I don’t like that they’re on automatic debit with me and I’ve never seen them at my home.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
James D.
01/2015
5.0
pest control
+ -1 more
Every good, service is excellent
Description of Work: Monthly pest service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Ryan H.
09/2014
5.0
pest control
+ -1 more
I've had Cooks Pest Control for over 5 years and have had great experience with them. I recently purchased a home in Birmingham and was able to transfer my service from my old home to the new. Since the newly purchased home was vacant for 2 years there were alot of spiders, ants, and roaches present. Cooks Pest Control had to make a few trips to get them all, but they have been very knowledgeable, professional, and easy to work with. I recommend their services to anyone.
Description of Work: Treated inside/outside of the house, treating for spiders, ants, and roaches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Walter B.
12/2013
2.0
pest control
+ -1 more
Person arrived on time. Did not look at the house. Did not inspect anything. Called his supervisor and was told to tell us that, because our house has Dryvit, they would not go any further until the Dryvit was modified to their requirements. This was to be a minimum of 6and quot; above grade. When asked about the appearance of said changes and saleability in the future, my wife was told to just paint the exposed areas. And then he left. VERY rude. VERY unprofessional. These changes would have a very large impact on the saleability of this home in the future. Curb appeal would not be pleasant. No business from us, Cooks!
Description of Work: Our current termite bond is being cancelled due to termite company's underwriting changes. We requested an inspection/estimate from Cook's. Did not go well.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Derrick L.
12/2013
3.0
pest control
+ -1 more
I paid for general pest control and for a fire ant yard treatment (small house, small yard). It took 4 months to stop the millipedes from invading our home from the yard outside, and after 8 months of treatments our yard is still completely infested with fire ants. The service man is very nice and professional, and we've been relatively free of most bugs and whatnot inside the house, but I feel that we are not really getting our money's worth for this year of service. We will not be using them after the year expires.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mary A.
10/2013
5.0
pest control
+ -1 more
I feel the price is reasonable for what we get. My only issue with the price is that the mosquito treatment seems a bit expensive because I don't know how effective it is. We have been with them for about 6 months, since we moved into our home. They are very professional and friendly. They call ahead and let us know when they are coming. If the weather is bad they will reschedule so the service won't wash away. We can call them anytime and they will come back out. Corey is the guy who comes to our home and he is just great. Very friendly and helpful.
Description of Work: They come every month for outdoor pest control around our foundation. We have termite abatement and they treat for ants, roaches, and mosquitos.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corey T.
06/2013
5.0
pest control
+ -1 more
The guys from Cook's Pest Control were very professional. They did the job done. They were punctual and early.
Description of Work: I used Cook's Pest Control for pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
BETTY F.
08/2012
5.0
pest control
+ -1 more
I haven't seen any bugs since the last time they came out. They were very professional and did a real good job. They were very friendly and on time. They were just good people. They did high quality work.
Description of Work: I used Cook's Pest Control for a bug problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
donna M.
07/2012
5.0
pest control
+ -1 more
They do a very good job. I am very pleased with them.
Description of Work: They do two services, they do termite control, and regular spraying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
VIRGINIA H.
07/2012
5.0
pest control
+ -1 more
Cooks is top notch, across the board. All A's! We absolutely will continue to use Cooks in the future.
Description of Work: We use Cooks Pest Control for pest control services. We have been using them for 20 years, and they come every six months. They do the interior and exterior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ralph R.
06/2012
4.0
pest control
+ -1 more
They come out every month, and I am satisfied with their services. Whatever your situation is you just let them know and they will come out and address it!
Description of Work: I use them for pest control services, they come out every month.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Susan B.
05/2012
5.0
pest control
+ -1 more
I am relatively happy with them. I pay them monthly. They don't come in until I am bothered due to the ants. The experience has been great. If I do have a problem, they are very prompt in addressing it.
Description of Work: I use Cook's Pest Control to spray outside of the house and they take down all the cobwebs. They setup control for ants on the exterior. They come out every month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Banica C.
05/2012
5.0
pest control
+ -1 more
We just started with Cook's Pest Control, they have only been to our home two times. They come monthly and spray around our house. They are doing what they said they would. We have not had any problems. We think the price is a little high. The quality of service is good.
Description of Work: We use Cook's Pest Control for pest control services. They spray around our house and for mosquitoes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Becky W.
04/2012
5.0
pest control
+ -1 more
They are excellent service people. The price is fair. I would use them again in the future.
Description of Work: I used Cook's Pest Control for pest control. They sprayed the entire yard and the house for flees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lynda H.
04/2012
4.0
pest control
+ -1 more
They are pretty thorough. If you have any problems, they will come back out. I have been pleased with them for years.
Description of Work: They treated the outside of my house for pests.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$43
Barbara E S.
03/2012
5.0
pest control
+ -1 more
They are required to call me before they come and they do so. They provide good service.
Description of Work: We use Cook's Pest Control every three months to control termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Karl R S.
03/2012
5.0
pest control
+ -1 more
They do a really good job and good inspection.
Description of Work: I used COOK'S PEST CONTROL for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
William F.
03/2012
5.0
pest control
+ -1 more
They are always on time. They follow up and make sure that I am happy. They always show up when they are supposed to show up. The technician is always friendly. I haven't had any roach or other insect problems since they have started treating me. They should be here today. I would use them again in the future.
Description of Work: I use Cook's Pest Control for pest control. I am on their monthly plan, so they always do work for me on the 20th of the month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Paul H.
01/2012
5.0
pest control
+ -1 more
I like their approach it is more environmentally safe. They put traps down before they start just spraying chemicals all around the house. Overall I was very satisfied with the services provided. I would recommend them.
Description of Work: They came out to do the inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason S.
11/2011
5.0
pest control
+ -1 more
The whole process went very smoothly. The initial consultant showed up, evaluated my house, and then sat down and drew up a sketch of the property and a quote. All the Cook's employee's that have come out and I've spoken with are very passionate about their job. They know PLENTY about bugs and other pests! Service was performed quickly and on time. Will update if things change.
Description of Work: Had an initial consultation and signed up for Termite service and Pest Control service. Termite protection included 20 Sentricon termite posts installed (varies from house to house) and monthly pest control services were subscribed too. While not the cheapest, I feel their services are very much worth it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Delores C. R.
11/2011
5.0
pest control
+ -1 more
Following Mr. Nelson's visit, Mr. Rick Wilkins called me on Monday of the next week and set up an appointment to come out on October 10, 2011. In fact he showed up about 10 minutes early. Mr. Wilkins explained the procedure to and quot;bug proofand quot; my home, as well as, wrote a thorough note of the service on the Service Report/Invoice. I had already paid Mr. Nelson $105.00 for the initial service. Each following month would be $35.00 per visit which I think is reasonable. Most of all, I am SO HAPPY that no more roaches are crawling around on my floors and walls! THANK YOU ANGIE'S LIST!!!! Sincerely, Delores and quot;Deeand quot; Russell butterflydee50@charter.net
Description of Work: First, Mr. Greg Nelson, an Inspector for Cook's Pest Control visited my home. He was punctual, professional, and a very pleasant, likeable gentleman. Mr. Nelson explained to me his company's "Perimeter Protection System" in terms that I could easily understand. His knowledge was very thorough as he informed me of the several types of bugs and insects Cook's service contract covers "WITHIN A TEN (10') FOOT COVERAGE AREA". I was not even aware of how many types of insects exists! Due to Mr. Nelson's representation of Cook's Pest Control, I acknowledged that they are a trustworthy company, especially since they offer a 110% Satisfaction Guarantee. I was informed that Mr. Rick Wilkins would be contacting within a few days to make an appointment to service my home, which he did the following Monday.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
T. W.
07/2011
5.0
pest control
+ -1 more
3 years ago when I moved into my home I discovered a problem with carpenter ants. Cook's immediately sent someone out to diagnose even before I was a contracted customer. We immediately signed a contract with them for general pest and termite control, and have been happy with their service ever since. They call the night before they come to give you a heads up, they ALWAYS were protection over their shoes to protect your home's floor and carpet, and we've never encountered anyone that wasn't polite and professional.
Description of Work: We utilize Cook's for general pest and termite control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
edward S.
05/2011
3.0
pest control
+ -1 more
Not a good experience, I do not like to be pressure sold.
Description of Work: I am sure that the company is a good one because they are so well rated on Angie's List. However my experience was poor. The sales lady was a very hard seller trying to get me to buy services that I did not want and throwing figures around concerning termites to try to panic me into buying immediately. She did not take the time to find out anything about the home or the needs we had and instead drove hard for a large package that she was sure we "Had To Have" right away. When I told her that I did not want a termite bait system but a barrier she brushed it off and told me that this was not possible; only one way was available in AL and that they sold it. I am a professional Buyer and know when I am being pushed by a hard sell situation. I recommend getting them to slow down and make sure, ahead of time, that you know what you want and that you check with other providers before you use Cook's Pest Control.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
E K B.
11/2010
5.0
pest control
+ -1 more
I have a service contract with Cook's Pest Control. I had used someone else in the past and I was not happy with their job. I have a good experience with Cook's Pest Control.
Description of Work: I use Cook's Pest Control to remove pests every 3 months.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Pest Control
FAQ
Cook's Pest Control is currently rated 4.7 overall out of 5.
No, Cook's Pest Control does not offer free project estimates.
No, Cook's Pest Control does not offer eco-friendly accreditations.
No, Cook's Pest Control does not offer a senior discount.
No, Cook's Pest Control does not offer emergency services.
No, Cook's Pest Control does not offer warranties.
Cook's Pest Control offers the following services: Pest & termites control.