landscaping, lawn service, lawn treatment, tree service, hardscaping, patios
 + 4 more
Curb Appeal was quick, responsive and professional. Hiring Curb Appeal to completely redo our backyard was a great decision!
Description of Work: We solicited a proposal and estimate from Curb Appeal to regrade, install sod, lay a packed pea gravel patio and plant flowers, bushes and trees around our backyard. We were referred to Curb Appeal by a coworker that lives nearby as well as a neighbor. During the proposal process as well throughout the project, Curb Appeal demonstrated the expertise, experience and professionalism necessary to transform our backyard into an outdoor living space. We feel like we gained an additional 1,000 square feet! Since completion, we have received many compliments on the results from guests and neighbors. The leadership and crews at Curb Appeal are responsive, courteous and fast! We look forward to working with Curb Appeal in the future, and are already dreaming up new projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ethan B.
03/2016
5.0
lawn service
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Patricia M.
07/2013
1.0
lawn service
 + -1 more
Not well. The owner of this company was contacted and, because he was going out of town, passed us on to his manager. That manager was to call me back immediately to set-up an appointment. After waiting 5 days and no phone call from the Manage, we called the owner back. The Manager did finally call us the next day. He set-up an appointment to come to the house two days later. He was to be there first thing in the morning but called and said he couldn't make it because he was running late but said he would be here at 3 pm. To be able to meet him at that time I rearranged my entire afternoon to be here at 3 pm. The manager did not appear until 4:45 pm. When he got here he did not want to talk to me about what I wanted done in my yard, not what my expectations were. At the end of that visit, he said he would email me an estimate. The estimate was promised to me by the next day, a Thursday. By the next Monday, 5 days later, July 1, 2013, I sent an email reminding him and, interestingly, got the quote by 10:30 am that day, BUT with no explanation of why it was late. The Quote itself consisted of 5 incomplete sentences, and 2 very high prices, and did not make a bit of sense. Considering I asked him for quotes for 3 different items,pruning,mulching, and tree and stump removal, and got 2 prices, one over $1000 and one over $600, and no explanation of what the price quotes covered, I wrote a very detailed return email, copying the owner, requesting further explanation of the estimate.... It is now Thursday, July 18, 2013, 17 days later, and still no communication from the Manager nor the Owner. My partner, who knows the owner, even called the owner again and still has had no response. It is quite clear they are not interested in my business as it should be quite clear I will never work with them nor make a positive recommendation for them. Furthermore, it is quite clear that they are not good, honest business people with any sort of business ethics. The easy solution for them would have been to explain that they just couldn't handle my job (for what ever reason(s)). I would have been a bit mystified but I would have understood. Additionally, I would suggest to them that they value their clients & prospective client's time as much as they value their own. And, finally, if they want to continue to be a successful small business and maybe even grow in the future, they should learn how to be respectful and learn how to conduct themselves in a true business-like manner.
Description of Work: This company was contacted to come out and give a bid on quarterly pruning; one-time removal of one tree and three tree stumps; and bi-annual mulching.
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Service Categories
Lawn and Yard Work,
Patios,
Pavers and Hardscaping,
Tree Service,
Lawn Fertilization & Treatment,
Landscaping
FAQ
Curb Appeal, Inc. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Curb Appeal, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Curb Appeal, Inc. does not offer free project estimates.
No, Curb Appeal, Inc. does not offer eco-friendly accreditations.
No, Curb Appeal, Inc. does not offer a senior discount.
No, Curb Appeal, Inc. does not offer emergency services.
No, Curb Appeal, Inc. does not offer warranties.
Curb Appeal, Inc. offers the following services: Landscaping & Lawn Maintenance