this service and I would definitely recommend them if you are thinking about hiring a service on a regular basis. You can't go wrong with this one...and that comes from somebody who has used several of the other services in this area over the years. I just hope we can keep them for as long as we are here at Ross Bridge.
Description of Work: My friend, who also lives at Ross Bridge, just wrote a really long, and really good review for Domestic Diva so I will keep mine short and to the point. I have referred Domestic Diva to several people over the past few months, including my friend Susan who lives next door, and each one has been extremely happy with the service and continues to use them. I have been using them since the first part of August for the cleaning of our whole house on a every other week basis and we have been so very pleased. Reliable, attention to detail, great, detailed cleaning of each and every room they clean, the same people in our home each time, no strangers, no security issues at all since they have been cleaning for us, they aren't late, they do what they say they will do and they do it very efficiently. They supply all products and cleaning supplies such as vacuum cleaners, mops, brooms, cleaners, everything. It's just a wonderful, all-in-one service. I just give them the code to get into our home and when I get home from work everything is squeaky clean. No hassles, no issues, no having to call and complain, just a really solid, really reliable, and extremely superior quality service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Domestic Diva Housecleaning
Thank you for the kind words...it was been delightful to work for you and we look forward to continuing the relationship!

Teresa M.
03/2013
5.0
house cleaning
  + -1 more
She is very friendly and professional. Always sends reminder texts/emails the night before the scheduled cleaning. Calls even if she's only running a few minutes late to advise. Gets to work quickly and efficiently. And is good about working around our crazy (and sometimes annoying) animals.
Description of Work: Kristi is great! She cleans our bathrooms to a sparkle, does a good job dusting, vacuuming, mopping, changing bed linens, kitchen counters, stove tops and appliances. The house always smells so clean when I get home! $200 for approx 6000 sq ft, 4 bedrooms 5 bath home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Domestic Diva Housecleaning
Thank you so much! You know that I thoroughly enjoy being in your home and love your crazy animals! They are very entertaining. I hope that we can continue to provide this service for you and your family!

Lori B.
02/2013
5.0
house cleaning
  + -1 more
She was in immediate contact and had dates available for the cleaning. (I didn't have to wait several weeks for a spot- she worked me in.) She gave me a rough estimate over the phone, and after looking at the house the estimate was spot on. She was in and out in a few hours.
Description of Work: She did a great job on our home! She came with all of her supplies so it was so nice not to worry about having everything I needed in stock for the cleaning. She also asked if there were any specific products I prefer. She cleaned the living areas and bedrooms. Everything looked great when she was finished. I will definitely use her in the future! It was also well worth the money-

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Domestic Diva Housecleaning
Thank you for your nice review! Although this was only a one-time cleaning, it was a pleasure to be invited into your home and we enjoyed having the opportunity to work for you and your family. Please let us know if there is ever anything we can do for you guys again!

Tonya L.
11/2012
5.0
house cleaning
  + -1 more
I was given Domestic Diva's contact information through someone with which I work, about a month ago. I initially called her and had a phone consultation and we tentatively scheduled her to come out the next day for a walk through but ended up having her go ahead and clean since her schedule was open. We have now had her clean once a week for the past three weeks and everything has been going great! The house looks better than it has in a while and all of the little "detail" stuff that I just haven't had time to do, has now been done. She is extremely punctual and uses her time wisely. She does a great job but she is very good at getting in, doing her work, and being done in a very timely manner. She has been very nice to everyone and the overall quality of her work is fantastic. She is VERY detail oriented and seems to take a great deal of pride in her work. I also feel that she is someone that I am completely ok with coming into my home while I am at work and it is SO nice to come home at the end of the day to a wonderfully clean house. I would definitely recommend her and I know that we will continue to use her services so long as she can fit us into her schedule.
Description of Work: 1. Cleaned entire interior of home 2. Cleaned bathrooms completely: tubs, shower, vanities, dusted pictures/ornaments on walls, floor was scrubbed 3. Kitchen was scrubbed from top to bottom: stainless steel was cleaned with stainless steel polish, counters were cleaned and disinfected, sinks were cleaned, floors were vaccumed, dust mopped, and then cleaned with a wet mop 4. Bedrooms had linens changed (I just left the clean linens on the bed for her), beds were made, every surface dusted, floors were mopped (hardwood) and vaccumed (carpet) 5. Living room and rec room was dusted, vaccumed and mopped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Domestic Diva Housecleaning
Thank you so very much!! You always treat our staff so well and have always been so kind to my employees. We appreciate your business and hope to continue cleaning your home for a very long time!!

Dana Gayle B.
11/2012
5.0
house cleaning
  + -1 more
The overall story got listed in the "Services Performed" section so please see that for more info (it wouldn't let me copy and paste it down here)--but we have had a great experience with Domestic Diva. She is formerly of the corporate world and actually holds two degrees but started her own business to provide more flexibility in her schedule for her family. She is a delight to be around, and I do feel that she has proven herself to be 100% trustworthy. I am completely comfortable for her to be in our home and I am just so glad we lucked up and found someone like her. She takes a lot of pride in her work, and has an extremely strong work ethic. She is puntual (which is hard to find nowadays), but is very efficient once she gets in your home. She does an excellent and very thorough job but she always says that she doesn't want to be in someone else's home any longer than she has to be. And that was a problem with past housekeepers, we had some that would take 5 or 6 hours to do what a really efficient housecleaner could do in two to three hours. Please give her a call as she will do phone consultations and I hope you have as good of an experience with her as we have.
Description of Work: Domestic Diva cleaned the interior of our home. She cleaned the floors (both carpet and hardwood), she scrubbed the bathrooms, the toilets (inside and outside of toilet), she scrubbed our showers, she cleaned the sink vanities, took out the trash in the bathrooms and the rest of the house, she cleaned the bedrooms, vacuumed, made the beds after changing the linens, she dusted EVERYTHING and used furniture polish where needed, she fluffed living room furniture, dusted, mopped hardwood, and vacuumed all dust and dog hair in every single room, she dusted the window sills, pictures on the walls, cleaned the staircase, she scrubbed my kitchen until it shined, sinks, cleaned all counter surfaces, used stainless steel cleaner on the fridge, stove, and microwave, cleaned the interior of the microwave--she cleaned our home just like it was her own. She did an excellent job! We initially hired Domestic Diva to clean our home on a weekly basis the first week of July 2012. She came highly recommended by a friend of ours who had used her for a special occassion cleaning at their lake home, and our friend had heard about her through another friend of theirs. My point being she comes highly referred. We called her completely short notice during a holiday week and honestly weren't expecting for her to be available, but fortunately for us she was able to fit us right into her schedule. She arrived a few minutes early the day of our first cleaning (and has been early or exactly on time every time since then) and immediately went to work. When she was done that first day our whole house looked amazing! She is extremely thorough with her cleaning and honestly seems to clean our home as if it were her own home. She is very pleasant and at this point I am 100% comfortable with her cleaning our home whether we are there or whether we are at work or away on a trip. She has proved herself to be extremely trushworthy. I would also like to add that we have had other housecleaning services come into our home in the past and have had some bad experiences which is why we had went so long without one, but Domestic Diva has been a breath of fresh air. Unlike some housecleaners, she does not talk on her cell phone while she is cleaning, no texting or fooling around (we had one older housecleaner that we tried out who used a bluetooth and would literally stay on her phone, LOUDLY, from the time she walked in the door until she walked out to leave--I just think that is rude, especially when the homeowners are home and trying to watch TV, enjoy their family, etc). Domestic Diva has cleaned our home on a weekly basis since July (2012) and we are thrilled with her services. The bathrooms, toilets, showers, and floors are always sparkling clean--my kitchen, cabinets, counters, and appliances always shine when she is done, I have had zero complaints. She is puntual, doesn't drag around once she gets inside your home--very quick and efficient, she is very flexible with her scheduling if you need to get extra services (she will provide deep clean services if needed), and compared to some of the larger "franchise" maid services we checked into, her pricing is VERY affordable (one service wanted to charge $160 AN HOUR)...I think most of her homes average between $150-250 depending on the size of the home (could be more if it's an extremely large home, I'm sure or less for an apartment, studio, etc). I would highly recommend Domestic Diva for your home and hope this review has been helpful. She is an extremely nice lady and provides excellent customer service for her clients.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Domestic Diva Housecleaning
Thank you!!! We have cleaned your home for a while now and have always had absolutely pleasant experiences each and every time we are in your home! You have been a dedicated client and we appreciate your kind words!

    Contact information

    unknown, Birmingham, AL 35226

    www.domesticdivahousecleaning.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Domestic Diva Housecleaning is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Domestic Diva Housecleaning accepts the following forms of payment: Check
    Yes, Domestic Diva Housecleaning offers free project estimates.
    No, Domestic Diva Housecleaning does not offer eco-friendly accreditations.
    No, Domestic Diva Housecleaning does not offer a senior discount.
    No, Domestic Diva Housecleaning does not offer emergency services.
    No, Domestic Diva Housecleaning does not offer warranties.
    Domestic Diva Housecleaning offers the following services: Housecleaning

    Contact information

    unknown, Birmingham, AL 35226

    www.domesticdivahousecleaning.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM