Discount Movers

In spite of the mediocre rating on Angie's List I decided to call these people as a third estimate for the move. Spoke with the man on the phone and asked if he could send someone to look at our stuff and give me an idea of the cost. He said since it was the end of the month (I called him on the 20th) he was too short handed to send someone and he'd "guesstimate" on the phone. Which he did. In two seconds after two questions: How far between houses and did I live in a 3 bedroom house? He was not interested in how much or how little stuff we were moving. He said, "It'll be at least a thousand dollars". I insisted on telling him what we had. Guess what? It will be at least a thousand dollars. With that much up front before he loads, stopping midway through to refigure what the rate will be exactly and possibly more money then. In cash. He told me he had great ratings with the BBB and I told him his ratings were less than stellar on Angie's List. At that time he proceeded to trash the people who gave him a bad rating. They were "crazy" and "didn't really have the money to move. They should have moved themselves." That was enough for me. If I want fly by night weirdos I can go pm Craigslist.

They don't have a fancy moving van or fancy uniforms, but the owner was with them the entire time and they had me moved in within 3 hours at a very reasonable price. They quoted me less than the bigger companies and did a very good job!

He said that driving time accounted for an hour and that it was not possible to estimate the amount of time that it would take to unload the hutch and chest of drawers, but that he would refund any amount that was over. I told him that I thought that the hour drive time seemed excessive since the total estimated time was 23 minutes. Phil ?explained? to me that they had to drive slower on the highway with the truck, thus accounting for the longer drive time. According to Phil?s story, the average miles per hour that they would have had to have been driving (even taking into account stopping 14 minutes for gas fill-up) to travel 18.5 miles in one hour would be slightly more than 20 miles per hour?this is on Interstate 65!!! I told Phil that I thought that 1 ? hours for this job seemed reasonable (given my observation of the actual work time and participation in the drive time). He told me that unless I handed over $320 that he would not unload the rest of the furniture. He again ?explained? to me that it was ?simple math.? This was not simple math ?it was Phil?s math. Phil got belligerent and kept repeating that it was simple math. He further made the observation that I got a good deal on my furniture, and the cost of moving that he was demanding was around the same amount, and, furthermore, that I should be happy that I was getting such a good deal. I was so flustered I called my husband and asked him to bring me home some money to pay this man in order to get my furniture and be rid of him. I told Phil that my husband was on the way home and would be bringing the money to pay him. I also asked him if he wanted the money that I had ($195?the amount I expected to pay plus a tip). He took the money, but informed me that he would not continue to move me until he had the money. Rain was imminent, but he insisted on holding to his ground. He even went so far as to go out to his truck and lock it up. My husband got home and paid Phil an additional $125. The movers brought in the rest of the furniture. It probably took 5 minutes. When Phil presented me with the final bill, it was no surprise that the total actually came to exactly $320. Phil explained to me that he took 14 minutes off for the gas fill-up time and 5 minutes to explain the policies to me?voila, 2.63 hours @ $120 according to his simple math adds up to $320. It really does not, but I do have the receipt Phil gave me to prove it. I believe that Phil had in mind what he wanted to get paid, sized me and my situation up, and held my furniture for ransom. On hindsight, I wish I would have called the police. This was definitely a most unpleasant experience, and I would not recommend his services to anyone (even with reservations). The deceitful practices of this company are unconscionable. If it takes 1.63 hours according to Phil?s estimate to load and unload 4 pieces of furniture, it is hard to imagine how they can stay in business?except through inflation of costs and unseemly practices.

I arranged the move by phone and they showed up the next morning at the time they said they would, with a crew of 4 men and a supervisor. While the first piece was handled by two men, the other two unpacked and moved the second piece. Both pieces were moved into the house and put together very quickly, with no damage to the cabinet or the tight areas they had to move through. I was very impressed with the entire crew, who were courteous and worked quickly. The supervisor discounted the charge because they didn't use up the hour minimum due to the short time from their office and the short duration of the work. I would highly recommend this company.